Clear Tech Pools

Reviews

• NH

  nancy harper

  6 days ago
  5.0
  Trey worked diligently to make a new skimmer cover for my spa. It’s on my back porch deck 5” of concrete to deal with. He finally finished yesterday and he did a great job. I’m very happy with it and appreciate all the time he spend on it. Yay! Spa if officially done after hurricane Helen. Thank you Trey Nancy Harper
• LS

  Linda Schlick

  Jan 6, 2026
  5.0
  Britton was very knowledgeable and extremely patient about setting up and explaining how to use a new pool pump system. He spent a great deal of time to make certain it was set up properly and that we were comfortable operating it ourselves.
• CR

  Chuck R

  Dec 30, 2025
  5.0
  Clear Tech pools came through for us. We were selling our home and had to replace a pool light before closing. Just a few days before the closing another company cancelled on us last minute. I called Clear Tech and explained the situation, Ashley worked us into the schedule and had a technician to our home the next day. The pool light we were told to purchase by the other contractor wasn’t the right light. The technician quickly went and got the proper light for our pool that the new owners expected and installed it on the same afternoon the day before we closed. Couldn’t have been more satisfied!
• CB

  Christine Borges

  Dec 29, 2025
  5.0
  Ricky has been my pool technician for quite awhile. He services my pool twice per week and always does a spectacular job. He is very friendly and discusses my pool’s needs with me in a timely manner. Ricky is a tremendous asset to Clear Tech Pools. Sincerely, Christine Borges
• JM

  Jessica Mortara

  Dec 23, 2025
  1.0
  UPDATING THIS REVIEW BECAUSE I AM LIVID!!!! WORST POOL COMPANY EVER. AVOID AVOID AVOID!!!!!!!***** When I moved into my rental, I clearly and explicitly told ClearTech the following: if there is a car in the driveway, do NOT enter the backyard without knocking and getting my acknowledgement first. This is not a preference — it is a SAFETY requirement. I have SEVERE PTSD from a violent home invasion and do not do well with unannounced people on the property. I also have a 90-lb German Shepherd who is an emotional service animal who is not great with strange men. I explained that if there is no car in the driveway they are free to do their work, but if there is a car, they must announce themselves and wait. Their arrival times vary, and I often come home during lunch to let my dog out. ClearTech told me this was “no problem,” added alerts in my account (including a DOG TAG and notes stating techs MUST knock and wait for acknowledgment), and repeatedly assured me the technicians could see these alerts. This has now happened OVER AND OVER. I’ve called management over and over again and have been promised it would "never happen again". Every time I’m told the alerts are “clear in the system.” Every time they are ignored anyway. The other week a technician admitted he saw the alerts and chose to ignore them, walking directly past my parked car (my driveway is small — you literally must walk beside my vehicle to reach the gate) and entering my backyard without knocking. That is a conscious decision to disregard safety instructions. COMPLETELY UNNACCEPTABLE. And as if that wasn’t enough — ClearTech’s negligence NEARLY KILLED MY DOG TODAY. A major issue I have complained about in the past — and that management has confirmed technicians are required to follow — is that if the pool safety barricade is up, they MUST put it back when they leave. This barricade is a large safety gate that covers around the entire pool and exists to prevent children and animals from falling in. I keep it up 100% of the time. I work in veterinary medicine. I cannot begin to explain how many deceased pets I’ve seen brought in after drowning in pools. My dog is older and has a bad disc issue in his back and hip issues. He cannot swim well and cannot get out of the pool on his own. Despite repeated complaints and assurances from management, ClearTech ONCE AGAIN FAILED to put the barricade back. When I let my dog out today, he fell into the pool and nearly drowned. Due to their NEGLIGENCE, I almost lost my dog — right before Christmas. This was not a “mistake.” This was a safety requirement that they CONTINUE TO IGNORE. If I personally hired this company, they would have been fired a long time ago. Unfortunately, I had no say on who services the pool and they have an agreement with my rental company.... that is until today. I have reported this now officially to my rental company, and they will be reviewing their contract status with ClearTech Pools entirely. There is NO EXCUSE for this level of recklessness. Additional professionalism failures, since ClearTech seems to struggle with basic standards: They are supposed to leave a door tag after every visit noting what was checked. I’ve received maybe 2–3 all year despite weekly service. They do not notify me when they come on non-service days. They've broke things on my property without saying a word or apologizing. ClearTech Pools has REPEATEDLY demonstrated that either their systems are broken and their employees are poorly trained, poorly supervised, and are NEGLIGENT. Between ignoring safety alerts, violating personal boundaries, and endangering the life of my dog, this is the worst pool service experience I have ever had. THIS COMPANY IS A MAJOR LIABILITY I'm also adding pictures to this post. Because for a pool service that comes WEEKLY to clean my pool and I have to pay $175 a month..... my pool shouldn't have anything in the bottom of it. This is always an issue too.

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