Chimney Cricket

4.5
125 reviews

About

Chimney Sweep
Chimney Cricket provides chimney, masonry, and fireplace services throughout Sarasota, FL and surrounding cities.

Details

  • On-site parkingAvailable

Location

Chimney Cricket
1882 Porter Lake Drive, Sarasota, FL
34240, United States

Hours

Reviews

4.5
125 reviews
5 stars
104
4 stars
3
3 stars
3
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Professionalism

Many customers praised the professionalism and expertise of the staff, highlighting their punctuality and attention to detail.

Communication

While some reviews noted excellent communication, others pointed out significant issues with scheduling and follow-up, indicating inconsistency in this area.

Quality of Work

Overall, customers were very satisfied with the quality of work performed, often mentioning the neatness and thoroughness of the technicians.

Customer Service

There were mixed reviews regarding customer service, with some customers expressing appreciation for helpful staff, while others reported poor communication and delays.

Timeliness

Several reviews mentioned delays in service and scheduling, with some customers expressing frustration over missed appointments and lack of proactive communication.
  • SS
    Shelly schenkel
    Nov 27, 2025
    5.0
    They showed up on time and kept things clean and neat as they worked through cleaning my fireplace for a new log set. I am happy with my new log set and its operation. They also repaired external cracks on our chimney
  • NW
    Nan Winans
    Nov 7, 2025
    5.0
    Friendly and efficient.
  • CS
    Christine Scott
    Oct 20, 2025
    5.0
    My name is Ed Scott..I have a two story home with a river stone chimney. I hired chimney cricket to demo the top 25 feet and rebuild it,,,Our best guess it got hit by lightning, This since they never took one. since they took none. was a two week job. The mason was Jake and his helper was Fernando. I am sure John the owner realizes how lucky he is to have such outstanding employees . These gentlemen worked in 100 degree heat and possibly never heard of a break since they took none. Their knowledge and respect they both showed me was humbling. Thank you Jake and Fernando...It was a pleasure meeting you both.
  • MM
    Mary Munk
    Sep 9, 2025
    5.0
    The staff is helpful, friendly and timely. The installers did a perfect job with every detail of the project.
  • MB
    Michelle Bianchi
    Aug 6, 2025
    5.0
    I had an absolutely outstanding experience with Cricket Chimney! From start to finish, their professionalism and attention to detail were top-notch. Technicians Branden and Aaron truly went above and beyond—arriving on time, thoroughly explaining the work that needed to be done, and completing everything with precision and care. You can tell they take pride in their craft. They left everything spotless, and the chimney now looks better than ever. I felt confident and informed throughout the entire process. It’s rare to find a team this knowledgeable, respectful, and efficient. Highly recommend Cricket Chimney—especially Branden and Aaron—for anyone looking for quality, trustworthy chimney service. They’ve earned my business for life!

Frequently Asked Questions About Chimney Cricket

How often should I have my chimney cleaned in Florida?

We recommend having your chimney inspected and swept at least once a year, even if you don’t use it often. In humid areas like Sarasota, Venice, and Bradenton, moisture, nesting animals, and salt air can cause corrosion and blockages that pose fire and safety hazards.

What are the signs that my chimney needs repair or maintenance?

Common warning signs include: Crumbling mortar or bricks Rust or staining around the chimney cap or crown Smoke backing up into your home A musty or damp odor near the fireplace Missing or damaged chimney cap If you notice any of these, call for an inspection before using your fireplace again.