Brand Certified
Extra Space Storage
4.8(457 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
12280 E Colonial Dr, Orlando, FL
32826, United States
Certified by Extra Space Storage • Mar 01, 2026
(407) 482-7707
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/orlando/3699/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 12280 E Colonial Dr in Orlando, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.8
457 reviews
5 stars
430
4 stars
10
3 stars2
2 stars4
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jessica received numerous accolades for her friendly, helpful, and professional service, making a positive impact on customers' experiences.
Cleanliness
Customers consistently noted that the storage units and facilities were clean and well-maintained.
Pricing Concerns
Some customers expressed dissatisfaction with pricing changes and perceived bait-and-switch tactics regarding advertised rates.
Staff Efficiency
Many reviews highlighted the staff's efficiency in assisting with the rental process and addressing customer needs.
- DCDraven ChapmanFeb 9, 20265.0Matt was very helpful
- GMGeisha MayoralFeb 5, 20265.0Una gran servicio al cliente Tremenda la recomiendo
- JLJACJ Landscaping LLCFeb 5, 20265.0Excelente Servicio al cliente Jessica nos atendió con mucho profesionalismo y les recomiendo venir a guardar sus cosas que estarán bien cómodas y accesibles para que puedas llegar 7 dias a la semana de 6 a 10 para verificar tus pertenencias.
- NANeal AlvicJan 26, 20265.0Great staff and location. Jessica was very friendly and knowledgeable. Brandon was extra helpful as well
- CCCarl Barrett (cl2eep)Jan 22, 20261.0Honestly if I was writing this review yesterday it would have been five stars. Everything has been great since I moved in in November (3 months ago). Space worked, gate worked, and space was well lit and clean and secure. I had paid easily online and paid 5 months in advance over the first few weeks I was there. Just got paid and went in to buy another few months and noticed my $114 a month 10x20 unit was now $194/mth and was set up to auto pay from my card that I'd authed to be auto paid for $114! When I called to ask what happened, I was told that the rate I'd signed up for what the special online rate and they could change it at any time since they had less availability now. So apparently this place thinks it's good business to drive out the guy who's already moved in and pre paid several months in advance because they think they can get more for the unit? Or maybe they think they can extort more money from me since my property is now filling the unit? Extremely disappointing to now have to find a new unit and move all my stuff because the folks can't be trusted to keep an honest rate. BEWARE the rates they post online are just a bait and switch! Tried calling for two weeks now to discuss the rate, and can't even get a person on the phone or anyone to call me back. This is certainly one way to do business...
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the residents of Orlando and the surrounding areas of Alafaya, Rouse Runm Hickory Cove, and Union Park.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of E Colonial Dr and Woodbury Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 12280 E Colonial Dr, Orlando, FL 32826.
What types of storage units does Extra Space Storage offer?
They offer a large selection of storage units, including drive-up access units, climate-controlled units, and vehicle storage options.
Does Extra Space Storage provide packing and moving supplies?
Yes, they offer moving and packing supplies, including boxes, available online and at local facilities for purchase.
Can I access my storage unit at any time during the day?
Yes, gate access is available from 6:00 AM to 10:00 PM every day for your storage unit.
What forms of payment are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Is Extra Space Storage accessible for people with disabilities?
Yes, the facility is ADA compliant, ensuring accessibility for all customers.
What self-storage facilities are nearby Extra Space Storage?
Nearby self-storage options include Security Self-Storage and Life Storage - Orlando, which can provide alternatives or additional storage solutions.
Are there any nearby dining options to visit before or after your storage appointment?
Yes, you can visit places like Aussie Grill by Outback, McDonald's, Tamarind Indian Cuisine, Cytriana Greek Restaurant, and Cheddar's Scratch Kitchen near Extra Space Storage for a meal.
What nearby amenities can help customers during their visit to Extra Space Storage?
Nearby amenities include Regions Bank for financial services, Bill's Car Wash and Detailing Centers for vehicle care, and Kangaroo Express gas station for refueling needs.
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