Extra Space Storage

4.9
422 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 400 NW 172nd Ave in Pembroke Pines, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, golf carts available, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
400 NW 172nd Ave, Pembroke Pines, FL
33029, United States

Hours

Reviews

4.9
422 reviews
5 stars
410
4 stars
5
3 stars
1
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1
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the exceptional service provided by staff, particularly highlighting Kevin, Edison, and Jessica for their helpfulness and professionalism.

Cleanliness

The facility is frequently described as clean, well-kept, and secure, contributing to a positive customer experience.

Professionalism

Staff members are noted for their professionalism and attentiveness, making the rental process smooth and stress-free.

Mixed Experiences

While most feedback is positive, there are a few complaints regarding cancellation policies and communication issues.
  • JS
    John Sanchez
    3 days ago
    5.0
    Kevin was great, very helpful and informative 100%☆☆☆☆☆
  • SB
    Sira Bird
    Dec 26, 2025
    5.0
    Kevin, is very pleasant and easy to speak with. He answers all questions even when asked more than once. If you need help deciding on a storage, go see Kevin at Pines and 172.
  • KN
    krishna Mc Neishie
    Dec 26, 2025
    5.0
    Kevin provided a great service, was able to help us understand our needs and felt like a friend when recommended what was best for our needs. Ask for him when you come here on pines and 172nd and you’ll find what you’re looking for. All honesty, no bs
  • MR
    Malik rolle
    Dec 20, 2025
    5.0
    I had a great experience at Extra Space Storage thanks to Kevin. He was incredibly helpful, professional, and patient throughout the entire process. Kevin took the time to answer all my questions, explained my options clearly, and made everything smooth and stress-free. It’s rare to get customer service this genuine, and he really went above and beyond to help me out. If you’re looking for excellent service, Kevin is definitely the person to see!
  • MR
    mel re
    Dec 18, 2025
    5.0
    I Rental the space for some stuff the service and attention for the employed Kevin the are amazing in the first moment he offer me the best deal and the best space .

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.