Coast to Coast Pools

4.4
540 reviews

About

Swimming Pool ContractorSwimming Pool Supply Store
Coast to Coast Pools provides new pool construction, pool remodeling, and pool maintenance services to the Sarasota, FL area.

Location

Coast to Coast Pools
1891 Porter Lake Drive, Sarasota, FL
34240, United States

Hours

Reviews

4.4
540 reviews
5 stars
445
4 stars
14
3 stars
7
2 stars
12
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mackenzie and other staff members received high praise for their responsiveness, professionalism, and helpfulness in addressing customer issues.

Communication

Many customers noted excellent communication throughout the pool installation and maintenance processes, with staff providing timely updates and follow-ups.

Quality of Work

While some customers were satisfied with the quality of the pool construction and maintenance, others reported significant issues and dissatisfaction with the workmanship.

Warranty and Support

Customers appreciated the warranty support provided by the company, particularly from Mackenzie, who was noted for her efficiency in resolving warranty issues.

Mixed Experiences

Several reviews highlighted a mix of positive and negative experiences, with some customers expressing frustration over unresolved issues and lack of follow-through.
  • BR
    Bob Rosinsky
    5 days ago
    5.0
    Mackenzie from Coast to Coast was extremely helpful and helped address and solve my issue. She has a good understanding of the technical issues and provides excellent customer service.
  • KF
    Kylie Freer
    6 days ago
    5.0
    We had a great experience with Coast to Coast from start to finish. From the initial sales process, through the build, and all the way to pool school, the team was professional, responsive, and easy to work with. They gave us honest feedback and thoughtful suggestions that really helped us make the right decisions along the way. This was a huge purchase for our family, so choosing the right builder mattered a lot. Coast to Coast made the entire process feel smooth and transparent, and we truly enjoyed the experience. We’re extremely happy with our finished pool and confident we made the right choice. Highly recommend this company to anyone considering a pool build.
  • MC
    Mark Casalinova
    Dec 23, 2025
    5.0
    Mackenzie is the Best! She always treats your pool issue large or small like you’re her only customer. One of the most knowledgeable person to help diagnose any issue. Very quick to respond…. Email is the best way…
  • JY
    Joseph Young
    Dec 12, 2025
    5.0
    Mackenzie is always very helpful and professional every time we call with either a question or to set up a service. She also is very knowledgeable and always quick to offer options. On top of that, she is very pleasant. A Master class in Customer Service!!
  • WL
    William Lawrence
    Dec 12, 2025
    5.0
    When contacting Coast to Coast for any pool warranty issues, Mackenzie has always been outstanding to work with. She is always very responsive and great with following up that repair was completed. She is an outstanding asset for Coast to Coast

Frequently Asked Questions About Coast to Coast Pools

What areas do you service?

Our service area encompasses Sarasota, Bradenton, Venice, North Port, Lakewood Ranch, Englewood, Osprey, Nokomis, Parrish, and neighboring communities within a 50-mile radius of Sarasota, Florida.

What types of pools do you build?

We focus on constructing custom concrete (gunite) pools and luxury resort-style designs. Our capabilities include creating modern pools, natural lagoon-style retreats, and integrating features such as spas, waterfalls, lighting, and outdoor living spaces.