The Container Store

4.4
243 reviews

About

Home Goods StoreCloset RemodelerOffice Supply StoreShelving StoreHome FurnitureKitchen Accessories
Shop at your Palm Beach Gardens, FL Container Store for storage & organization solutions in your living spaces at home. Design Custom Closets & Shelving Solutions in your Palm Beach Gardens area

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

The Container Store
11201 Legacy Ave, Palm Beach Gardens, FL
33410, United States

Hours

Reviews

4.4
234 reviews
5 stars
155
4 stars
42
3 stars
16
2 stars
8
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their helpfulness and knowledge, others were reported as rude or unhelpful.

Product Availability

Customers expressed disappointment with low inventory levels and the unavailability of common items, despite the store's reputation for having a wide selection.

Store Experience

Many customers enjoyed the store's organization and cleanliness, describing it as a fun place to shop with a great atmosphere.

Pricing

Several reviews noted that the store's prices are on the higher side, with some customers suggesting that similar items can be found cheaper at other retailers.
  • SS
    Sarah S
    Dec 29, 2025
    1.0
    Just left the store and was flabbergasted at the rudeness of a woman who, according to herself, builds closets - if that is the case, why is she at the cashier interrupting customers who wish to make a return and being rude and completely unhelpful? Cashier Kai was helping me do a return when she rudely interrupted and said most of the items weren’t “sellable” - that’s not my problem. Container Store sold my brother a custom closet that cost thousands of dollars and sent him useless parts that not only didn’t fit his closet but also that came extra. He called and spoke to customer service who told him to bring it to the store for a refund. I brought the parts to the store for that purpose when this woman rudely interrupted the cashier who was actually helping me to say that the parts were not sellable and that they do fit his closet. Well, how do you know that if you haven’t even seen his closet project? You don’t even know what’s going on and what customer service told him. Kept arguing with me back and forth, completely out of line. I’ve never seen a more disgusting and disrespectful behavior. I guess it’s okay to sell people thousands of dollars for a CUSTOM closet that comes with extra, useless parts and others that don’t fit, and that they can’t return afterwards. Both my brother and I are never coming back or using the Container Store ever again.
  • SD
    Stephanie Dowling
    Dec 20, 2025
    5.0
    Sending a shout out to Branda for helping me today. This store location had the only inventory left of a clearance item I needed. Since I'm not local to the area and store pickup was the only option listed for the item, Branda went out of the way to Fedex it to me. Appreciate the great customer service!
  • LV
    Larry Vandewalle
    Nov 28, 2025
    2.0
    I went in looking for deli containers - and rather common type of container, and they don't carry them. Friendly staff, clean well organized store, but they didn't have the containers that I was looking for.
  • MR
    Marina Radlinski
    Aug 2, 2025
    5.0
    As the owner of Palm Beach Organized, a luxury home organizing and moving concierge company, The Container Store in Palm Beach Gardens truly feels like my second home. Their selection is unmatched—beautiful, functional, and high-quality products that elevate every project we work on. The customer service is always top-notch, and the staff is helpful, knowledgeable, and genuinely enthusiastic. I’m constantly inspired every time I walk through the store and always look forward to shopping there. An absolute go-to for anyone who loves organization done right!

Frequently Asked Questions About The Container Store

What are the fulfillment options at your stores?

We offer free store pickup at all our locations. Simply order online and select store pickup at checkout.

Do you offer special financing?

Yes, we offer special financing with The Container Store Credit Card. You can apply online at containerstore.com/credit-card.