As the trusted home improvement store near you, Lowe’s in Sarasota, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were criticized for rudeness and lack of assistance.
Store Cleanliness
Many customers noted that the store was clean and well-organized, making it easy to find items.
Product Availability
Several reviews mentioned issues with product availability and delivery, including delays and incorrect orders.
Management Issues
Multiple customers expressed dissatisfaction with management, citing poor leadership and lack of accountability.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences, highlighting friendly staff and good product selection.
AH
Avery Hoff
Jan 5, 2026
1.0
This might be the most poorly run Lowes Ive ever seen. Trying to get a manager on the phone or in person for an install has been a nightmare. Ended up saying forget it and refund me after two weeks of trying to figure this out. They should not even offer this service if no-one knows how to order it.
VT
Vince Thompson
Jan 4, 2026
1.0
I'd give them less if I could. Kept getting hung up on by Cabinets and Countertops instead of just putting me on hold.
CS
Cameron Sears
Dec 19, 2025
5.0
I have to shout out the customer service in this Lowe’s location!! They are friendly and helpful. The store manager is such a nice guy and was dealing with multiple customers at once when I chimed in to ask for help. His professionalism in literally multitasking to help each other of his customers and even more during me was bar none. Class act from the moment I walked in and was helped with my return to the lady offering to help me at customer service, all friendly all lovely and exactly why I drive out my way to go to Lowe’s over Home Depot. HD’s customer service literally drives me out the door and I spend $1000’s throughout the year!!! Thank you Lowe’s on fruitville !!! Merry Christmas to you all!!
AR
Alicia Richardson
Dec 1, 2025
1.0
Bought a set of blinds & realized that they are the wrong size. Lowe’s has apparently changed their exchange/return policy & since i misplaced the receipt, they refuse to exchange or return the blinds. Needless to say, I’ll be shopping at HD from now on. I don’t know of any retail store that doesn’t allow exchanges.
J1
Jorarias 1146
Nov 30, 2025
5.0
Muy bueno, consigues de todo y la gente muy amable , un señor Jean paul, o Jean Carlos ( es venezolano) me atendio....super formal y colaborador
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Sarasota, FL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Sarasota?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on Thanksgiving Day and Christmas Day.
Does Lowe's Sarasota offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to its customers.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent if there are any changes to your order status.
What payment methods are accepted at Lowe's Sarasota?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa for payment.
Are installation services offered at Lowe's Home Improvement in Sarasota?
Yes, Lowe's offers numerous installation services including appliances, blinds, cabinets, carpet, countertops, decking, garage doors, lighting, HVAC, flooring, roofing, and much more.
Are there recycling services available at Lowe's Sarasota?
Yes, Lowe's provides recycling for electronics, light bulbs, and batteries.
Can I find a nearby bank or ATM when visiting Lowe's Home Improvement?
Yes, near Lowe's you can find several banks and ATMs including Truist - ATM, Centennial Bank, and Insignia Bank, which can be convenient for banking needs during your visit.
Are there dining options near Lowe's Sarasota if I want to grab a bite after shopping?
Yes, nearby dining options include Baskin-Robbins for ice cream and frozen yogurt, and Bob Evans for American cuisine and theme dining experiences.
What nearby services can help with home improvement projects around Lowe's Sarasota?
Near Lowe's, you'll find services such as Experts Garage Door Repair Installation Process for garage doors, The Plumbing Place for plumbing needs, and Cabinets Extraordinaire for cabinetry and kitchen remodeling assistance.