Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Palm Beach Gardens, FL Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Palm Beach Gardens area
Feedback on customer service is mixed; while some staff members received praise for their helpfulness and knowledge, others were reported as rude or unhelpful.
Product Availability
Customers expressed disappointment with low inventory levels and the unavailability of common items, despite the store's reputation for having a wide selection.
Store Experience
Many customers enjoyed the store's organization and cleanliness, describing it as a fun place to shop with a great atmosphere.
Pricing
Several reviews noted that the store's prices are on the higher side, with some customers suggesting that similar items can be found cheaper at other retailers.
SS
Sarah S
Dec 29, 2025
1.0
Just left the store and was flabbergasted at the rudeness of a woman who, according to herself, builds closets - if that is the case, why is she at the cashier interrupting customers who wish to make a return and being rude and completely unhelpful? Cashier Kai was helping me do a return when she rudely interrupted and said most of the items weren’t “sellable” - that’s not my problem. Container Store sold my brother a custom closet that cost thousands of dollars and sent him useless parts that not only didn’t fit his closet but also that came extra. He called and spoke to customer service who told him to bring it to the store for a refund. I brought the parts to the store for that purpose when this woman rudely interrupted the cashier who was actually helping me to say that the parts were not sellable and that they do fit his closet. Well, how do you know that if you haven’t even seen his closet project? You don’t even know what’s going on and what customer service told him. Kept arguing with me back and forth, completely out of line. I’ve never seen a more disgusting and disrespectful behavior. I guess it’s okay to sell people thousands of dollars for a CUSTOM closet that comes with extra, useless parts and others that don’t fit, and that they can’t return afterwards. Both my brother and I are never coming back or using the Container Store ever again.
SD
Stephanie Dowling
Dec 20, 2025
5.0
Sending a shout out to Branda for helping me today. This store location had the only inventory left of a clearance item I needed. Since I'm not local to the area and store pickup was the only option listed for the item, Branda went out of the way to Fedex it to me. Appreciate the great customer service!
LV
Larry Vandewalle
Nov 28, 2025
2.0
I went in looking for deli containers - and rather common type of container, and they don't carry them.
Friendly staff, clean well organized store, but they didn't have the containers that I was looking for.
MR
Marina Radlinski
Aug 2, 2025
5.0
As the owner of Palm Beach Organized, a luxury home organizing and moving concierge company, The Container Store in Palm Beach Gardens truly feels like my second home. Their selection is unmatched—beautiful, functional, and high-quality products that elevate every project we work on. The customer service is always top-notch, and the staff is helpful, knowledgeable, and genuinely enthusiastic. I’m constantly inspired every time I walk through the store and always look forward to shopping there. An absolute go-to for anyone who loves organization done right!
Frequently Asked Questions About The Container Store
What are the fulfillment options at your stores?
We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.
Do you offer special financing?
Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.
Can you come to my home to design my space?
Yes, our In-Home Designers will come to your home for free and explore how to unlock the potential of your space. They will develop a written proposal that includes our time and cost for products to transform your space.
I don't have a store near me, can I still get a free design?
Yes, you can still take advantage of our free design service even if you are not close to a store by making a Virtual Design appointment. Your Design Specialist will work with you over your phone, tablet or computer.
Can you help me organize my space?
Yes, our In-Home Organizers will come to your home to organize any space. They will develop a written proposal that includes our time and cost for products to transform your space. Once the plan is agreed upon, they will organize, label, drop off donations and complete any returns needed.
Can you help me select the right products and organizers for my existing custom space?
Of course. Any of our Store Specialists would be happy to help you select the right products for your space. Or, choose to make an appointment with one of our In-Home Designers.
Do you have different styles and types of custom spaces to choose from?
Yes! We offer a wide variety of exclusive custom spaces from the unmatched strength of solid steel to the luxury of built-in wood to fit any room, style and budget. Explore all your options here.
What fulfillment options are available at The Container Store in Palm Beach Gardens?
The store offers free in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Does The Container Store offer financing options?
Yes, special financing is available with The Container Store Credit Card, which you can apply for online at containerstore.com/credit-card.
Can The Container Store provide in-home design consultations?
Yes, their In-Home Designers will visit your home for free, assess your space, and provide a written proposal including time and product costs to transform your space.
If I don’t live near a store, can I still get a free design consultation?
Yes, you can schedule a Virtual Design appointment with a Design Specialist who will work with you remotely via phone, tablet, or computer.
Does The Container Store offer professional home organization services?
Yes, In-Home Organizers come to your home to organize any space, provide a written proposal, handle donations, and complete returns as needed.
What types of custom closet and shelving styles does The Container Store provide?
They offer a wide variety including solid steel and built-in wood custom spaces to fit any room, style, or budget.
What are the store hours for The Container Store in Palm Beach Gardens?
The store is open Monday through Saturday from 10 AM to 7 PM, and Sunday from 11 AM to 6 PM, with some variations on holidays.
Which payment methods does The Container Store accept?
They accept American Express, Visa, MasterCard, Discover, and cash.
What stores and services are located near The Container Store in Palm Beach Gardens?
Nearby you can find Total Wine & More for wine and gifts, Best Buy for electronics, Publix for groceries, and Legacy Place shopping center for various shopping needs.
Are there dining options close to The Container Store in Palm Beach Gardens?
Yes, nearby restaurants include The Capital Grille, TGI Fridays, and It's Just Wings, providing seafood, steakhouse, and casual dining experiences respectively.
What fitness and wellness facilities are near The Container Store?
EōS Fitness gym and Gardens Dermatology & Cosmetic Surgery Center are nearby for fitness and dermatology needs.