Customers consistently praised the exceptional customer service, highlighting prompt communication and thorough explanations from technicians.
Professionalism
Technicians were frequently described as professional, knowledgeable, and courteous, contributing to a positive overall experience.
Timeliness
Many reviews noted that the company was punctual and adhered to scheduled appointments, which customers found impressive.
Effectiveness
The service was generally effective, with numerous customers reporting successful leak detection and repairs, often completed in a timely manner.
Pricing Concerns
Some customers expressed concerns about pricing, particularly regarding the initial fee for leak detection, which they felt was high regardless of the outcome.
DB
David Black
4 days ago
5.0
Called on Monday, Technician should up on Tuesday. Quickly found the problem and did a temporary repair and sent a quote for permanent repair.
JH
Jennifer Hoskins
Dec 23, 2025
5.0
Referred by our pool maintenance crew when they believed there was a leak, Duck Duck showed up as scheduled, found and repaired the leak quickly. Owner is exceptional with customer service, promptly returned call(s), and a business professional. As a business owner myself, he’s top notch. Highly recommend.
SM
Sandra Montero
Dec 19, 2025
5.0
So pleasantly pleased with Duck Duck Leak. They were able to schedule something within a week and their technician was punctual and explained everything perfectly.
I always try to hire the company with passion for their service and expertise. These guys are better than 5 stars they rate 10!!!
VV
Vicky
Dec 10, 2025
5.0
Stanley at Duck Duck leak detection was excellent to work with. I received a prompt appointment, and all concerns were addressed. Kyie is very proficient in the work, was timely in his arrival, and offered us options and the best solution. All in all very happy with the service received.
CH
Christopher Heuer
Dec 5, 2025
5.0
Second time we have had a leak since we bought the house, not so bad from what I hear, new at Florida homeownership we trusted, we had the leak repaired by a reputable company, all good right, but apparently not so much!! Fast Forward 2 + yrs with gradually increasing water loss, we now have learned that “repair”was only a temporary fix, not really repaired!
My suspicion that it was still leaking slowly was now confirmed because it did gradually get worse?
The technician for Duck Duck inspected the entire pool and found the leak in the same area as the first fix, he explained that his repair would be temporary as to determine if the leak has stopped. He explained going forward we needed to closely monitor water loss rates and provide Duck Duck with more information for follow-up. The tech left us with his advice, we needed a more involved repair to properly fix the issue, no sales pressure just information. He explained how the repair was going to be done and the expected result. Later we received an email estimate with a warranty.
It would have been great to have known about the Duck Duck Leak Detection Company a couple of years ago, we could have saved a lot of water!!!
We discovered the big difference with Duck Duck is complete information , transparency , honest and throughly professional.
Frequently Asked Questions About Duck Duck Leak Detection
What is pool leak detection?
Pool leak detection is the process of evaluating a swimming pool for water loss and identifying the specific source of the water loss. According to Comfy Living, swimming is the fifth most popular activity in the United States. If you love swimming, it's important to keep your pool in check. If you're in need of a swimming pool leak detection service, reach out to our team today.
What are the signs that suggest I may have a leak in my swimming pool?
Common signs that indicate you may have a pool leak include adding water more often than normal, wet spots around the pool, an increase in the water bill, and higher pool chemical usage in the pool, such as chlorine, salt, and stabilizer. To learn more about swimming pool leak detection repair, contact us today.
What are the common causes of pool leaks?
Typical causes of a pool leak include the pool plasters' age, damaged plumbing lines, a structural crack in the pool, or a cracked skimmer, main drain, pool light, or return fitting. If you need swimming pool leak detection repair, reach out to us!
Can I find and fix a pool leak myself?
While it is possible to find and fix small pool leaks, many leaks are more complex than homeowners can diagnose or repair on their own. For pool leaks, it is recommended to search for reliable swimming pool leak detection companies.
What is the most reliable method of leak detection?
Most professional leak detection companies use a combination of methods, including pressure testing, hydrophone/sonar testing, and dye testing, to locate the source of your pool leak. If you're in need of swimming pool leak detection, Duck Duck Leak Detection is the team to call.
What should I do if I suspect a leak in my pool?
If you suspect a leak in your pool, contact a state-licensed pool leak detection company to assess your pool and detect the source of any water loss. When it comes to finding reliable swimming pool leak detection companies, the choice is simple. Give us a call today!
How quickly can a pool leak detection professional determine where a pool leak is?
Depending on the complexity of the issue, a professional should be able to diagnose and identify the leak in between one to four hours. To learn more about swimming pool leak detection, reach out to Duck Duck Leak Detection today.
Are there any secondary issues that can be caused by a pool leak?
Yes, a pool leak can cause a variety of secondary issues, such as erosion, settling, structural damage, pool equipment failure, and unbalanced water chemistry. To learn more about swimming pool leak detection, get in contact with our experts.
What are the most common pool leak locations?
The most common pool leak locations are the under-decking plumbing lines, the pool skimmer, the main drain, and the pool light. If you notice a pool leak and need swimming pool leak detection repair, don't hesitate to call us.
How much does a pool leak detection service typically cost?
The cost of a swimming pool leak detection service varies depending on the problem's complexity and the pool's size. Generally, most of our services start at around $300 and reach upwards of $1,500.
What is pool leak detection?
Pool leak detection involves evaluating a swimming pool for water loss and identifying the specific source of the leak to maintain a healthy swimming environment.
What are common signs that indicate a pool leak?
Signs include frequently adding water, wet spots around the pool, increased water bills, and higher usage of pool chemicals like chlorine or salt.
What typically causes pool leaks?
Common causes include aging pool plaster, damaged plumbing lines, structural cracks, or damage to skimmers, drains, lights, or return fittings.
Can I find and repair a pool leak myself?
While small leaks might be fixable, most leaks require professional diagnosis and repair by certified swimming pool leak detection companies.
What methods do professionals use for pool leak detection?
Professionals use pressure testing, hydrophone/sonar testing, and dye testing to accurately locate pool leaks.
How quickly can a professional detect a pool leak?
Depending on complexity, leak detection can take between one to four hours to diagnose and identify the leak source.
What secondary issues can pool leaks cause?
Leaks can lead to erosion, structural damage, settling, pool equipment failure, and imbalanced pool water chemistry.
Where are pool leaks most commonly found?
Common leak locations are under-deck plumbing lines, pool skimmers, main drains, and pool lights.
What payment options does Duck Duck Leak Detection accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What nearby businesses could customers visit around Duck Duck Leak Detection at 3129 Tamiami Trail, Port Charlotte?
Nearby businesses include Aztec Plumbing, Inc for plumbing needs, Purple Computers Inc for IT and computer repair, and VIPet Services for pet care, helping customers manage various errands in one area.
How can nearby automotive services help customers of Duck Duck Leak Detection?
Customers can access nearby automotive services like Charlotte County Ford, Don Gasgarth's Charlotte County Ford, and Quick Lane for car repairs or rentals while their pool leak is being addressed.
Are there medical facilities close to Duck Duck Leak Detection for emergencies or health needs?
Yes, nearby medical services include Charlotte Compassionate Care Center, Neurology Associates of Charlotte County, and ShorePoint Neurology for professional health and medical support.