Business Details
About
Storage FacilitySelf-Storage Facility
Are you moving, organizing, or expanding your business? When you need help getting through any life transition, SpareBox Storage in Pensacola is here to make your storage life a bit more manageable. Rely on our security features to give you the confidence you need to leave your belongings behind. Our video surveillance system, coded gate access, and perimeter fence are all part of our goal to keep each tenant's items safe and sound. Give us a call or stop by our location to start renting today!
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomNot available
- Wheelchair accessible seatingNot available
Location
Hours
Reviews
4.6
76 reviews
5 stars
64
4 stars
3
3 stars
3
2 stars1
1 star
5
- DBDawn BoyerJan 2, 20261.0Beware!! This storage is disgusting! I had some personal items in a unit for just a short time due to a hole in the sealing. I stopped by to get some things out in the rain and it was pouring rain inside the unit. After further inspection, I see tape in multiple areas on the sealing as well as what appears to be mold. I immediately called to get another unit. They told me I had 2 hours to get my stuff out and into another unit. IN THE RAIN! I asked to speak to a manager. The customer service rep said he would have someone call me but nobody ever did. It's been weeks and nobody contacted me. I moved my belongs out and will never use this company again.
- SMStephanie MullSep 6, 20255.0Shamoya was polite and professional, very thorough with explaining everything highly recommend!
- SMStephanie Mull-CurtisSep 6, 20255.0Shamoya was polite and professional! Highly recommended!
- JBJamie BynumAug 30, 20254.0Extremely easy to rent online, got the code and the unit number and had zero issues getting in or out. They even have a circle lock vending machine in the office (which was extremely handy as it had completely slipped my mind). Four stars because there was a dead roach and a big piece of broken glass in our hallway, a couple of the lights are about to go out in our hallway, and there's a lip at the doorway (with a handtruck or dollies isn't impossible but is a huge nuissance when moving fragiles or heavies). Overall though I would recommend.
- JHJames HunterJul 31, 20255.0Nash has been super helpful!! Answered all our questions very quickly and effectively!
Frequently Asked Questions About SpareBox Storage
How do I rent a unit?
We offer three simple ways to rent a unit:
On our website: You may filter through our locations to browse available units. You may also create your reservation and process your move in, all conveniently online!
On location: All our locations (excluding SpareBox 0016 and SpareBox 0019) have a 24-hour on-site rental center with an easy-to-use kiosk. The kiosk will present all unit availability for the facility, and you easily create your reservation or move right in!
With customer service: If you need assistance, please call (833) 777-7273 and one of our customer service team members will be happy to assist you in finding the right unit.
How do I set up my online account?
From the home page, click the red Register button in the upper right-hand corner:
Select your state.
Select your facility location.
Enter your last name and unit number, exactly as they appear on your invoice or receipts. Note: Be sure to include any prefixed 0’s, or if you are in an accessible unit, be sure to include “ADA” after your unit number.
After entering your last name and unit number, you will be prompted to set a password and a security question for your account.
How do I make a payment?
SpareBox offers four ways to make a payment and set your account up for autopay:
On our website:
-Log into your account
-Select Units and Payments
-Select View Information
-Select Pay Now
-You will then be prompted to “Enable Automatic Monthly Payments?”
-By selecting Yes, SpareBox will enroll you into auto payments that will automatically process each month on your due date.
-By selecting No, SpareBox will process your payment as a one-time only payment.
-After you accept or decline autopay, you will be prompted to make a payment.
At the facility:
-Our on-site rental centers offer 24-hour accessible kiosks where you may make a credit/debit card payment, as well as sign up for autopay.
Over the phone:
-Call (833) 777-7273, option 2, to speak with our customer service team.
Mail a check or money order:
-If you would like to pay by check or money order, please send your check with your SpareBox location and unit number in the memo line to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
How do I set up auto pay?
You may set up autopay any time you make a payment by phone, website, or kiosk.
Can I pay with cash?
No, we do not accept cash payments. We encourage customers that normally prefer cash to purchase prepaid debit cards, which are available at most grocery stores, pharmacies, and convenience stores.
Why do I need to have insurance coverage for my unit?
