Lowe’s in Panama City, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being rude or unresponsive.
Product Availability
Customers generally find that the store has a good selection of products, but there are instances of items being out of stock or miscommunication about availability.
Checkout Experience
Many customers express frustration with the self-checkout process and long wait times at registers, indicating a need for improved efficiency.
Staff Knowledge
While some employees are noted for their expertise and assistance, others lack product knowledge, leading to customer dissatisfaction.
AL
Ande Lake
2 days ago
5.0
Lots of choices. Lots of people to help
RH
Rob Hafey
2 days ago
5.0
Steve and Cory in the outdoor lumber area were fantastic. They went way out of their way to help my wife and I load and secure some lumber into the back of my truck. We wouldn't have been able to do this without their help and expertise.
MM
Mary Martin
Jan 1, 2026
5.0
I love Lowe's I've always had a pleasant experience
DM
D Mac
Dec 31, 2025
5.0
The employee that cut and key for me was helpful.
GA
Gary Audet
Dec 23, 2025
5.0
Dalia was working the check out at the Pro Desk and helped me figure out my Biometrics finger control on my credit card 💳 in Goggle Wallet, thanks to her I was able to get the supplies I need to move the stairs on a project on Cape San Blass. Where the pool company i work with from time to time is installing a pool and 🔥 tub. Hey Manager give her a raise and employee of the month 😉. Lowe's gets five Cigars from the Traveling Cigar Man.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Panama City offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Panama City?
Lowe's is open Monday to Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, so please check in advance.
Does Lowe's offer pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payments.
Are installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, flooring, cabinetry, HVAC, windows, and more to help with your home improvement projects.
What is the address and contact number for Lowe's Home Improvement in Panama City?
The store is located at 300 East 23rd Street, Panama City, FL 32405. The main phone number is +1 850-913-1600.
What nearby places can I visit when shopping at Lowe's in Panama City?
Nearby places include Blue Rhino Propane Exchange for propane needs, Happy Nails for beauty services, and Minute Key locksmith services. This makes it convenient to handle various errands in one trip.
Are there dining options close to Lowe's Home Improvement in Panama City?
Yes, nearby dining options include Nothing Bundt Cakes bakery, Blaze Pizza, Chipotle Mexican Grill, and Tokyo Steakhouse & Sushi Bar, perfect for grabbing a meal before or after shopping.
Can I find fitness and health services near Lowe's in Panama City?
Yes, Club Pilates is a nearby pilates studio for fitness enthusiasts, and The Vitamin Shoppe offers health supplements. These locations complement your visit to Lowe's for overall well-being.