Extra Space Storage

4.9
378 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 7360 Sand Lake Rd in Orlando, FL today! Our large selection of storage units, climate controlled units, exceptional security, ADA compliant, covered loading bay, deliveries accepted, parking spaces, elevator access, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7360 Sand Lake Rd, Orlando, FL
32819, United States

Hours

Reviews

4.9
378 reviews
5 stars
358
4 stars
7
3 stars
2
2 stars
2
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Janelle and Sarah, for their exceptional, friendly, and helpful service.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing Issues

Several reviews highlighted concerns about sudden price increases and lack of transparency regarding promotional rates, leading to dissatisfaction among some customers.

Accessibility

While many appreciated the facility's location and ease of access, some noted issues with limited loading/unloading spots and occasional accessibility problems.

Safety Concerns

A few customers reported safety issues related to homeless individuals on the property, which affected their overall comfort and perception of security.
  • VP
    Vernic Popat
    Jan 2, 2026
    5.0
    The staff at Extra Space Storage has been incredibly helpful from start to finish. The entire process was easy, clear, and completely stress-free. Janelle went above and beyond to make everything transparent and seamless, which I truly appreciated. It’s rare to find such great customer service these days highly recommend.
  • HV
    Hanna Bat Abraham V'Sarah
    Dec 20, 2025
    5.0
    Janelle Ramos, is always pleasant to talk to and she always try to help and finding solutions to any issue. I had two separate units and she suggested to get a 10x20 that was available in my same floor and that is saving me almost $50 per month. I am grateful for her assistance and friendly professional services. 🤗🤗🤗🤗
  • MP
    Michelle Partridge
    Dec 18, 2025
    5.0
    I needed a storage unit quickly but wasn’t sure which size was best and cheapest. Janelle was very friendly and helpful with getting me the right unit at the best price. She also took the time to walk me through and show me the unit. Thank you, Janelle, for your help.
  • JV
    Jennie Vega
    Dec 10, 2025
    5.0
    Excellent customer service!
  • SS
    Sam soudah
    Oct 31, 2025
    5.0
    Sarah the receptionist is a very nice and helpful person. She is an amazing representative to your company.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.