Store your belongings at Extra Space Storage on 11261 Narcoossee Rd in Orlando, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Jon, Rafael, and Carmen.
Cleanliness
The facility is frequently described as clean, well-kept, and secure, contributing to a positive overall impression.
Pricing Issues
Several reviews expressed dissatisfaction with sudden price increases and lack of transparency regarding costs, leading to frustration among customers.
Pest Concerns
One customer reported a serious issue with rodent infestation, highlighting a lack of communication about pest problems at the facility.
VF
Veramar Florida
6 days ago
5.0
They do a perfect job and they are very efficient
LK
Laura Kim
Jan 5, 2026
5.0
Favourite place to keep staff
YK
Y Kim
Jan 5, 2026
5.0
Best storage in area
WD
widjine deronette
Dec 26, 2025
1.0
I am extremely disappointed with my experience at Extra Space Storage. I trusted this facility to store my belongings safely for a short period of time — only about 2 months — and when I returned, I discovered that rodents had completely destroyed my couch. It is now a total loss.
What makes this situation even worse is that I was never informed that this facility had any rodent issues. If I had known there was a risk of infestation, I would have never chosen to store my furniture here, especially something as large and valuable as a couch. There were no warnings, no signs posted, and nothing mentioned when I signed up.
I spoke with the staff and was told that because I didn’t purchase their insurance, they are not responsible for the damage. But how is a customer supposed to know they even need to consider insurance for rodents when they are not told rodents are a problem in the first place?
I am now left with a damaged, unusable couch and no compensation or support from the company. This experience has caused me financial loss and frustration.
I hope this review helps future customers understand the real risk of storing their belongings here. If you choose this facility, be very cautious and do not assume your items are safe from pests — because clearly, they are not. The company should be held accountable for disclosing known issues, and they should take responsibility for their facility’s lack of proper pest control measures.
I will not be returning or recommending Extra Space Storage to anyone.
Evidence of something chewing on my couch, the video is more in depth. This don’t even do it justice I’m sure the mouse had babies in the couch.
TH
Terra Hudson
Dec 3, 2025
5.0
Easy sign up. The place is very clean and secure. I would not hesitate to use this storage facility in the future. I used it to transfer belongings to another person. John called to tell me the unit was open and empty after they picked up their stuff. Very helpful.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents in Southeast Orlando near Lake Nona and Lake Hart.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Narcoossee Rd and FL-417.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage?
The gate hours at Extra Space Storage are from 6:00 AM to 10:00 PM daily, including Sunday to Saturday.
What are the office hours of Extra Space Storage?
The office is open Monday through Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this location, offer climate-controlled storage units as an option for storing temperature-sensitive items.
What types of storage units are available at Extra Space Storage?
Extra Space Storage offers a large selection including drive-up units, climate-controlled units, and vehicle storage options such as indoor, outdoor, and covered vehicle spaces.
Can I buy packing and moving supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
Where is Extra Space Storage located?
Extra Space Storage is located at 11261 Narcoossee Rd, Orlando, FL 32832, at the corner of Narcoossee Rd and FL-417.
What are some nearby places to Extra Space Storage that customers might visit?
Nearby places include Mister Car Wash d.b.a Top Dog Car Wash for vehicle cleaning needs and Gator’s Dockside Lake Nona if you're looking for nearby dining options after your visit.
Is there a nearby emergency medical facility to Extra Space Storage?
Yes, AdventHealth Lake Nona ER is close by, providing emergency medical services if needed during your visit to the area.
Are there local services near Extra Space Storage for vehicle care?
Yes, Mister Car Wash and Mister Car Wash d.b.a Top Dog Car Wash are nearby for vehicle washing services.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through the Extra Space Storage website to get up to 40% off and secure your unit hassle-free.