Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Orlando, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,664 reviews
5 stars
1,581
4 stars
524
3 stars
210
2 stars
93
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude service and lack of assistance in various departments.
Installation Issues
Numerous reviews highlighted serious problems with installation services, including unqualified contractors and unresolved work orders.
Product Availability
Customers expressed frustration over out-of-stock items and inconsistent pricing, with some reporting better experiences at competing stores.
Store Cleanliness
Several reviews noted that the store was clean and well-organized, contributing positively to the shopping experience.
Delivery Problems
Delivery services received negative feedback, with customers reporting delays and poor communication regarding their orders.
- ECEric Clay6 days ago5.0My experience with this Ocoee Lowe's location with associate Rennia was outstanding. Rennia was very polite and knowledgeable on the appliances. I was looking for a waher and she was very helpful in me, picking one out as well as opening me a Lowe's credit card account. Thank you Rennia for your wonderful customer service support.
- JAJonathan aranaJan 2, 20265.0Buena atención
- DBDr. Kent BazardDec 28, 20255.0Great staff. Great prices.
- RBRebecca BrunsonDec 12, 20251.0BEWARE! Do not EVER this is company your hard earned money when it comes to any type of home installation. You need new doors, floors, windows? DO NOT GET THEM HERE. We spent nearly 10k on new doors (not because we wanted to or because we're rich, we're not, but because our home happens to have double front doors that are 8 feet tall for some reason). We bought these doors November 27th of 2024 and here today on December 12, 2025 they are STILL not properly installed. We have had 10 work orders placed, and every single time they have sent some unqualified contractor to our home to make things worse. The doors aren't hung evenly, they're letting light and air inside, they've ruined the inside of our walls, didn't use proper screws to install the doors, and most recently, they came took all of our weatherproofing and just left! OVER A YEAR OF BULLSHIT. And I know we aren't the only ones who have had this experience with Lowe's. So buyer beware, they will charge you an arm and a leg for the product and then send any unqualified person they can find off the street to not properly install it for OVER A YEAR. Pathetic.
- ZTZena ThompsonDec 11, 20252.0Okay, so… tell me how I ordered a Christmas tree from this store, one of the only ones that stated that the tree was in stock, and then hours later I got an email that the Christmas tree was out of stock. I then called the store and I asked if I could just transfer it to another store and pick it up somewhere else and the lady goes “oh no you bought it, you have it, its not out of stock.” And encourages me to drive 30 minutes to the store to pick up my Christmas tree. You’ll never guess what happens… It’s not there. There’s no Christmas tree. I put in the order number and the machine says it’s not in the system. I have to go through three associates until I finally get one that understands the situation, shout out to Christy, who only took a sensible 20 minutes to get to the front of the store and help me with the situation. In the end, I was able to transfer the order to another store. All in all, what the hell?
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Orlando, FL?
Lowe's offers a wide selection of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the operating hours for Lowe's Home Improvement store in Orlando?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM, with special holiday hours noted on their website.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account; email updates will be sent if your order status changes.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Returns from Lowes.com can be started online before shipping back, while in-store returns require proof of purchase at the customer service desk.
What payment methods are accepted at Lowe's Home Improvement in Orlando?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payments.
Are there any installation services available at Lowe's for purchased products?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, doors, HVAC, lighting, and more.
What nearby services or stores are available around Lowe's Home Improvement Orlando location?
Nearby you can find minuteKEY and Minute Key for locksmith services, Experts Garage Door Repair for garage door needs, Walgreens pharmacy, and Murphy USA gas station.
Can I grab a meal or snack close to the Lowe's Orlando store?
Yes, there are dining options such as Seana’s Caribbean Soulfood and Taco Bell nearby.
What nearby educational and community places are around Lowe's in Orlando?
Nearby educational and community places include Metrowest Elementary School, Central Florida Christian Academy, Performing Arts Academy of Central Florida, and Church At The Cross.