Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 10959 Lake Underhill Rd in Orlando, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, deliveries accepted, parking spaces, elevator access, wide drive isles and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
375 reviews
5 stars
344
4 stars
13
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Brittany, Terrence, and Precious.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive customer experience.
Accessibility Issues
Some reviews highlighted ongoing issues with broken doors and elevators, which have caused frustration among customers.
Rate Increases
Several customers expressed dissatisfaction with frequent and significant rate increases, leading to concerns about long-term affordability.
- ADAleli DantesJan 2, 20265.0Brittany Breeden was exceptional!! She was so helpful, kind, efficient, patient, easy to talk to, professional and her storage location was awesome!!. Thank you Brittany for a great experience.
- AKAndre KingDec 27, 20255.0Great place to store your belongings employees are very helpful!
- BABecky AustinDec 17, 20255.0Location is clean and safe. The employees are quick to respond to issues and always helpful.
- PCPeter CaruanaDec 15, 20251.0The worker precious at this location is completely incompetent. I was on the phone with her for 5 min before she hung up on me. She couldn’t answer a simple question directly. They need new help at this location. I finally got the manager who was able to answer a simple question and told her that her employee hung up on me and not even a sorry that happened to you. I escalated this to corporate. This location really needs a whole new staff.
- JJJaydah JacksonDec 13, 20255.0I was having a very hard day and Briana truly made what was starting as a bad experience, a complete turnaround. She had amazing customer service and really took the time to help me find my unit and even offered and helped me transfer all of my belongings! I truly appreciate her and she saved my day.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Orlando residents near Azalea Park, Alafaya, Union Park, Vista East, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Lake Underhill Rd and Cypress Hammocks Blvd.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access gate hours for Extra Space Storage?
The gate hours for Extra Space Storage are from 6:00 AM to 10:00 PM every day, Sunday through Saturday.
During which hours is the Extra Space Storage office open for assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM and on Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their website reservation link provided, making it easy and convenient to secure your space.
Does Extra Space Storage offer climate-controlled storage units?
Yes, they offer climate-controlled storage units for temperature-sensitive items, as well as standard storage units without climate control.
What types of payment methods does Extra Space Storage accept?
They accept various payment options including American Express, Apple Pay, Cash, Check, Discover, Invoice, Mastercard, and Visa.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers a range of moving and packing supplies, including boxes, available both online and at their facility.
What nearby places can help families visiting Extra Space Storage with childcare needs?
Nearby preschools such as Amazing Explorers Waterford Lakes and Ladybird Academy can assist families needing childcare services while handling storage needs.
Which healthcare providers are near Extra Space Storage in Orlando?
Nearby healthcare providers include Comprehensive Neurology Clinic, Legacy Medical Center, Acupuncture of East Orlando, and several veterinary and wellness services.
What nearby community services are available around Extra Space Storage?
Community services near Extra Space Storage include VAREP Central Florida Chapter and Light of Life, Inc., which provide non-profit and social services in the area.
How can customers benefit from the nearby real estate and legal services around Extra Space Storage?
Nearby real estate agents like Nelson Mercado, FLORIDA REALTY TEAM OF CENTRAL, and legal services such as Darylaine Hernandez LLC offer support for customers managing property or legal needs along with their storage solutions.