As the trusted home improvement store near you, Lowe’s in Orlando, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsNot available
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Onsite servicesAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
3,529 reviews
5 stars
2,110
4 stars
647
3 stars
261
2 stars
107
1 star
404
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unresponsive.
Product Availability
Customers appreciated the variety of products available, but some experienced issues with incorrect items or poor organization in finding specific products.
Store Experience
The store is generally well-kept and clean, but customers reported inconsistent staffing levels and long wait times for assistance.
Return Policy Issues
Several customers expressed frustration with the return policy, particularly regarding the need for receipts and the handling of defective items.
AW
Ashley Weaver
1 day ago
1.0
Awful customer service. Sold us a defective air conditioner and would not allow a return or exchange as it was over 48 hours. I could understand if the product was functional but this was not. Will never return to this or any other Lowes location.
CR
C R
1 day ago
1.0
Sold me a defective product. Would not let me return/exchange for an equivalent. Just want a working product.
KK
Kenny
Feb 12, 2026
1.0
Went to this location to buy spray paint for the company I work for, the first employee that helped me was great. She helped me find the paint I needed in the clearance bin, half off $4 and some change. Went to check out and it rung up for $.02, waited about 10 mins for a manager to come over. When he got there he refused to sell me the paint. I even asked to buy it at the normal price $9.89 since my company was going to reimburse me anyways. He still refused. Waisted my time and would rather throw product away then take the normal price for an item...
TD
Tim Driskell
Feb 11, 2026
1.0
I had one of the worst experiences with a store manager ever. It was at the South Orlando Lowe's in Orlando, FL. On 1/30/26. When I returned home, I tried to call Lowe's Customer Service and the their phone was not operable. I got on chat and opened case # 73493148. I intentionally did not provide any specifics, so I would be contacted to provide details. Here we are, 12 days later and no one from Lowe's has reached out. I am starting to see a pattern here. Lowe's local management and Corporate do not care about their customers or customer feedback.
It just keeps getting better. Now that I posted my complaint for the world to see, Lowe’s decided to respond (below) by letting me know they want my trust and to call them. Then, they shut off responses so I could not respond back. It is not my responsibility to call you. If my trust means something, you have the case number. Pull it up and call me. I’m not playing tag.
BH
Bulle Hump
Feb 2, 2026
1.0
Just wasted my time coming here. I only have 30min lunch break. I just needed my paint reshook. But I stood at the paint counter for 10min waiting for no one to show up. While 4 or 5 employees lokked at me. One comes to just tell me someone is coming By the time the slow walking lazy guy decided to begin his slow trot to paint I had to leave. I only had 10min to get back to work. So I wasted my entire break wasting gas and time
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services can I find at Lowe's Home Improvement in Orlando, FL?
Lowe's offers a wide range of home improvement products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and installation services for many of these items.
What are the operating hours for Lowe's Home Improvement store in Orlando?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sundays from 8:00 AM to 8:00 PM. Holiday hours may vary; the store is closed on Thanksgiving and Christmas Day.
Does Lowe's Orlando offer in-store pickup and delivery services?
Yes, Lowe's Orlando offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order or know when it is ready for pickup?
You can check your order status online by logging into your MyLowe's account or entering your order number. You'll receive an email with pickup instructions when your order is ready.
What payment options are accepted at Lowe's Home Improvement in Orlando?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payment.
Are there any nearby places to Lowe's in Orlando that could be useful during my visit?
Yes, nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for locksmith services, and 7-Eleven for convenience items and gas. These locations can be helpful before or after your trip to Lowe's.
Is there an airport close to Lowe's Home Improvement in Orlando?
Orlando Florida International Airport is nearby, which can be convenient for customers traveling to Lowe's from other locations.
What other home improvement stores are near Lowe's and how might they complement my shopping experience?
Inter-Trading Solutions LLC, another home improvement store nearby, can provide additional contractor and patio cover services, offering more options for your home projects alongside Lowe's extensive product range.
Does Lowe's offer any special programs or associations?
Yes, Lowe's is associated with initiatives like Lowe's Toolbox for Education, SkillsUSA, Habitat for Humanity, and more, showing their commitment to community and education support.
What languages are supported at the Lowe's Orlando store?
The store primarily supports English and Spanish, with in-store translation services available for other languages.
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