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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Orlando, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,538 reviews
5 stars
1,523
4 stars
524
3 stars
182
2 stars
72
1 star
237
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous customers reported poor customer service experiences, including unhelpful staff, long wait times, and difficulties with returns and exchanges.
Product Quality Concerns
Several reviews highlighted issues with receiving damaged or used products, as well as problems with installation services.
Helpful Staff
Despite some negative experiences, many customers praised specific employees for their helpfulness and knowledge, particularly in assisting with product selection.
Store Cleanliness and Organization
Customers generally appreciated the cleanliness and organization of the store, noting that it was easy to find items.
Delivery Problems
Multiple reviews mentioned issues with delivery times and scheduling, leading to frustration among customers.
- DSDaniel Smith6 days ago1.0Don’t order any appliances. Without being contacted my delivery date of a dishwasher has been pushed back 3 times. Now 10 days past the original date. Bought from Lowe’s because they offered the soonest date. FTC should look into this company for false advertising.
- HMHisQueen MyKingJan 3, 20265.0I'm writing to commend Justin at the Waterford Lakes, Lowe's store. He went above and beyond, not just showing me products for my new construction but helping me calculate quantities and even offered to help with shipping our new doors & baseboards to nearest city. His positive attitude and willingness to take that extra time made my project so much easier. Thank you, Justin!!! Ms. Liz & Jaylen
- KLKevin LewisDec 25, 20251.0⭐ 1 Star – Extremely Disappointed with Lowe’s Extended Warranty I purchased a Samsung washer and dryer from Lowe’s along with an extended warranty plan that was supposed to cover BOTH appliances. I paid hundreds of dollars for this protection, trusting that Lowe’s would stand behind it. Unfortunately, due to Lowe’s own incompetence at the time of purchase, only the washer was added to my online portal as a covered item. When my dryer broke, Lowe’s refused to send a technician until I proved I had coverage—even though they acknowledged the mistake was entirely on Lowe’s side and I have a receipt clearly showing the washer, dryer, and protection plan were all purchased together on the same day. Because of this, my family went through the holidays without clean clothes. Despite repeated calls and escalations, no one at Lowe’s would make this right. They admitted the error, but took zero responsibility to resolve it. Lesson learned: Do NOT waste your money on Lowe’s extended warranties. Lowe’s will happily take your money upfront, but when you actually need service, they will hide behind their own mistakes and leave you stranded—even when the paperwork proves you’re covered. Extremely frustrating and unacceptable experience. I will not purchase appliances or warranties from Lowe’s again.
- RPRyan PearceDec 9, 20251.0I ordered a NEW item from Lowe's and what they delivered is CLEARLY a used, retaped-by-hand, damaged product (deep scratches in the body metal are visible without even opening the retaped box, through the holes). This isn't only annoying, it's illegal. Their only resolution is an exchange 8 DAYS from now, to which I'll just have to hope I get what I paid for the second time. First and last time I give Lowe's a chance. What a waste of time dealing with this retail fraud.
- GOGina OrtizDec 7, 20255.0I had the most awful experience at the Lowe's on South Semoran with Jose, and Nick in the Lumber department at this store made it right as rain. The store at South Semoran would only cut my plywood sheets in half. They said it was company policy to do only one cut per piece of wood (I know this is not true). I called the store at Lake Underhill and Nick helped me out. He offered to take the wood that I bought at the other store and made the cuts I needed. Nick is the best, and the kid at the pro counter was also awesome. My partner also said that the folks that helped in the aisles when he was looking for a saw horse were really helpful too. Appreciations to this staff for actually being helpful!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Orlando offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electricals, flooring, garden tools, grills, hand tools, hardware, heating and cooling, home décor, kitchen, lighting, lumber, plumbing, tools, and more. Services include installation of appliances, cabinets, flooring, doors, windows, and other home improvement tasks.
What are the store hours for Lowe's Home Improvement in Orlando?
The store is open Monday to Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Orlando store offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are provided if your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Can I return or exchange items at Lowe's and what is the process?
Most items can be returned within 90 days. For online purchases, you can start a return online before shipping it back. In-store returns require proof of purchase at the customer service desk.
Are there any nearby childcare services close to Lowe's Orlando?
Yes, Primrose School of Waterford Lakes and Big Blue Marble Academy, both offering childcare and preschool services, are located nearby.
What nearby automotive services are available near Lowe's in Orlando?
Nearby automotive services include Action Gator Tire, Mavis Tires & Brakes, BJ's Tire Center, and Advance Auto Parts for tires and automotive needs.
Are there any dining options near Lowe's Home Improvement store?
Yes, Sonny's BBQ and Dunkin' are nearby options where customers can enjoy a meal or coffee before or after visiting Lowe's.
How can nearby places like Minute Key help customers visiting Lowe's?
Minute Key locksmith services nearby can assist customers who may need key duplication or lock services while they shop at Lowe's.