Find everything you need for home upgrades at Lowe’s in Orange Park, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
While many customers praised individual employees for their helpfulness and professionalism, there were significant complaints about poor customer service, including unresponsive staff and dismissive management.
Product Availability
Customers frequently reported issues with product availability, including items being out of stock or discrepancies between online listings and in-store inventory.
Store Cleanliness
The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several reviews highlighted serious problems with delivery services, including delays and miscommunication regarding delivery confirmations.
Staff Assistance
There were mixed reviews regarding staff availability and willingness to assist, with some customers feeling ignored while others received excellent help.
AC
Andrew Cole
Jan 4, 2026
5.0
Great staff, everything you'd expect at a Lowe's or similar store. Very easy to do valid returns. Military discount. Veteran parking. Nearly everything I've needed for many large and tons of small home projects the past 5 years.
DS
David Stinson
Dec 31, 2025
5.0
I love Lowe's really do
SL
Sheri Lourcey
Dec 22, 2025
5.0
Just had my refrigerator delivered, and Micha (not sure the spelling) was very professional. He couldn't exactly hook it up ,because of yhe copper wire,but took the other fridge and set everything else up for me. My husband was working, and I had no idea how to do anything, and was getting a little stressed and he calmed me down and helped with everything he could. He is a very nice man and deserves a raise.
He didn't have to be so nice to help with all of that. Thank you very much.
IC
Ian Clark
Dec 7, 2025
1.0
I purchased all the pieces needed to build a fence around our backyard for a home that we just bought. They marked portions of the order for pickup that I had no way to pick it up. I went into the location to change them to delivery and then paid the delivery fee. At some point someone went into the order and altered it someway that it tried to charge an additional delivery fee and that payment failed. The original payment for all of the goods went through over a month ago, and they are now not giving me my fence posts that are paid for because they say the payment failed. Problem is the balance for the full amount is on my card still and I will be making payments to pay off a balance created for items they still have not allowed me to have. No one in the store has been able to be helpful, no one in customer care seems to have any ability to do anything, and they rarely ever provide any feedback and are terribly non responsive.
SC
Shelley Clessas
Dec 1, 2025
5.0
Luis from hardware is the man! Came in, showed him exactly what I wanted, he went and got it and in just a couple minutes had it loaded on my cart. Thank you!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Orange Park, FL?
You can find appliances, bathroom supplies, building materials, paint, tools, flooring, patio furniture, plumbing, and much more at Lowe's Home Improvement in Orange Park, FL.
What are the store hours for Lowe's in Orange Park?
Lowe's Orange Park store is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it is closed on November 27, 2025, and December 25, 2025.
Does Lowe's Orange Park offer in-store pickup and delivery services?
Yes, Lowe's Orange Park offers both in-store pickup and delivery services for your convenience.
How can I find a product online at Lowe's?
You can search for products online using keywords, item numbers, brand names, or browse by department on Lowe's website.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa credit cards.
Are installation services available at Lowe's Orange Park?
Yes, Lowe's offers a wide range of installation services including appliances, flooring, cabinets, doors, roofing, and more.
What are some nearby places of interest close to Lowe's in Orange Park?
Nearby places include Roll N' Dump Rentals for garbage services, Firehouse Subs for quick sandwiches, and Blue Rhino Propane Exchange for propane needs.
If I want a bite to eat after shopping at Lowe's, where can I go nearby?
You can visit Firehouse Subs or Pizza Hut, both located close to Lowe's, for sandwiches and pizza respectively.
Are there fitness options near Lowe's Orange Park that I can visit before or after shopping?
Yes, Planet Fitness is nearby and offers gym and health spa services, ideal for a workout before or after your shopping trip.
Can I get assistance with order returns and exchanges at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online, while in-store returns require proof of purchase at the customer service desk.