Brand Certified
Lowe's Home Improvement
4.1(2625 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2801 James L. Redman Parkway, Plant City, FL
33566, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(813) 659-4040
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Plant-City/1592
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Plant City, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Lowe's Home Improvement
2801 James L. Redman Parkway, Plant City, FL
33566, United States
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
2,625 reviews
5 stars
1,513
4 stars
548
3 stars
226
2 stars
100
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, many customers report unprofessional behavior and a lack of assistance.
Product Availability
Customers frequently mention issues with stock levels and inventory accuracy, leading to frustration when items are unavailable.
Store Organization
The store is often described as clean and organized, but some customers note that seasonal items take up space, making it difficult to find regular stock.
Checkout Experience
Several reviews highlight problems with the checkout process, including issues with self-checkout and long wait times.
Employee Knowledge
While some employees are noted for their expertise, many customers feel that staff lack sufficient product knowledge and training.
- HLHeather Lee5 days ago5.0Vernon “Vern” is awesome! Unloaded th water softener for me and even took the cart back to the store during his off time. Thanks Vern!!!
- OSOllie StardustFeb 18, 20261.0Most unprofessional shopping experience I've ever had in any home improvement store. We were told all of their rental vehicles are unavailable because the tags are expired. Put in an order and it took a full week to get basic items bc they have nothing in stock. When picking up, we stood there for 10 minutes waiting for someone to bring our items to the pickup spot. The whole time, two associates were chatting away in plain sight 4 feet from us, completely ignoring us. Eventually, checkout associates saw how long we were waiting and shouted to the two chatting that we needed help. One shouted back without looking up that she was off the clock, and made no move to ensure someone was coming to help. You couldn't pay me to go back there.
- SSSputFeb 1, 20263.0No 2x10x8's, or 2x12x8's. Minimum length for 2x10 is 10' and minimum length for 2x12 is 12'. Also, gave me 1 gallon of paint instead of a quart. Common Nail selection is limited to half inch denominations; no 1 3/8". Employees are friendly and helpful, though.
- LVLiz ValentinJan 26, 20261.0Customer service is not good; no one knows anything and they ask you to check for yourself; today I asked an employee if he worked there and he rudely responded, “what do you need?” without answering my question and he had no motivation to help me… he said he didn’t know as if he shouldn’t know what the store has and has no responsibility to look it up - then at register there was an employee manning the self check out and said she’s not even on the clock. I go to Home Depot and an employee approaches me to ask how she can help me and she goes out of her way to assist…
- LBlinda bJan 17, 20261.0Lowe's is modeling themselves like Walmart...90 day return limit. It isn't like they sell apples or easily used consumables that will be evident you don't need. Good luck waiting on contractors or handyman showing up...if you think that, better plan on buying & returning EVERY TIME the handyman is a no show! Add in death of family member preceded by a few months between hospital & nursing home and I simply forgot about getting the work done after so many no-shows or incompetent (I wouldn't have wanted them doing electrical work...) I get that there needs to be a policy, but also needs to be a human side. One store told me to locate proof of purchase & then up to manager, so I did...was running errands in Plant City so I took 4 unopened boxes of switch covers and outlets there, was told no way even with proof, not even for store credit. Spent thousands of dollars there over last 18 months on major renovation...so sorry I was loyal to Lowe's! UPDATE: I called the number provided by Lowe's in their response. I was told by the "Care Specialist" that their policy is clearly written and she wasn't sure why I called. I replied that I was asked to call, but certainly appears a waste of my time if just going to be told what I was told...and make me feel pretty upset about it all over again! These are stock items, still in unopened packaging just the same as items currently on the shelf... don't see why store credit can't be an option.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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