Imperial Dry Cleaners

Reviews

• RG

  Ryan Griff

  Dec 8, 2025
  5.0
  They were able to get me in short notice and close to close after accidentally driving to brooksville location. My preferred is one by rookies usually but the team here specializes in the dry cleaning and got my suit ready in less than 24 hours before the wedding. Greatly appreciate them and felt and looked great after not being worn for half a decade
• MR

  Maria V Rodriguez

  Oct 9, 2025
  1.0
  We had a very disappointing experience with Imperial Cleaners. We were visiting Florida for a wedding and needed two shirts pressed and a dress cleaned from a small water stain. Our Airbnb host recommended this place, and when we dropped off our items, we spoke with a lovely woman named Helen who assured us that everything would be ready that same day. When we picked them up the next day, the results were extremely poor. The red shirt looked like only the sleeves had been ironed, and the blue shirt had extra creases throughout. Both shirts had to be re-ironed by my husband. Even worse, my dress appeared to have velcro-type damage around the seat area that was not there before. We pointed out the issues and requested a refund, but the young man working there said he wasn’t the owner and couldn’t issue one. He did agree that the shirts weren’t pressed properly and that the dress looked damaged, but the owner never returned his call. We understand mistakes happen, but the lack of follow-up or apology made it worse. No one called to take responsibility or offer a solution. They get 1 star only because they were able to remove the water stain — otherwise, this would be zero. So please beware!!!
• AA

  Ang3lysse3

  Oct 2, 2025
  1.0
  THIS location. Was highly disappointing. The staff was not appropriate and disregarding towards other workers. They were old in age and were making rude remarks. Frankly do not recommend this location and if anything get new staff, if that man was even a staff member. TREAT YOUR STAFF with respect. TREAT YOUR CUSTOMERS with honor.
• LB

  Lisa Bevilacqua

  Oct 17, 2019
  1.0
  I have to keep returning them too get them to do it right. I asked for creases in the sleeves and heavy starch and they keep forgetting to do it I can't keep driving back and forth to get them to fix it My husband is a professional and he doesn't have his clothing when he needs it because of this.

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