Extra Space Storage

4.7
334 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 14916 Old Cheney Hwy in Orlando, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, security access to your floor only, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
14916 Old Cheney Hwy, Orlando, FL
32828, United States

Hours

Reviews

4.7
334 reviews
5 stars
294
4 stars
14
3 stars
5
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising staff members like John and Anaid for their friendliness, professionalism, and willingness to assist.

Cleanliness

Customers consistently noted that the facility is clean, well-maintained, and secure, contributing to a positive storage experience.

Ease of Process

Many reviews mentioned the seamless and quick process for renting units, with staff providing clear information and assistance throughout.

Pricing

While most reviews praised competitive pricing, there were some complaints about sudden price increases without prior notice.
  • RF
    Rene Flores
    Dec 29, 2025
    5.0
    I have always had a great experience with Extra Space on Old Cheney, but today was ÉXTRA special. called them with a simple administrative issue and JÉNNIFER put a huge smile on my face. What a delightful person she is to have on your staff! Full of information and a great willingness to assist! Life isn't great when you know you need to store your families items after divorce but people like JÉNNIFER and the rest of the team make it a whole lot easier to deal with. THANK YOU!!!!
  • KB
    Khris Bandong
    Dec 22, 2025
    5.0
    John was very informative and accommodating
  • LM
    Liza Maldonado
    Dec 18, 2025
    5.0
    Great customer service be it on the phone or in person. I’ve switched storage spaces twice within the facility, they make the process seamless and easy. Great prices as well.
  • CT
    Crystal Tolar
    Dec 6, 2025
    5.0
    Nothing but great reviews. Manager- John is very friendly, knowledgeable and professional. Would certainly recommend
  • TW
    Tookata Wilkins
    Dec 3, 2025
    5.0
    John the manager is a wonderful person. He went above and beyond to help customer (fabulous experience). He is clearly professional and helps resolve all of my concerns and issues. I just find out that if you have a business, Extra Space Storage will allow you to prepaid up to 24 months to lock in the lowest rate. If you are in a tight budget and own a small business, this is the great way to go. Please do yourself a favor call John and start saving today.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.