Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding StoreAt Home
Discover At Home in Orlando, FL. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,741 reviews
5 stars
1,000
4 stars
436
3 stars
179
2 stars
61
1 star
65
What are people saying?
AI-generated from recent customer reviews
Selection
Customers appreciate the huge selection of home decor items available.
Pricing
While many find the prices decent, some customers feel certain items are overpriced compared to competitors.
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others, particularly management, received negative remarks for rudeness.
Store Atmosphere
The store is described as large and well-stocked, but some customers find it overwhelming and not very inviting.
- JDJason Dennis-KulakDec 31, 20252.040 people in line and 2 checkouts open
- LBLoida BrinkDec 30, 20255.0Really good stuffs
- BMBrett MulockDec 24, 20255.0A huge selection with great prices. Jaesthem (misspelled I think) was friendly at check out. We will be going back for sure.
- HDHwelys DDec 7, 20255.0Great place to find all thing to decorate and refresh your home. Great prices. Friendly staff.
- BBBrooklyn BellaNov 30, 20255.0I was there the first time a few weeks ago And It was a wonderful store. Will for sure go there again
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Orlando?
At Home offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor with styles including modern, farmhouse, classic, and coastal.
What are the store hours for At Home in Orlando?
The Orlando At Home store is open every day from 9:00 AM to 10:00 PM, except on Thanksgiving, Christmas, and Easter when it is closed.
Does At Home in Orlando offer delivery and in-store pickup services?
Yes, At Home offers in-store pickup, delivery, and no-contact delivery services for customer convenience.
What is At Home's return policy?
Unused items in original packaging can be fully refunded within 60 days, or 90 days for Insider Perks members, with proof of purchase. Some items have specific return rules, and exchanges are not available; returns can be made in-store.
How can I pay for my purchases at At Home?
At Home accepts Visa, MasterCard, Discover, American Express, cash, Apple Pay, gift cards, Insider Perks reward certificates, coupons, Afterpay, Klarna, and PayPal depending on purchase method.
What benefits come with the At Home Insider Perks program?
The Insider Perks program offers a 10% welcome discount, a birthday bonus gift, receiptless returns, early product and sale notices, decorating tips, and more, and it's free to join.
Is there a convenient place to eat near At Home Orlando?
Yes, nearby dining options include Eat-A-Ton Express food truck, Little Caesars Pizza, McDonald's, Lechonera Latina (Latin American restaurant), and Annette's Cakes and Cake Supplies bakery.
What other home furniture stores are near At Home in Orlando?
Hudson's Furniture and Mattress Select Orlando Mattress Store, Serta, are nearby stores where you can explore additional furniture and bedding selections.
Are there any nearby beauty and grooming services close to At Home Orlando?
Yes, several beauty salons and barber shops are nearby, including Ace of Spades Hair Studio, Josh The Barber, Richie Perez Barber Shop, 407 Barbershop, All Star Barber Shop, and Club Nails and Spa.
How can I find the At Home store in Orlando and contact customer service?
At Home Orlando is located at 11100 E Colonial Drive, Orlando, FL 32817. You can reach customer care by calling +1 407-563-5827 or emailing customercareline@athome.com.