Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a large selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.
Brittney has been wonderful, excellent customer service 👏 great performance and personality
GG
Glenda Gonzalez-Gomez
Mar 17, 2026
5.0
Great service! Always clean. Staff is very helpful and respectfull. I would recommend.
JR
Justice Rodriguez
Mar 13, 2026
1.0
I had a very frustrating experience at Extra Space Storage today. When I arrived to move boxes into my unit, there were no carts available to help transport items. I had to walk all the way to the other entrance of the building just to find one single cart. The parking lot was empty, so there was absolutely no reason for carts to be unavailable.
On top of that, once we got inside, the lights were not turning on in several aisles, which made it difficult to even see where we were going. To make matters worse, the building was extremely hot. We specifically pay for a temperature controlled unit, so the fact that it felt hot inside defeats the whole purpose of paying extra for that feature.
Overall, this experience was very disappointing. Basic things like available carts, working lights, and proper temperature control should be standard. If these issues continue, it really makes you question whether the facility is being properly managed.
AG
Ale G
Mar 11, 2026
5.0
I’ve been utilizing Extra Storage on Lakeunderhill for about 2 years and I’ll remain renting space thanks to their store manager Brittany. She was helpful, knowledgeable, had a good attitude and provided great customer service.
LD
Lisa Dabreau
Feb 12, 2026
5.0
Brittany is Awesome! She truly demonstrates customer service. Brittany showed compassion for a current medical condition and honored a discounted rate for an extension of service. We are truly great-full!
Regards
Farook
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Orlando residents near Azalea Park, Alafaya, Union Park, Vista East, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Lake Underhill Rd and Cypress Hammocks Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours for Extra Space Storage?
The gate hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
During which hours is the Extra Space Storage office open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and on Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their website reservation link provided, making it easy and convenient to secure your space.
Does Extra Space Storage offer climate-controlled storage units?
Yes, they offer climate-controlled storage units for temperature-sensitive items, as well as standard storage units without climate control.
What types of payment methods does Extra Space Storage accept?
They accept various payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a range of moving and packing supplies, including boxes, available both online and at their facility.
What nearby places can help families visiting Extra Space Storage with childcare needs?
Nearby preschools such as Amazing Explorers Waterford Lakes and Ladybird Academy can assist families needing childcare services while handling storage needs.
Which healthcare providers are near Extra Space Storage in Orlando?
Nearby healthcare providers include Comprehensive Neurology Clinic, Legacy Medical Center, Acupuncture of East Orlando, and several veterinary and wellness services.
What nearby community services are available around Extra Space Storage?
Community services near Extra Space Storage include VAREP Central Florida Chapter and Light of Life, Inc., which provide non-profit and social services in the area.
How can customers benefit from the nearby real estate and legal services around Extra Space Storage?
Nearby real estate agents like Nelson Mercado, FLORIDA REALTY TEAM OF CENTRAL, and legal services such as Darylaine Hernandez LLC offer support for customers managing property or legal needs along with their storage solutions.
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