Extra Space Storage

4.8
598 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3820 S Orange Ave in Orlando, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, military discount, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3820 S Orange Ave, Orlando, FL
32806, United States

Hours

Reviews

4.8
598 reviews
5 stars
540
4 stars
27
3 stars
5
2 stars
6
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Shirlita, Ailene, and Damon.

Facility Cleanliness

The storage facility received positive feedback for being clean, secure, and well-maintained.

Price Concerns

Several reviews highlighted issues with frequent price increases and additional fees, leading to dissatisfaction among some customers.

Mixed Experiences

While many customers had great experiences, there were notable complaints about rude behavior from some staff members, particularly regarding customer service.
  • MC
    Myrnaris Cordero
    2 days ago
    5.0
    Great location, close to the downtown. The staff is very helpful when it comes to any rate changes. Damon has been a great source to help me with any kind of request.
  • DF
    Duff Freel
    2 days ago
    5.0
    Ailene is very informative and polite. I just rented my second unit from her. See her on Saturdays at the Orange Ave in Orlando. Thank you Ailene!
  • KB
    Keith Beasley
    Dec 22, 2025
    5.0
    I’ve been with Extra Space Storage now for a few years and have had great experiences so far. Damon has assisted me in my needs for an ‘Extra’ space for specific items within my needs, for which I added a second unit to my location. Much appreciated and I can say this is the first time I’ve had a great experience with storage unit rentals.
  • DL
    Dereck Lozada
    Dec 19, 2025
    1.0
    Mr. Persaud was very rude over the phone. No type of customer service or understanding towards customers. I understand there is a late fee and I do not need explanation on that, I was more than happy to pay it. But there are better ways to talk to a customer without saying "well, you should've called before" as a first impression. If you need to make a payment, my best suggestion would be to call the corporate office and make a payment with a representative. Not my first encounter with Mr. Persaud, he is also rude in person and I had to book a second unit online because he had an attitude the whole time and I did not have time for it.
  • AA
    alfredo347
    Dec 9, 2025
    5.0
    This storage facility is the best they go above and beyond and make us feel special especially the manager he out performs any other manager in other storage facilities I've been before if I could give him more than 10 stars I would but the limit is five so I recommend this storage facility. My name is Alfredo Rosado unit number 2186

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.