Business Details
About
Home FurnitureHome Goods StoreLovesac
At Lovesac, we're committed to making your home as comfortable as possible. That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. This helps reduce stress while freeing you to live the life you love.
Learn more about The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Plus, discover the latest innovation in Total Comfort, StealthTech Sound + Charge. This immersive audio system features speakers and a subwoofer, seamlessly embedded inside Sactionals for a 4D sound environment that truly surrounds you.
Now’s the perfect time to create, customize, and design your own Sac or Sactionals. Plus, find out about our latest offers, sales, and financing options. Remember, every order comes with free delivery and our risk-free 60-Day Home Trial.
Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, Lovesac has something to fit your needs.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
180 reviews
5 stars
149
4 stars
13
3 stars2
2 stars
3
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of the sales staff, highlighting positive interactions and support throughout the purchasing process.
Product Quality
While some customers loved the comfort and versatility of the products, others expressed disappointment with durability issues, particularly with cushions sagging after minimal use.
Delivery Issues
Several reviews mentioned delays and complications with delivery and order fulfillment, leading to frustration among customers.
In-Store Experience
Customers generally enjoyed their in-store experiences, noting the low-pressure environment and the ability to see and feel the products before purchasing.
- AHangela hall4 days ago1.0I had a great experience in store. I received my stealth system yesterday. we spent hours trying to hook the system up. Customer service line was on hold for almost 4 hours and finally hung up around 10 o’clock last night. The system we received yesterday the subwoofer will not turn on. The left side speaker on the side arm cracks super loud. The right speaker arm on the top is cracking severely as well. Both side chargers do not work. We have troubleshoot everything and done what we could from the Manuel. Called two other stores in Florida last night and no help was had.Love the couch But will be sending the stealth system back. The sound was amazing in the store. but not Liking the customer service You cannot get a hold of no one. A lady from another store told me they only have 50 employees working the call lines, which would explain the long waits. I am Currently on hold still waiting. I sent a note and also Warranty claims, let see how long this takes. I am Beyond annoyed.
- CCchris corsigliaNov 30, 20251.0Had a good experience in the store, but when my SuperSac arrived, and with it being over 5 days of having it now, I am extremely disappointed to say the least and will be taking every and any action to get my money back, because what I received feels and looks way different than what I sat in, in the store. Very disappointing considering an “ENLARGED BEAN BAG” cost me over $1,000 and I don’t even like it.
- JNJohn NorenOct 28, 20255.0What a lovely chance meeting and purchase with Derek yesterday. Happened to visit mall for another store and just walked around a bit until we saw love sac store. Stopped in and met amazing young man Derek. He was so kind, knowledgeable and professional. He's why we made our purchases yesterday. We love the brand but he pushed it over the top! Thank you.
- SUSarah UnderwoodNov 24, 20225.0Very easy to see the product and lovely sales person that helped us.
Frequently Asked Questions About Lovesac
What types of furniture does Lovesac offer at The Mall at University Town Center?
Lovesac offers customizable sectional sofas, bean bag chairs, outdoor furniture, and ottomans designed to be washable, changeable, and durable.
Where is Lovesac located in Sarasota, FL?
Lovesac is located at 140 University Town Center Drive inside The Mall at University Town Center in Sarasota, FL 34243.
What are the store hours for Lovesac at The Mall at University Town Center?
The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lovesac offer in-store pickup or delivery services?
Lovesac does not offer in-store pickup, but every order comes with free delivery.
What payment options are accepted at Lovesac?
Lovesac accepts American Express, Cash, Check, Discover, Financing, MasterCard, and Visa as payment methods.
Is the Lovesac store at The Mall at University Town Center wheelchair accessible?
Yes, Lovesac has a wheelchair accessible entrance for customers.
How can I contact Lovesac at The Mall at University Town Center?
You can reach Lovesac by phone at +1 941-866-6609 or email them at utcsarasota@lovesac.com.
Can you recommend nearby furniture stores to Lovesac within The Mall at University Town Center?
Nearby furniture stores include Pottery Barn, Tempur-Pedic Flagship Store, Williams-Sonoma, and Birch Lane, all located within The Mall at University Town Center.
What dining options are available near Lovesac in The Mall at University Town Center?
Nearby dining options include Rise Pies, Sophie’s Sarasota, and Pei Wei Asian Express for pizza, American, and Asian cuisine respectively.
Are there any clothing stores near Lovesac at The Mall at University Town Center?
Yes, nearby clothing stores include Fabletics, Lilly Pulitzer, BOSS, Soma Intimates, Francesca’s, and Saks Fifth Avenue among others.