Extra Space Storage

4.8
707 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 12709 E Colonial Dr in Orlando, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, Wifi available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
12709 E Colonial Dr, Orlando, FL
32826, United States

Hours

Reviews

4.8
707 reviews
5 stars
645
4 stars
28
3 stars
15
2 stars
5
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Tiffany received numerous commendations for her helpfulness, knowledge, and professionalism, contributing to a positive customer experience.

Cleanliness and Security

Customers consistently noted that the facility is clean, well-maintained, and secure, enhancing their overall satisfaction.

Pricing Concerns

Several reviews highlighted issues with unexpected price increases shortly after rental, leading to dissatisfaction among long-term customers.

Ease of Process

Many customers appreciated the smooth rental process, easy access to units, and availability of moving carts.
  • AS
    Aneatae Sanders
    Dec 26, 2025
    5.0
    Tiffany, really went above and beyond to help me with my storage. She was kind and took time with me to fix my storage issue.
  • BR
    Billy Rossman
    Dec 24, 2025
    1.0
    Was given an initial price of $57, but was not made aware that the price would more than double after 4 months. This place is a scam. Edit for reply: you think I haven't called you guys already? You guys basically told me it was an introductory price, but that wasn't explained to me when I signed the agreement.
  • TW
    Tookata Wilkins
    Dec 22, 2025
    5.0
    Every easy rental experience. Great place for small business. Tiffany, the facility manager is very helpful and experienced. I move from other Extra space storage units due to price increases and these location was over $100+ less per month. I hope to enjoy the low rate as long as possible. I also use the very good mover (cost $200 per mover). Plus if you open business account, website allow you to pre paid 24 months in advance to lock in the low rate.
  • YG
    yahaira galarza
    Dec 18, 2025
    5.0
    Tiffany was very helpful. Explaining everything perfectly and helped with choosing the space I needed to store my things.
  • AA
    Ariel Alonso
    Dec 13, 2025
    5.0
    I have rented storages from Extra Space for approximately 7 years, and now back again! Tiffany Morgen of Orlando, Fl was extremely helpful, very knowledgeable, and easy to work with and made the new rental a breeze!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.