Brand Certified
Lowe's Home Improvement
4.2(1972 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
12276 Andric Lane, Orlando, FL
32827, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(407) 204-7902
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Orlando/3350
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Orlando, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.2
1,972 reviews
5 stars
1,227
4 stars
347
3 stars
123
2 stars
60
1 star
215
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others were described as rude or dismissive.
Staff Availability
Customers frequently reported long wait times for assistance, with many employees seen walking by without offering help.
Product Quality
Concerns were raised about the quality of certain products, particularly plants and lumber, with some customers expressing disappointment.
Management Issues
Several reviews indicated problems with management, including poor handling of customer complaints and lack of accountability.
Positive Experiences
Despite the negative feedback, many customers highlighted positive interactions with specific staff members who provided excellent service.
- AMA MATHEW1 day ago1.0Got sent here by another store to exchange an appliance. Apparently every store is an independent franchise. They refused to assist me. Dear corporate train your employees to follow ONE damn policy. Simply take care of your customers. Your customers are tired and exhausted going from store to store. You barely have traffic in your stores. Take care of your clients or you will go broke and your store will be the next Halloween Headquarters. You lost a long devoted client.
- LPluis miguel martins peña2 days ago5.0100 % recomendado
- SSSilFeb 23, 20261.0I purchased a washer from Lowe’s (Andric Lane – Orlando) on January 27, 2026. Since the day it was delivered, the machine has not been working properly. I went back to the store to request assistance, but I was informed that Lowe’s can only help within 48 hours of purchase and that I would need to contact Samsung directly. I followed their instructions and contacted Samsung immediately. However, it has now been more than 10 days of rescheduled service appointments, and the technician still has not resolved the issue. In the meantime, I have a brand-new washer that does not function, and I have been unable to wash clothes in my own home. This has caused significant inconvenience and frustration. I purchased this appliance in good faith from Lowe’s, and I expected proper support when a product fails right after delivery. I am requesting a clear and immediate resolution to this situation — whether through repair, replacement, or direct assistance from the store. I hope Lowe’s will stand behind the products they sell and help resolve this matter promptly.
- ARAngel M RuizFeb 4, 20265.0Finally found my avocado tree
- RRR RJan 21, 20265.0I received a very prompt response back from the owner & got my issue resolved after one phone call. Thank you!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website