Find everything you need for home upgrades at Lowe’s in Rockledge, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; while some employees were praised for their helpfulness, others were criticized for being unresponsive or rude.
Product Availability
Customers noted issues with product availability and stock levels, leading to frustration when items were out of stock or not reserved.
Store Cleanliness
The store was generally reported as clean and organized, contributing positively to the shopping experience.
Staff Knowledge
Some staff members were highlighted for their expertise and assistance, particularly in specialized departments like gardening, while others were criticized for lack of knowledge.
Return Policy Issues
Several customers expressed dissatisfaction with the return policy and experiences, citing difficulties in processing returns and unclear policies.
EC
Emily Colon
2 days ago
1.0
Pick up area was a disaster and some of the most rudest ladies I've ever encountered in my entire life. I would thumbs down this if I could. I would give no stars if I could. The pickup area was an absolute horrible nightmare. If you could avoid it at all cost please do
CH
Cheryll Heimbecker
Dec 12, 2025
5.0
Just bought a refrigerator from the Rockledge store. My salesman: 2184261 was so awesome. Very friendly and patient as I made my decision. He looked up the items I was interested in picking up to make sure it was in stock in the store and helped me with purchasing an extended warranty. They had a sale going on and the prices were awesome. Rob helped load my fridge into my truck and made sure it was secure before I headed out onto the highway. I appreciate all of the help, being a woman by myself buying and transporting the purchase. Great job all around. Thank you.
CC
Caitlin Creed
Dec 9, 2025
5.0
Compared to home Depot, this place is so much better. As far as the customer service is concerned and more. I asked three people where things were and our free people knew where the items were. In home Depot I rarely get people that know where things are. Everything was clean, organized and in a convenient location on the corner of two main Streets.
KA
Karine a
Dec 2, 2025
1.0
Subject: Disappointing Experience at Lowe's Rockledge, FL
I just wanted to share my recent experience at Lowe's Rockledge because it was quite upsetting. On November 25th, 2025, we purchased a double sink bathroom vanity — the “ARIEL Cambridge 61-in White Undermount Double Sink Bathroom Vanity with Pure White Quartz Top” — during a Black Friday sale. We also picked up $900 worth of tiles, thinking we were getting a great deal at $765.
However, when we opened the well-taped box at home, we found that one of the sinks was missing! We reached out to customer service and spoke with Jessica and Shawn, but they were anything but helpful. They were unfriendly and at times even came off as passive-aggressive. To make matters worse, they insisted that because it was a Black Friday deal, we weren't entitled to any missing parts. There was nothing mentioned on the package that parts might be missing; how were we supposed to know?
Afterward, we managed to get the contact information for Ariel Bath, but they can’t send the missing sink without the purchase order and order number, which Lowe's has refused to provide. So, in the end, that so-called "deal" ended up costing us an extra $85 for missing parts.
This level of customer service honestly felt more like something you’d expect from a temporary online seller in an exotic country rather than a reputable store like Lowe's. It feels like false advertising to claim they are a “top-quality” retailer.
We’re definitely going to explore other shopping options moving forward.
MB
Misty Bradshaw
Nov 28, 2025
5.0
The Garden Center is my favorite place to be in any store, but, the collection and staff go well beyond. I am able to find what I want or staff are able to help me without hesitation. They are kind, caring, and always working hard to keep the garden center like a little paradise. Mike, has gone above and beyond every time he has helped me and I have watched him with others before. Big Jon is an awesome addition to the staff as well. They both together make anyone’s day, I’m sure of it. If they aren’t recognized for their hard work already, they should be.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Rockledge, FL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor & gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Rockledge?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 8:00 PM. Holiday hours vary, with closures on November 27 and December 25.
Does Lowe's offer delivery or in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What brands are available at Lowe's Home Improvement in Rockledge?
Lowe's carries trusted brands like GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.
Are installation services available at Lowe’s Home Improvement?
Yes, Lowe’s offers various installation services including appliances, flooring, cabinetry, HVAC, plumbing fixtures, lighting, and more.
How can I return or exchange an item purchased at Lowe’s?
Most items can be returned within 90 days. For items bought online, start a return online before shipping. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit when shopping at Lowe's in Rockledge?
Nearby you can visit the Lowe's Garden Center for gardening needs, MrBeast Burger for a quick meal, and Redbox kiosks for entertainment rentals after shopping.
Is there a locksmith service near Lowe's Home Improvement?
Yes, minuteKEY and Minute Key locksmith services are located nearby, which can help you with key and lock needs while you shop.
What convenience stores are near Lowe’s in Rockledge for quick stops?
7-Eleven is nearby, providing convenience store items, gas, and liquor if you need a quick stop before or after your visit to Lowe's.