Lowe’s in St. Augustine, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store is frequently noted for being clean and well-organized, contributing to a pleasant shopping experience.
Product Availability
Customers generally found the inventory to be well-stocked and easy to navigate, although some reported issues with specific items being out of stock.
Delivery Issues
Several reviews highlighted frustrations with delivery and installation services, including delays and poor communication.
Checkout Experience
There were complaints about the lack of cashiers and reliance on self-checkout, leading to dissatisfaction among customers.
CW
Cheri Ward
Dec 28, 2025
5.0
Stopped in here to get wood for a ramp..I had the pleasure of meeting an employee named Sharon..she is so helpful .she brainstormed with me about a ramp I needed to build for my bike .she helped me find excatlyy what I needed and because of her friendiness and helpful ness..I'll be back every time I need an item for a project...way to go Lowe's for taking care of your workers..also this store is so clean and every employee I encountered was so nice smiling and eager to help
SC
Sean Charles
Dec 28, 2025
5.0
Where do I start Chris is the best!!Outstanding respect and service , helping us get the best deal. We need more people like Chris!!
HL
Harold Lee
Dec 28, 2025
5.0
Chris in the landscaping area is amazing, help us pick out the perfect rocks and was very informative and ready to help . Great employee and person
TS
Teri Starling
Dec 26, 2025
5.0
The store was neat and well organized, and the employees were kind and helpful. We were greeted right away and asked if we needed help finding anything within a few minutes of entering the store.
AB
Adam Burch
Dec 11, 2025
4.0
They are always helpful and have great inventory. I gave them 4 stars because they refuse to keep the people selling aircondition and generators in the front of the store from pretending like they are lowes employees and trying to sell you a service under the guise they are trying help you. They are clueless about the store and should be restricted to the front of the store.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in St. Augustine?
You can find appliances, bathroom supplies, building materials, flooring, paint, tools, lawn and garden equipment, outdoor furniture, and more at Lowe's in St. Augustine.
What are the store hours for Lowe's Home Improvement in St. Augustine?
The store is open from 6 AM to 10 PM Monday through Saturday, and 8 AM to 8 PM on Sundays.
Does Lowe's Home Improvement offer delivery and in-store pickup options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
What services does Lowe's Home Improvement provide?
Lowe's offers installation services for appliances, flooring, cabinets, lighting, roofing, fencing, and more, along with assembly and repair services.
What languages are supported at Lowe's Home Improvement in St. Augustine?
English and Spanish are supported, with in-store translation services available for other languages.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates about your order.
What nearby fitness centers are close to Lowe's Home Improvement in St. Augustine?
Nearby fitness centers include Chuze Fitness, Alpha Fitness, and Bailey's Health & Fitness, which you might visit before or after shopping at Lowe's.
Are there dining options near Lowe's Home Improvement where I can grab a meal?
Yes, nearby dining options include Tsaôcaa St Augustine (bubble tea and Asian cuisine), Caribbean & Soule Restaurant, PEAK JAVA coffee shop, and 904 Nutrition smoothie bar.
Where can I find mobile phone and beauty supply stores near Lowe's in St. Augustine?
Close to Lowe's are metroPCS St. Augustine Warranty Center & Sales for mobile phones, and CosmoProf for beauty supplies.
How might nearby public services be helpful when visiting Lowe's Home Improvement?
Nearby public services like the Department of Motor Vehicles and various military recruiting offices provide additional resources that you may find useful during your visit to the area.