Lowe's Home Improvement

4.2
1516 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Sarasota, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
4020 Central Sarasota Parkway, Sarasota, FL
34238, United States

Hours

Reviews

4.2
1,361 reviews
5 stars
817
4 stars
276
3 stars
89
2 stars
40
1 star
139

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others reported poor experiences and unresponsive management.

Delivery Issues

Numerous complaints about delivery and installation problems, including missed appointments and lack of proper service.

Product Quality

Concerns about receiving damaged or incorrect items, particularly with appliances and lumber.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, with some noting it as better than competitors.

Staff Knowledge

Inconsistent staff knowledge; some employees received high praise for their expertise, while others were described as clueless.
  • JP
    Juan francisco Pimentel
    4 days ago
    1.0
    I'm laying blocks, and also a little bit of carpentry work, and plumbing.
  • SB
    Scott Bach
    Dec 31, 2025
    1.0
    The ordering the refrigerator wasn’t a problem that was smooth sailing. Great service on that part, couldn’t have asked for anything better. The problem came with the delivery and installation. One not that I have problems with anyone trying to make a dollar with a business, but these delivery/installers refused to take out the old fridge(which we paid for and haul away) unplug the fridge take off the water line and remove it. The water was already turned off and everything was a go. Both delivery people which couldn’t speak any English(no biggie we worked through that) had dispatch call me. Dispatch told me that we needed an electrician and a plumber to unhook the water line/reinstall water line, to unplug/plug in the fridge. Dispatch told me this was a courtesy and we are lucky they didn’t leave it on our driveway. Called Lowe’s and everyone agreed this was wrong and they were supposed to uninstall and install the fridge. They asked some questions which I was happy to answer. So they said I wasn’t in the wrong for any of it since I had everything ready for them. Rescheduled and was told it would be different delivery guy and it wasn’t, now the fridge has a big dent and I wouldn’t except it. Fridge was taken back and rescheduled for the next day. The installer was the same guy and yes we got the same problem can’t install without electrician/plumber. Called Lowe’s and was told they were going to send out a team to see what was going on. No discount no nothing, just sorry about your luck and let’s see if the fourth time is the charm. Nope cancel it I’m done. Went to their competitor in orange HD, bought the fridge, delivered and had it installed in 25 minutes. Moral of the story, I’ll now use HD from now on for any other appliances needed. So they lost this house and my other rental properties.
  • AO
    Andres Olea
    Dec 30, 2025
    2.0
    Ordered about 70 pieces of lumber for delivery and they pretty much sent all the warped and twisted lumber that everyone else rejected. Some were just way too bad to be of any use so had to return them and buy new. Kind of defeats the purpose of having it delivered!
  • BM
    bud m
    Dec 24, 2025
    2.0
    Please stop storing the 10' pvc pipes in the dirt. Just picking it up your hands get covered in dirt.
  • JM
    jacqueline mari
    Dec 9, 2025
    5.0
    Excelente y buena atención asociados que marcan la diferencia felicidades Lowe’s

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.