Many tenants ask why we require tenant insurance or a protection plan. In our decades of self-storage experience, we have witnessed too many instances of tenants losing their valuables without recourse. Events like fires, natural disasters, and burglary, while rare, can leave a tenant with nothing when there is no insurance or protection plan in place.
Where do I send my proof of homeowners or renters insurance?
You may send a copy of your insurance declaration page to customer@spareboxstorage.com, or mail a copy to: SpareBox Storage, P.O. Box 1020, Denver, CO 80201.
What does contactless mean?
SpareBox is a contactless operation, meaning there is no on-site property manager. This is to increase the safety of our customers and our team members. We highly encourage you to utilize our website or our on-site kiosk for rentals, payments, and to manage your SpareBox account.
If you need assistance with a lock cut or a maintenance request, please call (833) 777-7273 and we will gladly make an appointment with a property manager.
What is the vacate policy?
SpareBox makes moving out simple! No written requirements or 30-day notice demands—just make sure your unit is empty, clean, and ready for the next customer. To inform us of your move-out, simply move-out online, call and let us know, or email us as customer@spareboxstorage.com.
How do I move out?
Once you are ready to move out, you can process the move-out through your online account, kiosk, or by phone. All SpareBox leases are month-to-month.
Note: If you move out at the beginning or middle of your billing cycle, you will not be refunded prorated rent. For that reason, we encourage move-outs to take place at the end of your billing cycle.
After scheduling your move out, be sure you remove all of your belongings and make sure your unit is clean and ready for the next customer.
It may take a few days for our property manager to verify your move-out, so disregard any automated notices you may receive shortly after you vacate.
What do I need to store my vehicle?
If you are storing a vehicle, motorcycle, boat, RV or trailer, you will need to provide us with proof of insurance and proof of ownership.
To send proof of insurance and ownership, please send a copy of your insurance declaration page, driver’s license, and registration to customer@spareboxstorage.com.
Is my rate guaranteed for the lifetime of my rental with SpareBox?
Your rate is not guaranteed for the lifetime of your rental. Periodically, we find it necessary to make adjustments to rates based on several factors including property improvements and to keep up with the rising cost of doing business. We send notifications 30 days before any rates change. You would have received this notice in the mail or by email.
What does climate-controlled mean?
Climate-controlled units are great for curbing extreme temperatures in the hot summer months and the cold winter months. These units have a typical range between 55º and 85º F. While not air conditioned the way your living room might be, these units will ensure your stored belongings won't be exposed to freezing or extreme heat.
Can I drop off my mobile storage unit at the facility? (PODs, Pack-Rat, U-Haul)
We do not offer or allow services like mobile storage, and we do not allow mobile storage to be dropped off on the premises of our facilities.
What are the operating hours of SpareBox Storage in Pensacola?
SpareBox Storage in Pensacola is open daily from 5:00 AM to 10:00 PM.
How can I rent a storage unit at SpareBox Storage?
You can rent a unit online through the SpareBox website, at the on-site 24-hour rental kiosks, or by calling customer service at (833) 777-7273 for assistance.
What payment methods does SpareBox Storage accept?
SpareBox Storage accepts American Express, Discover, MasterCard, Visa, and checks as payment methods. Cash payments are not accepted.
Can I set up automatic payments for my storage unit?
Yes, you can set up autopay anytime you make a payment via phone, website, or on-site kiosk.
What security features does SpareBox Storage offer to protect my belongings?
SpareBox Storage provides video surveillance, coded gate access, and a perimeter fence to help keep your items safe and secure.
Is tenant insurance required at SpareBox Storage?
Yes, tenant insurance or a protection plan is required to protect your belongings against rare events such as fires, natural disasters, or burglary.
Does SpareBox Storage offer climate-controlled units?
Yes, climate-controlled units are available to maintain temperatures between 55º and 85º F, protecting your items from extreme heat or cold.
What nearby truck rental services are available for moving?
U-Haul Neighborhood Dealer is nearby, offering truck rentals that can help you move your belongings conveniently to or from SpareBox Storage.
Are there nearby places to grab a bite after visiting SpareBox Storage?
Yes, the Moonshine Saloon, an American restaurant and bar, is close by for dining before or after your storage visit.
What supermarkets are near SpareBox Storage for convenient shopping?
Publix Super Market at Blue Angel Plaza is nearby, making it easy to shop for groceries while taking care of your storage needs.