Lowe's Home Improvement

4.1
3500 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Orlando, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
3500 South Semoran Boulevard, Orlando, FL
32822, United States

Hours

Reviews

4.1
3,346 reviews
5 stars
2,014
4 stars
626
3 stars
247
2 stars
97
1 star
362

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.

Product Availability

Customers appreciate the wide selection of products available, but some reported issues with stock organization and finding specific items.

Pricing and Policies

Customers expressed frustration with additional costs and return policies, indicating that prices can be high and return processes are sometimes unreasonable.

Store Experience

The shopping experience varies; some customers found the store clean and well-organized, while others noted disorganization and difficulty finding assistance.
  • AQ
    Angelyn Quakenbush
    Jan 5, 2026
    2.0
    The lady in lawn and garden who looks like a cigarette should not work in any type of customer service position. The cashier , younger and nicer was wonderful.
  • MG
    Monica G.
    Dec 21, 2025
    3.0
    The sale price is the same good but then they add so many other expenses for buying an appliance that it becomes outrageous.
  • ZB
    zaide barazarte
    Dec 18, 2025
    5.0
    Recibimos muy buena atención por parte de Victor,fue de gran ayuda👍
  • IP
    Isabel Pittman
    Dec 10, 2025
    5.0
    This is a review of the Nursery departmentof Lowes on S.Semoran and Lake Margaret corner. I don''t know who is the manager of this store but this department is awful and has gone down hill in the past year.. Never can find a cart and not enough personnel to help out. Fortunately there is a Lady - Debbie who does the work of 5 people and is a Shining star in this department. With that beautiful smile she is always there always helpful and does everything and anything she can for the customers! She should get an award for being the hardest working employee at that store and a big raise. I have watched her and she would give the Energizer Bunny a run for his money. She has loaded mulch into my car on many occasions when there is no none else around. I have purchased more plants here because Debbie is always available to answer questions and give you guidance on plants. If you could get 3 more like her your nursery would be number 1 in Central Florida. I tell all my friends about her and recommend her! You are lucky to have her and I hope you appreciate her. Isabel Pittman
  • GO
    Gina Ortiz
    Dec 7, 2025
    1.0
    Jose, the manager at this store, is incredibly rude. I was told that the store could only cut plywood in half, in one direction. So, they could only cut it in half vertically or horizontally. I called corporate and other stores to determine if that was true, and of course it wasn't. Lowe's will do up to three cuts for free on a piece of plywood (and I knew that). Jose was curt and walked away from me as I was trying to flag him down (I had gone to the bathroom and my partner sent me a text to tell me that Jose had stopped rhe associate from doing the cut that I had asked for). I had to go up to customer service to ask for him to come back to talk to me and clarify the policy. When he did, he stated that it was a company wide policy and that every Lowe's can only do one cut on a piece of wood. I called other stores, and they verified that this was NOT true. Nick at the Lake Underhill store in Waterford offered to cut my wood the way I asked despite the fact that I didn't buy it there. This is the second time that I've had issues with lumber at this Lowe's. I will never shop at this Lowe's again, and you shouldn't either.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.