Business Details
About
Swimming Pool ContractorPool Cleaning ServiceSwimming Pool Repair Service
JT’s Customer Pools—Servicing the Bradenton, Sarasota, Venice, Englewood, North Port, Port Charlotte and Punta Gorda areas and beyond!
We provide quality, cost-effective, innovative inground custom pool designs with keen project management and client services. We create custom backyard paradises that bring years of relaxation and enjoyment throughout the Suncoast area.
Whether you are looking for a new custom pool or need an old and outdated pool remodeled, we do it all!
Our complete pool services include new custom pools, pool remodeling, water features, fire features, pools with spas, pool cleaning/maintenance, financing, pool equipment and more.
Please note we no longer install fiberglass pools.
Location
Hours
Reviews
4.3
221 reviews
5 stars
177
4 stars
7
3 stars3
2 stars
4
1 star
30
What are people saying?
AI-generated from recent customer reviews
Communication
Many customers praised the excellent communication from project managers like Jim Morfessis, who kept them informed throughout the process, while some expressed frustration over poor communication during service requests.
Quality of Work
Overall, customers were very satisfied with the quality of the pools built by JT Custom Pools, noting attention to detail and high-quality materials used.
Customer Service
While many reviews highlighted positive experiences with customer service, particularly from staff like Trisha and Matt, there were also significant complaints about responsiveness and follow-up after the installation.
Timeliness
Several customers reported that their pools were completed ahead of schedule, while others experienced delays and issues with project timelines.
- JRJanice RichardDec 15, 20255.0We were very pleased with the experience we had with JT Customer pools. Jim, the project manager, did a wonderful job of keeping us updated on each step and was quick to respond when we needed to communicate with any questions or concerns. The different work crews were amazing and very professional. Loved watching how they worked together to complete the various stages of our pool. I’d totally recommend JT Pools!
- CCChristine ComeauNov 25, 20255.0JT pools built us a custom spool. We met with Jim Morfessis he was fantastic to deal with, he was very knowledgeable, always respectful. Communication was great Jim always responded quickly with any problems or questions we had. Without a doubt we would absolutely work with JT Pools, their entire team were great to deal with especially Jim!!
- TSTrevor SeeleyNov 13, 20255.0We had a fantastic experience with JT Pools. Our sales/service point of contact was Emmanuel. He couldn’t have been more professional. He had lots of knowledge and helped design the Oasis of our backyard. The whole process was seamless, smooth, high quality and professional. This company was recommended by a couple of different friend groups, and I would absolutely recommend JT’s Pools to anyone. Thank you so much for making our dream a reality. Thank you from the Seeley Family.
- SLSharyn LeeNov 13, 20255.0We had an awesome experience with J.T.'s and Jim Morfessis, our sales and project manager. We were finished in 5.5 weeks, and every aspect of the build went smoothly: inspections, construction, tile company, plumber and electrician. Jim was onsite every day and oversaw everything. He explained what would be and when; the timeline for each component of the project. Ours was the 4th pool Jim and J.T.'s installed in our immediate neighborhood. Jim was highly recommended by everyone, and insisted he was the best (and he was!). We are thrilled with our pool and the process. We highly recommend Jim and JT.'s!
- MTMaria TommasiNov 11, 20255.0Excellent Experience with JT Pools! We couldn’t be happier with our experience with JT Pools and especially Jim. From start to finish, Jim’s communication was excellent—he kept us informed every step of the way and made the entire process easy and stress-free. The team worked quickly and efficiently, and the quality of the pool and overall service was outstanding. Jim handled everything for us, making what could have been a complicated process completely seamless. Highly recommend JT Pools for anyone considering a new pool or looking for top-notch service!
Frequently Asked Questions About JT's Custom Pools
What services does JT's Custom Pools offer?
JT's Custom Pools offers new custom pools, pool remodeling, water features, fire features, pools with spas, pool cleaning/maintenance, financing, and pool equipment services. Note that they no longer install fiberglass pools.
Which areas does JT's Custom Pools service?
JT's Custom Pools services Bradenton, Sarasota, Venice, Englewood, North Port, Port Charlotte, Punta Gorda, and surrounding Suncoast areas.
What are the operating hours of JT's Custom Pools?
JT's Custom Pools is open 24 hours a day, seven days a week.
How can I contact JT's Custom Pools?
You can contact JT's Custom Pools by phone at +1 941-423-9696 or by email at jtscp.frontdesk@gmail.com.
Where is JT's Custom Pools located?
JT's Custom Pools is located at 1040 Buena Vista Circle, Port Charlotte, FL 33953, USA.
Does JT's Custom Pools provide pool cleaning and maintenance services?
Yes, JT's Custom Pools offers pool cleaning and maintenance as part of their complete pool services.
I am visiting Sarasota; is JT's Custom Pools available to service pools there?
Yes, JT's Custom Pools services the Sarasota, FL area among others in the Suncoast region, so residents and visitors can access their pool services.
What are some nearby businesses around JT's Custom Pools that I might visit?
Nearby JT's Custom Pools, you can find businesses such as Fine Design Landscape Supply for landscaping needs, Mapp Realty & Investment Company for real estate services, and Naked Skin Facials and Wax for beauty treatments.
Are there automotive services near JT's Custom Pools if I need car repairs or sales?
Yes, nearby automotive services include Volpe Auto Group LLC, Genesis Auto Sales, Mazda of Port Charlotte, and A & E Auto Repair for various automotive needs including repairs and car sales.
What leisure or recreational venues are near JT's Custom Pools for entertainment?
Near JT's Custom Pools, you can visit Impressions Dance Company, offering dance classes and gym activities, providing opportunities for sports and recreation.