Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Pinellas Park, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,915 reviews
5 stars
1,760
4 stars
590
3 stars
235
2 stars
106
1 star
224
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service experiences, including rude staff, long wait times for assistance, and unresolved issues with orders.
Delivery Problems
Customers reported significant delays and issues with delivery, including missing items and lack of communication regarding delivery status.
Helpful Staff
Some employees received praise for their helpfulness and knowledge, particularly in departments like appliances and gardening.
Product Availability
While many customers appreciated the variety of products available, there were complaints about items being out of stock or difficulties in locating products within the store.
Return Policy Concerns
Several customers expressed dissatisfaction with Lowe's return policy, citing it as overly strict and unaccommodating.
- JDJustin DeRienzo1 day ago1.0I stopped for a piece of plywood. Tried to get someone to cut it. The kid that was working in another department called someone to help me . I waited 20 minutes and then asked him again to call someone but no one showed. Finally went up to the pro desk and asked the man there but he was no help .He didn't want to even try to call someone. I asked him if there was any other lowes or home depots around he said " I have no idea , walked away and was on his phone. Tall guy black shirt and clear glasses. Asked him his name but he kept going. This is why I rarely shop at Lowes. There is never anyone around and when you find spmeone they can care less. It's always empty obviously and why I will always choose a Home Depot over Lowes. It feels like eventually soon Lowes will close their doors. Management needs to take note and walk the floor or train people that are supposed to be in customer service how to treat people. Definitely will never come back and will always tell people this story so they too won't shop there. Good job Lowes . Way to loose another customer to Home Depot.
- MGMadelynne Gomez1 day ago5.0We had a great experience with Jake who assisted us in purchasing a refrigerator. Our house had a fridge we determined was at least 15 years old and quit working over the weekend. Jake provided excellent customer service and walked us through the delivery process.
- SCSteven CrandallDec 22, 20251.0How difficult is it to get cement and lumber delivered ? was suppose to deliver a week ago got a call day of “truck loaded wrong will get Fri” multiple calls and messages to them and in store visit. Bottom line now will get next Monday ( 2 weeks late) maybe again this is just lumber and cement if I had a pick up truck I would have it . Follow up it is two weeks later and still no wheel barrel cedar boards or 2x6 2 more hours of my life wasted to try to resolve this . Ps no wheel barrel to move the 23 bags of cement delivered.
- CMChaleeta MullinsDec 20, 20251.0Elena and Sylvia need customer service training. We went into store to pick up one peice of metal roofing, we could clearly see the item we needed on the top shelf. We were told we had to wait 45mins for another person to get the item down. We had other shopping so we said okay and went about the store collecting our other needed items. An hour later we go back to the area and was told it would be another 45mins. We decided to order it via curb side pick up since it available online. Since it was later in the evening on Dec. 19th we waited until Saturday Dec. 20th to place our order online. We did so at 10am. At 1130am we received and auto message/call stating our order was ready. We go to store and were told by Elena our order WAS NOT ready and that they have a 3 hour window ((extremely rude)). We said okay and went about our day, at 3pm we figured we would call te store to see if our order was ready since it was well after their 3 hour fill order window and since we did not hear anything since. We were instructed that our order was indeed ready this time and to call the store to let them know what pickup order spot we were in..etc. once at store in our spot we were then told we had to come inside to sign an iPad...not sure why since it was a curb side order but again we did as we were instructed. Once inside we had the unfortunate experience dealing with Sylvia who clearly was having a bad day or someone pissed in her coffee, she told us our order WAS NOT READY and they might could fill it in 45 mins. My husband rolled his eyes and we then asked to speak to a manger. We were told there was no mangers!!!!!! Elena then stepped in who ((again was extremely rude and condescending)) saying we would need to grow some patience!! We then walked to the area and asked a lady who was operating the forklift, she called some help and had our item down in 10 mins!!!!! We will never shop at Lowes ever again!! Last 4 of our order # 6968
- SHS HKDec 15, 20255.0Hands down to JAKE.S in appliance Dept he was in the middle of his inventory when I needed help is plumbing dept I couldn’t find as associate to help me so I walked down and he was the first person I saw. He took time out to stop what he was doing to help me find a part I needed. He has such great positive customer service and I truly appreciate him assisting me. To the management team and LOWES you need more associates to be more like him. Even though it wasn’t his department he still took his time and walked be back down. This is the reason why I perfer Lowe’s over another place. People like him makes the trip worth it. JAKE.S I hope this review/comment gets to you because I genuinely truly appreciate you VERY much.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pinellas Park, FL?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor & gardening equipment, bathroom storage, and more.
What services does Lowe's provide at the Pinellas Park location?
They offer services such as appliances installation, flooring installation, deck installation, cabinetry, blinds and shades installation, generator installation, and many more home improvement installation services.
What are the store hours for Lowe's Home Improvement in Pinellas Park?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 8:00 PM, with adjusted holiday hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Pinellas Park location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent when your order status changes.
What payment options are accepted at Lowe's?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby places of interest near Lowe's Pinellas Park store?
Yes, nearby places include Minute Key locksmith services, Pet Supplies Plus, VIP Petcare Wellness Center, Lake Seminole Park, and Zaxby's restaurant.
How can nearby Minute Key services complement my visit to Lowe's?
Minute Key locksmith services close to Lowe's can assist customers with key and lock needs, making it convenient to handle home security tasks alongside home improvement shopping.
What recreational spots are near Lowe's for a relaxing break during shopping?
Lake Seminole Park is nearby, offering a pleasant outdoor space where customers can unwind before or after shopping at Lowe's.
Are there dining options close to Lowe's in Pinellas Park?
Yes, Zaxby's and Teriyaki Madness are nearby restaurants offering fast and Asian fusion food options respectively, perfect for a meal during your visit to Lowe's.