Business Details
About
Pool Cleaning ServiceSwimming Pool Repair ServicePool Troopers
Pool Troopers is a full-service pool maintenance company for pool owners who are tired of doing the work themselves. We've got your back and are committed to giving you and your family backyard freedom. We offer pool cleaning, pool chemical, and repair service.
Location
Hours
Reviews
4.8
544 reviews
5 stars
494
4 stars
18
3 stars5
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism and thoroughness of the technicians, highlighting their ability to maintain pools effectively and address issues promptly.
Customer Experience
Many reviews noted the friendly and helpful nature of the staff, contributing to a positive overall customer experience.
Communication
Customers appreciated the clear communication from the company regarding service updates and issues, although some expressed concerns about miscommunication in specific instances.
Accountability Issues
A few customers reported negative experiences related to accountability, including unauthorized entry and billing disputes, indicating a need for improvement in these areas.
- BTBruce ToyNov 28, 20255.0In addition to the regular maintenance, these guys have gone out of their way to make some adjustments for my system and see that everything is working properly.
- DRDavid RusnakNov 25, 20255.0Good Service. Ryan is a great guy!
- SSSuzeNov 18, 20255.0Always polite and professional. Never have to think twice about my pool.
- JMJay MarinoNov 13, 20255.0Another 5 star review! Thx
- DFDiego Greco FernandezNov 5, 20255.0Pretty good service!!!
Frequently Asked Questions About Pool Troopers
What is included in your Full Service Cleaning?
Our Full Cleaning Service includes testing and balancing the chemicals, monitoring the equipment, brushing the walls, steps, and benches, emptying the pump basket, cleaning the skimmer, cleaning the filter as needed, netting the surface, brushing the tile, and vacuuming as needed.
My electric bill for my pool is very high. Can you do anything to help me lower my bill?
Absolutely! Old technology inertia-driven pool motors are usually the second biggest energy users at your home. We offer energy-efficient variable speed replacement motors that meet the Pool Energy Law and most importantly save you money.
The weather is beautiful by my pool is too cold. What's the best way to heat my pool and/or spa?
Great question! Heat Pumps are great to heat your pool, and Gas Heaters work great for spas.
I love using my spa, but I never remember which valves to turn on. Is there an app for that?
The answer is Automation, and, yes, there is an APP for that.
I need my pool repaired. Does Pool Troopers do that?
YES! Our Mechanics are the best in the industry, and our two lead Mechanics have each been with us for over 25 years! You get all that experience, a professional pool mechanic, and a well-stocked truck- providing an over 80% first trip repair rate. To learn more about our repair services, please visit our website!
Will my swimming pool & spa be cleaned & serviced on the same day each week?
Yes, we schedule our technicians on a consistent basis to maintain your swimming pool. Exceptions occur during holiday weeks or severe weather, but we will always communicate schedule changes whenever possible.
May I change the day of the week my swimming pool is cleaned or change the technician if I wish?
Pool Troopers does our very best to accommodate different scheduling issues as they arise. We service neighborhoods based on geographical zones per day. If a conflict arises, please call our Customer Service Team.
What services are included in Pool Troopers' Full Service Cleaning?
The Full Cleaning Service includes chemical testing and balancing, equipment monitoring, brushing pool surfaces, emptying pump baskets, cleaning skimmers and filters as needed, surface netting, tile brushing, and vacuuming as needed.
How can Pool Troopers help reduce my pool's electric bill?
We offer energy-efficient variable speed replacement motors that comply with Pool Energy Law and help save money by replacing old inertia-driven motors which are major energy consumers.
What options are available for heating my pool or spa?
Heat Pumps are effective for heating pools, while Gas Heaters work well for spas.
Does Pool Troopers provide repair services for pools?
Yes, we have experienced mechanics with over 25 years in the industry who provide professional pool repairs with a high first trip success rate.
Can I expect my pool to be cleaned on the same day each week?
Yes, our technicians are scheduled consistently each week, with exceptions during holidays or severe weather. We communicate any schedule changes when possible.
Is it possible to change my pool cleaning day or technician?
We do our best to accommodate scheduling conflicts. Please contact our Customer Service Team if you wish to request a change.
What payment methods does Pool Troopers accept?
We accept Discover, MasterCard, and Visa credit cards for your convenience.
In which cities does Pool Troopers provide service?
We serve many areas including Gulfport, Redington Shores, Kenneth City, Largo, Pinellas Park, Tierra Verde, Treasure Island, Madeira Beach, Seminole, Bardmoor, Indian Shores, Indian Rocks Beach and counties like Pasco, Pinellas, and Hillsborough in Florida.
What nearby places can customers visit before or after using Pool Troopers' services?
Customers might enjoy visiting Queen Street Market for fresh produce, Liquid Art Distillery for local craft beverages, or Robert's Rec Playground for family outdoor activities nearby.
Are there convenient local amenities near Pool Troopers for customers?
Yes, nearby are laundromats like Haines Road Underwater Laundry and Outdoor Laundrymat, pet services such as Nuts About Mutts Pet Sitting, and food and coffee options at T and Cs Secondhand.
How can nearby service providers complement Pool Troopers' offerings for customers?
Local services like Bob Frank Plumbing and Sewer Squad can assist with plumbing needs, while TB Sound and Light, LLC offers party equipment rentals, helping customers with event planning around poolside gatherings.