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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Sanford, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,358 reviews
5 stars
1,349
4 stars
496
3 stars
190
2 stars
77
1 star
246
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unprofessional behavior.
Product Quality
Several customers expressed dissatisfaction with product quality, particularly in the garden section, citing issues with infested items.
Management Issues
Multiple reviews highlight poor management and lack of accountability, particularly regarding installation services and customer complaints.
Store Cleanliness
Some customers noted that the store was not as clean or organized as expected, impacting their shopping experience.
Positive Experiences
Despite negative feedback, many customers shared positive experiences with specific employees who provided excellent service.
- CSCurtis Sluss5 days ago5.0Enjoy shopping at Lowe's and when I have to return something it always goes well
- ARAngel Santos RolónJan 7, 20265.0Un clavo sacó él otro
- MCMark CahillDec 30, 20251.0Don’t say you will match prices, and wait until ur at reg to say I don’t know , I’m showing her a pic same thing cheeper at HD NO MORE LOWES
- AFAlex Acevedo FebresDec 18, 20253.0Although greetings were exchanged, I did not receive assistance with loading. I encountered difficulties with some items, and despite requesting help, no one has arrived after more than ten minutes.
- MGMichael GenualdiDec 17, 20251.0BEWARE of LOWE’S: Terrible experience with Lowe’s. Lowe’s sold me a washer and then, arranged installation through their third-party installer. The previous unit worked fine, but after the install, when the laundry was done in the newly installed washer, water flooded into the neighboring condo. Lowe’s refused to send their installer back to resolve the leak because their crews had left for the day . They suggested I contact a licensed plumber to get the leak stopped and to diagnose the issue. Lowe’s assured me if it was installed improperly, they would submit a claim. The plumber confirmed, in writing and on video, the installer failed to connect the drain hose, causing the leak. We paid $200 out of pocket to fix the installer’s mistake. Despite clear evidence, Lowe’s delayed, passed us around, and even closed the claim without notifying me. Both condos have wet drywall, wet insulation, and wet baseboards, and the neighbor’s kitchen cabinets are damaged. Lowe’s refusal to act quickly has only made the water damage worse and now there is a mold issue. Extremely disappointed in Lowe’s lack of accountability for the faulty installation by their contractor. Their ongoing delays increased the damages suffered. This should never have happened.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Sanford offer?
Lowe's Home Improvement provides a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Sanford, FL?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services to its customers.
What are the accepted payment methods at Lowe's in Sanford?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
How can I track or check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are also sent when your order status changes.
What installation services are offered by Lowe's Home Improvement in Sanford?
Lowe's offers a variety of installation services including appliances, cabinets, countertops, decking, flooring, lighting, doors, windows, HVAC, and more.
Are there any nearby places I can visit for coffee before or after shopping at Lowe's?
Nearby coffee options include Starbucks and CFS Coffee For The Soul Sanford, perfect for a quick drink before or after your visit to Lowe's.
Where can I find a nearby bank if I need financial services while visiting Lowe's in Sanford?
Chase Bank is located nearby, providing convenient access to banking services during your visit to Lowe's.
If I need to send a package or ship items, which nearby shipping centers are close to Lowe's?
FEDEX E-POST USPS and UPS Authorized Shipping Outlet are located nearby, offering shipping and courier services conveniently close to Lowe's.
Does Lowe's provide assistance for customers who speak languages other than English?
Lowe's in Sanford offers English and Spanish services, and in-store translation services are available for other languages to assist customers.