Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Plant City, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Lowe's Home Improvement
2801 James L. Redman Parkway, Plant City, FL
33566, United States
Hours
Reviews
4.2
2,488 reviews
5 stars
1,428
4 stars
538
3 stars
216
2 stars
89
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report rude or unhelpful staff.
Product Availability
Customers frequently noted issues with product availability, particularly with common items and online orders.
Store Organization
The store is generally described as organized and clean, but some customers experienced difficulty finding items.
Staff Knowledge
While some employees are praised for their knowledge and assistance, others are criticized for lacking product knowledge.
Delivery Issues
Several reviews mention problems with delivery and installation services, leading to customer frustration.
- MMMike McLemoreDec 23, 20252.0Parts bins loaded with wrong parts. Inventory said they had 9 of the item I needed. There were none to be found. Sad excuse for a parts store.
- MBMonica BlymireDec 21, 20251.0Customer service is shit
- TSTracy SumnerDec 19, 20255.0Ok very organized
- TJTiffany JostDec 14, 20252.0Today while in the store I had a great experience with Calvin the sales specialist. However, when he checked out my purchase there was an issue with the system and it ended up charging my debit card instead of the My Lowes card. Before the transaction was completed, Calvin and I both looked at the computer to make sure the washer and dryer were being charged to the Lowes credit card. This resulted in my bank account being completely drained and unable to use my debit card to make any other purchases. Calvin called for a manager and that is when assistant manager Melissa came over to “help.” When Calvin and I tried to explain the issue she did not fully listen to the explanation and instead cut me off and told me it was my fault that my card was connected to my Lowe’s account. She told me I couldn’t get the money back for 2-5 business days and there was nothing she could do for me because she “wasn’t going to take money out of her own pocket to give me.” When I explained that I can’t even buy gas or food for my kids because this issue had completely drained my account of $1,200 she said “well if you don’t have the money to be making big purchases I guess you shouldn’t be buying them should you.” At that point I told her she was unprofessional and I wanted to speak to the other assistant manager because I was very upset. She continued yelling and belittling me even though I told her I was not going to continue the conversation with her. I ended up turning away from her and no longer speaking because I did not want to continue to disrupt the store. She continued talking and escalating the situation even though I was not responding. I again explained that the customer should not be the one trying to deescalate the situation and I did not want to continue speaking with her she refused to leave and continued being very rude to me. To the point I started crying. The other manager Omar came over and was very kind and helpful. He apologized profusely and fixed the situation the best he could. I still am not able to get my money until I can call my bank tomorrow, but I did appreciate how Omar and Calvin handled the situation. As far as Melissa, I can’t believe she is even an assistant manager talking to customers in such a way. The only reason I even gave 2 stars were for Omar and Calvin.
- PHPhillip HayesNov 28, 20255.0It was Lowe's, not much to say. The biggest draw back was all the seasonal items, makes it nearly impossible to get everything you need. A lot of regular items are not available due to space limitations due to seasonal items.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Plant City, FL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing items, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more at Lowe's in Plant City, FL.
Does Lowe's Home Improvement offer installation services?
Yes, Lowe's offers various installation services such as appliances, flooring, blinds and shades, cabinets, countertops, doors, garage doors, HVAC, roofing, and more.
What are the store hours for Lowe's Home Improvement in Plant City?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and some days the store may be closed.
Can I pick up my online order at the Lowe's Plant City store?
Yes, Lowe's offers in-store pickup for online orders. You will receive an email with pickup instructions when your order is ready.
Does Lowe's Home Improvement provide delivery services?
Yes, Lowe's offers delivery services for products purchased either online or in-store.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. For in-store returns, bring your proof of purchase to the customer service desk.
What payment options are accepted at Lowe's in Plant City?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby food options if I visit Lowe's in Plant City?
Yes, there are several nearby food options such as Esposito's "Espo" Pizza, Wendy's, Krystal, Charleys Cheesesteaks and Wings, Sonic Drive-In, and La Michoacana Ice Cream, perfect for grabbing a meal before or after shopping.
Is there a key and locksmith service near Lowe's in Plant City?
Yes, minuteKEY and Minute Key are nearby locksmith services that customers can visit for key and lock needs while shopping at Lowe's.
Are there convenient public services close to Lowe's in Plant City?
Nearby public services include Adecco Employment Services and PCS Plant City community services, which you can access conveniently in the same area as Lowe's.