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Lowe's Home Improvement

4.0
(2117 reviews)

Business Details

300 East 23rd Street, Panama City, FL
32405, United States
(850) 913-1600
https://www.lowes.com/store/FL-Panama-City/0448

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Panama City, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
300 East 23rd Street, Panama City, FL
32405, United States

Hours

Reviews

4.0
2,117 reviews
5 stars
1,137
4 stars
448
3 stars
192
2 stars
105
1 star
235

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unprofessional.

Product Availability

Customers generally found that the store had a wide variety of products available, although some experienced issues with online ordering and inventory discrepancies.

Store Environment

The store is often described as clean and well-organized, but some customers noted a lack of staff availability to assist.

Delivery Issues

Several reviews highlighted problems with delivery services, including scheduling issues and poor communication.
  • RB
    Rain Breather
    3 days ago
    5.0
    Quentin up at the checkout was extremely efficient at his job answered questions quickly and knew exactly where to direct us and being a door dasher this is extremely helpful and looks better on my record thanks Quentin😁
  • GN
    Ginatonic novels
    Feb 20, 2026
    4.0
    I came in after calling 3 different times with no answer just looking for nuts. I spent atleast 30 minutes looking for the nuts I needed. Finally I approached an employee and he was able to lighten my mood and help me find the nuts I needed. Quitin was nice light hearted,compassionate and fast to finding what I needed. (I may be spelling his name wrong I do apologize.)
  • JL
    Jennifer Leigh
    Feb 19, 2026
    1.0
    Nothing good ever comes from shopping at this store. Occasionally we shop there when Home Depot doesn’t have the right item we need for a job or home project. Today we went in to do some returns from a plumbing project, we bought extra parts we didn’t end up using or even opening. Mostly and easy return (we used our Lowe’s card so we don’t bring a receipt, one item didn’t come up so she had to scan my ID.) but Lupe at the front desk either had something against us returning unopened items or against us a customers. She was rude from the start and to the very end of our transaction. Rude about us not having a receipt, or that she had to do an extra step. During our transaction, I had brought our returns in a Walmart bag and in the middle of scanning our return she balled it up, handed it to me, and told me to go throw it away. Who does that? IMO SHE SHOULD NOT BE WORKING IN CUSTOMER SERVICE.
  • LS
    Lisa Santa
    Feb 16, 2026
    2.0
    Went looking for the wooden roses bouquet.... every employee contacted treated me like I a was crazy
  • CT
    Craig Taylor
    Jan 25, 2026
    1.0
    Went to Lowe's today for paint. I walked over to the girl 3 different times that was putting green tape on the floor near the spray cans. She looked at me multiple times but said nothing, never got up, and never showed any interest in helping the people in that department. When the help button was pushed, she got up with a look of Irritation on her face. She was not nice or professional. She definitely didn't seem like she wanted to help anyone or even be there. I wish I got her name but I never got a chance to see her name tag. Lowe's has completely lost all Customer service and respect for others.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.

Brand Certified Facts from Lowe's Home Improvement

Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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