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Store your belongings at Extra Space Storage on 5592 L B McLeod Rd in Orlando, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,380 reviews
5 stars
1,328
4 stars
24
3 stars5
2 stars4
1 star19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Orlando consistently received praise for his helpfulness, professionalism, and friendly demeanor, with many customers recommending him for his outstanding service.
Management Issues
Several reviews highlighted poor management practices, particularly regarding auction unit availability and lack of transparency, leading to customer dissatisfaction.
Facility Condition
The facility was noted for its cleanliness and well-maintained environment, contributing to a positive customer experience.
Staff Responsiveness
While Orlando and Lindsey were frequently commended for their attentiveness, there were complaints about staff inaction during operational issues, such as gate malfunctions.
- IJIsaac Jules5 days ago5.0Orlando great customer service
- PEpisces EutseyJan 2, 20265.0Orlando customer service was very nice and helpful and friendly I Will gradually come rent again
- JFJoel Renato Martinez FeyJan 2, 20265.0Orlando excelente atención
- MMMohamed MahdiDec 13, 20255.0I visited this location as a walk in and met Orlando that was professional and even help me with advice on wich space I would need. Lindsey also was there and she was nice too.
- JHJennifer HickmanDec 12, 20251.0This company should be ashamed of how they operate. I legally purchased a storage unit through auction, confirmed I was already on my way, and then drove over TWO HOURS—only to be told five minutes before arrival that the unit was suddenly “no longer available” because the original owner allegedly paid their balance. When I asked for any proof, documentation, or explanation showing this actually happened, none could be provided. Just “trust us.” That alone raises serious concerns about how these auctions are being handled. Even more alarming: when questioned about whether the original owner was properly notified that their unit was going to auction, no clear answer was given. If proper notice was sent, it should be easily verifiable. The complete inability—or refusal—to provide proof suggests gross mismanagement at best and deceptive practices at worst. The cherry on top was Linsey, the manager, who was rude, dismissive, and completely unprofessional. No apology for wasting hours of my time and gas money. No accountability. No attempt to resolve anything. Just attitude and arrogance. Auction buyers are clearly treated as disposable. Units are listed, sold, and then yanked away at the last possible moment with zero transparency and zero concern for the buyer. This experience makes it painfully clear that Extra Space Storage cannot be trusted. If you bid on their auction units, be prepared for last-minute cancellations, no documentation, and management that doesn’t care. I will never do business with this company again and strongly urge others to stay far away.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Orlando residents near Southwest Orlando, Orlovista, and Florida Center.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Kirkman Rd and L B McLeod Rd.
What is the closest landmark to Extra Space Storage?
Extra Space Storage is next to Pep Boys Auto Service & Tire and The Crab House about three miles from Universal Orlando Resort.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
It is located at 5592 L B McLeod Rd, Orlando, FL 32811.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items along with standard units without climate control.
What security features does Extra Space Storage provide?
The facility offers electronic gate access, exceptional security, and a manager living on site to ensure safety.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, moving and packing supplies including boxes are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access units allow you to pull your vehicle right up to your storage unit for easy loading and unloading.
What nearby landmarks can help me locate Extra Space Storage?
It is located next to Pep Boys Auto Service & Tire and The Crab House, about three miles from Universal Orlando Resort.
What nearby dining options are available around Extra Space Storage?
Nearby restaurants include The Crab Stop, Dickey's Barbecue Pit, WingHouse Bar & Grill, La China Blue Chinese Restaurant, and Mr. and Mrs. Crab Seafood.
Are there any nearby automotive services near Extra Space Storage?
Yes, Pep Boys for auto repair, Auto Butler's Car Wash, The Butler's Detail Center for auto detailing and window tinting, plus several car wash locations are nearby.