Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Orlando, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,420 reviews
5 stars
1,407
4 stars
474
3 stars
176
2 stars
80
1 star
283
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report unhelpfulness and rudeness.
Product Availability
Customers frequently noted issues with product availability, often finding items out of stock or not carried.
Store Cleanliness
Many reviews highlighted that the store is clean and organized, contributing positively to the shopping experience.
Pricing Issues
Several customers expressed frustration over pricing discrepancies and perceived price gouging, particularly regarding online versus in-store prices.
- DTDanielle TorbertDec 30, 20254.0I like this Lowes, but their AI system when you call is horrible. I came in and spoke to a sales agent, pulled quotes and tried to call to confirm the order but I couldn't get through to anyone. I kept repeating "customer service", hitting zero, saying "appliances" and various other attempts, but couldn't get through. It is trying to connect me to "customer service", but now the phone has been ringing for over 5 minutes and now one is answering. I know what department I want, I know who I need to speak to, but I can't get in touch with anyone.
- NINICOLA IAMARTINODec 30, 20253.0Hay de todo para el hogar y herramientas para trabajar! Lastima que muy pocos empleados hablen español!
- CAClecius AndradeDec 30, 20255.0Lugar que você encontra.tudo para reformas e equipamentos de trabalho pesado.
- CACarolina AndradeDec 29, 20254.0Excelente opções para reforma de casa
- LLLeonardo Brancatelli de LacerdaDec 22, 20251.030 mins waiting to get a sample of paint. Spoke to multiple employees, nobody willing to help.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orlando, FL?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, gardening equipment, bathroom storage, and more.
What are the operating hours for the Lowe's Home Improvement store in Orlando?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Orlando offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will notify you of any status changes.
What is Lowe's policy on returns and exchanges?
Most items can be returned within 90 days. Returns from Lowes.com can be started online and shipped back, while in-store returns require proof of purchase at the customer service desk.
What types of installation services does Lowe's Orlando provide?
Lowe's offers various installation services including appliances, blinds, cabinets, carpet, countertops, decks, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, windows, and more.
What payment methods are accepted at Lowe's Home Improvement in Orlando?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can grab a meal after shopping at Lowe's Orlando?
Yes, nearby restaurants include Logan's Roadhouse (barbecue and steakhouse), Baskin-Robbins (ice cream and frozen yogurt), Godfathers Pizza, Wendy's, and McDonald's.
Are there services nearby that can help with locksmith or key needs near Lowe's in Orlando?
Yes, there are several nearby key and locksmith services such as minuteKEY, Minute Key, and KeyMe Locksmiths that can assist customers.
Is there a park nearby where I can relax after visiting Lowe's Home Improvement in Orlando?
South Park, Orlando, is a nearby park where customers can unwind after shopping at Lowe's.