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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Pembroke Pines, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
130 North University Drive, Pembroke Pines, FL
33024, United States
Hours
Reviews
3.9
2,659 reviews
5 stars
1,404
4 stars
510
3 stars
222
2 stars
109
1 star
414
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and long wait times for assistance.
Product Availability
Several reviews mentioned issues with product availability, including items being out of stock or orders being incomplete.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism.
Store Management
There were complaints about management's lack of responsiveness and poor leadership, contributing to a negative shopping experience.
Delivery Issues
Numerous customers expressed frustration with delivery problems, including lost orders and poor communication regarding delivery status.
- AAArianna4 days ago1.0If I could give this store negative stars or 0 I would… How do I begin: the older lady with the tattoos in the lumber department was super impatient and rude. Almost all of the employees lack decent customer service skills. The drinks in the lumber department were past their dates as well.
- SMSteve Morowski4 days ago5.0I always shop at this Lowes location and I will always go back because they have everything I need Period! 67
- JDJames Dixon5 days ago5.0I like to thank the following employees who all have out of the norm to assist me in my project of remodeling my bathrooms. Otto Johnathan Andy Bert. Thank you guys for that you do for your customers. The company should be extremely proud 👏🏿 of you professionalism and unselfish to assist.
- NFNicholas FernandezDec 20, 20251.0DO NOT TAKE YOUR CHILD TO THE KIDS WORKSHOP HERE!! I’m not one to write many reviews but this experience deserves one as I feel like opinions and reviews change nothing in these big box stores but at least I can caution other parents. We always enroll our child one month in advance for the Lowe’s kids workshop. We arrived 20 minutes ahead of our scheduled time at 12PM but figured to ask if we can start early. To our surprise when we went up to the employee, there were no more kits to build. Tells me either they were just giving them out first come first serve or poor planning in not having enough. My guess is the latter as they didn’t have someone checking as other Lowe’s do. Regardless, this falls on management by poor training or preparation. As we were leaving, other kids with aprons and reservations were turned away. As a warning to parents, no matter if you reserve your spot one month out, you’re not guaranteed a kit and the employees could care less.
- RRRobertoDec 9, 20251.0I normally don’t write reviews, but this store pushed me to it. I went in needing help with a simple issue — an order that was wrong and missing items. I asked for a manager because the associate couldn’t fix it. The manager finally came over after I waited almost 20 minutes, and I swear he looked like I interrupted him from doing absolutely nothing. I explained the situation clearly, showed him the receipt, showed him the order confirmation, everything. He barely even looked at it. He just shrugged, told me “there’s nothing I can do,” and tried to walk away before I was even done talking. No apology. No effort. No solution. NOTHING. I’ve worked retail before, so I know when someone genuinely can’t fix something — but this dude didn’t even TRY. He didn’t check the system. He didn’t radio anyone. He didn’t look in the back. He didn’t call another department. He literally stood there acting annoyed that a customer needed help in a store he’s supposed to be running. Other employees even looked uncomfortable, like they knew he wasn’t doing his job. In the end, the issue that should’ve taken 5 minutes turned into an hour of walking in circles because the manager refused to handle it. And the messed-up part? Another employee finally helped me — doing EXACTLY what the manager said “couldn’t be done.” If this is the leadership here, no wonder the store is falling apart. I’ll just be going to Home Depot from now on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pembroke Pines, FL?
You can find a wide range of products including appliances, paint, tools, flooring, outdoor furniture, gardening equipment, plumbing supplies, and more for home improvement and construction needs.
What services does Lowe's Home Improvement offer?
Lowe's offers services such as appliance installation, flooring installation, door installation, and more to support your home improvement projects.
What are the store hours for Lowe's Home Improvement in Pembroke Pines?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's Home Improvement offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account; email updates are also sent when status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Where is Lowe's Home Improvement located in Pembroke Pines?
Lowe's is located at 130 North University Drive, Pembroke Pines, FL 33024.
Are there any nearby places where I can shop or eat before or after visiting Lowe's?
Yes, nearby you can visit Crossroads Square for grocery and shopping, Barnes & Noble for books and coffee, and Islands In The Pines for Caribbean dining.
Is there a nearby place to get propane or grilling supplies near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, which is convenient for customers planning grilling or outdoor cooking projects.
Where can I find locksmith services near Lowe's Home Improvement?
Minute Key and minuteKEY, both key and locksmith services, are located close to Lowe’s for your key replacement or lock needs.