Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Saint Petersburg, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
2365 25th Street North, Saint Petersburg, FL
33713, United States
Hours
Reviews
4.1
3,265 reviews
5 stars
1,871
4 stars
698
3 stars
236
2 stars
112
1 star
348
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful, leading to frustration among customers.
Product Availability
Customers noted that while Lowe's generally has a good selection of products, there are frequent issues with stock availability and delivery complications.
Store Cleanliness
The store is often described as clean and organized, although some customers mentioned that it can be messy or difficult to find specific items.
Employee Knowledge
There are concerns about the lack of product knowledge among staff, with some customers reporting that employees were unable to assist effectively.
- WJWarren Johnson2 days ago1.0There web site is the most screwed up system. Once I get my 300$ credit I'm done with Lowes
- FMFraser MorseDec 31, 20255.0I have fallen in love with Lowe's, I have left home Depot and I hope never to return. Don't ever disappoint Lowe's please I want to stay faithful to you
- MSM SweezyDec 28, 20252.0I am giving two stars for the customer service guy and a lady in paint who helped me. However, there are several employees I encountered who refuse to help, seem annoyed if you have questions, or just flat out don't know what the heck they are doing. My trip took over 45 minutes trying to find help to locate items. Inexperienced employees in departments is no help to customers.
- TATimmy AshmunDec 17, 20255.0Allan was fantastic!! He went above and beyond what he had to do to help me out. Lowe's is very lucky to have this gentleman!!! ❤️
- MBMegan Brooke BasnettNov 30, 20251.0We love Lowe's overall and prefer to shop there when we are at our Tennessee house, but avoid this Lowe's specifically if you have absolutely any other options. There really were not a lot of alternatives before so you just kind of had to deal with it, I don't think a delivery ever went by without complications, horrible communication, etc.... And I used to have to order a lot of appliances for our rentals. Thankfully. Now we have Costco because there are zero complications. Same with our house up north, we have a great experience in that area. The corporation overall would really do themselves some good by getting some management in that knows how to turn the store around as it's been like this for 10 to 15 years. And God forbid you actually get the manager on the phone, which you will have to go through a run around of being put on hold before. Ultimately getting to somebody that sounds like they're sitting stoned in a little room and they will ultimately just ignore whatever they told you, and then you'll be chasing down your delivery again or sitting in your car endlessly for an online pickup or whatever complication this door just somehow manages to add to the mix. Overall just based on location, I think they get enough business to not care but as alternatives do come into play, it's really sad. Helper management can really take down what would otherwise benefit a community.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and brands does Lowe's Home Improvement in Saint Petersburg offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, gardening equipment, grills, tools, and more from trusted brands like GE, Whirlpool, Samsung, Craftsman, Kobalt, and Weber.
What are the store hours for Lowe's Home Improvement in Saint Petersburg?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM with adjusted hours on certain holidays.
Does this Lowe's location offer delivery and in-store pickup services?
Yes, Lowe's in Saint Petersburg provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you'll receive email updates if the status changes.
What is the process for returning or exchanging items at Lowe's?
Most items can be returned within 90 days. Online orders can be returned by starting a return in your order history, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement in Saint Petersburg?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
Are there any nearby places of interest close to Lowe's Home Improvement that customers might visit?
Nearby places include Minute Key and minuteKEY for locksmith services, Blue Rhino Propane Exchange for propane needs, and The Duke Of Ribs and Big Red's Cuban Food and BBQ for dining options, providing convenient services before or after shopping at Lowe's.
Where can customers find nearby storage facilities when shopping at Lowe's in Saint Petersburg?
Customers can find nearby storage options including CubeSmart Self Storage, Extra Space Storage, Get N Go St. Pete, and Public Storage close to Lowe's for additional storage needs.
Are there nearby home improvement or renovation service providers near Lowe's?
Yes, customers can visit nearby contractors and home improvement stores such as Depot Granite Marble and Tile, Hennessy Construction Services, Eurochoice Windows and Doors Florida, and Andy's Fence for additional renovation and installation services.
What languages are supported at Lowe's Saint Petersburg location, and are in-store translation services available?
The store supports English and Spanish languages, and in-store translation services are available for other languages to assist diverse customers.