As the trusted home improvement store near you, Lowe’s in Port Orange, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, others are reported as rude or unresponsive.
Product Availability
Customers frequently express frustration over items being out of stock or not available as advertised.
Checkout Experience
Many customers are dissatisfied with the lack of manned checkouts, preferring traditional registers over self-checkout options.
Quality Issues
Several reviews mention declining product quality and issues with installations or returns, leading to dissatisfaction.
Positive Staff Interactions
Despite negative experiences, some customers highlight specific employees who provided exceptional service, enhancing their shopping experience.
AS
Adam Sergent
Jan 5, 2026
5.0
Great experience with Sydney the head cashier on Sunday helping me figure out my online purchase vs the store price, she went above and beyond , took her time and and made sure everything was correct with my future order! It was very nice feeling as if someone actually cared and was trying to help!! Thanks!!
SS
Steve Arnold and stephanie Sweeney
Dec 13, 2025
2.0
PAID 1800. Dollars.for refrigerator, GUYS who installed where not professional at all. 1) Refrigerator had bad gasket freezer side which alert kept coming on. 2) did not level and told wife more or less it was optical delusion..it is so far off telts 20 degrees to back wall. We where forced to buy hose for ice.maker. they didn't hookup up correctly or didn't turn on. Supposed to get another new refrigerator tomorrow on a Sunday .dealt with this over half a day on Saturday. Now start over again..I went to Lowes to complain. They said in a around about way.not there fault..it 3rd party problem..All people beware.big ticket items. Pay at store after that they wash there hands..Monday call to corporate.also big tickets items don't get Veterans discount..i gave 1 it's says 2..if I could give a 0. I would have..I know my next option is right down the road..and we have never had this kind of problem..We felt to give Port-Orange Lowes a chance..never again buying anything that is over a 100. That's a maybe.
DM
Danielle Murray
Dec 10, 2025
5.0
Very knowledgeable staff very helpful
SF
Steven Friend
Dec 7, 2025
3.0
Haven't been to Lowe's for a very long time. Hate to see all they have is self checkout. Everything esle is the same.
PG
Paula Grass
Nov 18, 2025
5.0
Thank you Robb at the Port Orange Fl store! Super helpful and very pleasant to shop with. Wish he was around every time I come in.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Port Orange?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, storage, tools, washers & dryers, and more.
What are the store hours for Lowe's Home Improvement in Port Orange?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary with some closures and reduced hours.
Does Lowe's in Port Orange offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Port Orange?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's provide beyond selling products?
Lowe's offers several installation services including appliances, cabinetry, flooring, doors, lighting, decking, and more, as well as free delivery, free haul away, easy returns, and gift cards.
Are there any nearby places to visit around Lowe's Home Improvement in Port Orange?
Yes, nearby places include La Quinta Inn & Suites Port Orange / Daytona for lodging, Chipotle Mexican Grill and Starbucks for dining, and The Pavilion at Port Orange for retail shopping.
Can I find dining options close to Lowe's in Port Orange?
Yes, eateries close by include Chipotle Mexican Grill, Starbucks, Bob Evans, Chick-fil-A, Pizza Hut Express, and Pollo Tropical, making it convenient to grab a meal before or after shopping.
Are there nearby services to assist with locksmith or key needs near Lowe's?
Yes, Minute Key and minuteKEY locksmith services are nearby, which may be useful if you need key duplication or locksmith assistance during your visit.
How can I contact Lowe's Home Improvement customer service?
You can reach customer service by email at customercare@lowes.com or by phone at +1 386-788-8566.