Lowe's Home Improvement

4.2
2308 reviews

About

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Find everything you need for home upgrades at Lowe’s in Orange Park, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
2285 Kingsley Avenue, Orange Park, FL
32073, United States

Hours

Reviews

4.2
2,141 reviews
5 stars
1,270
4 stars
481
3 stars
148
2 stars
73
1 star
169

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised individual employees for their helpfulness and professionalism, there were significant complaints about poor customer service, including unresponsive staff and dismissive management.

Product Availability

Customers frequently reported issues with product availability, including items being out of stock or discrepancies between online listings and in-store inventory.

Store Cleanliness

The store was generally noted for being clean and well-organized, contributing positively to the shopping experience.

Delivery Issues

Several reviews highlighted serious problems with delivery services, including delays and miscommunication regarding delivery confirmations.

Staff Assistance

There were mixed reviews regarding staff availability and willingness to assist, with some customers feeling ignored while others received excellent help.
  • AC
    Andrew Cole
    Jan 4, 2026
    5.0
    Great staff, everything you'd expect at a Lowe's or similar store. Very easy to do valid returns. Military discount. Veteran parking. Nearly everything I've needed for many large and tons of small home projects the past 5 years.
  • DS
    David Stinson
    Dec 31, 2025
    5.0
    I love Lowe's really do
  • SL
    Sheri Lourcey
    Dec 22, 2025
    5.0
    Just had my refrigerator delivered, and Micha (not sure the spelling) was very professional. He couldn't exactly hook it up ,because of yhe copper wire,but took the other fridge and set everything else up for me. My husband was working, and I had no idea how to do anything, and was getting a little stressed and he calmed me down and helped with everything he could. He is a very nice man and deserves a raise. He didn't have to be so nice to help with all of that. Thank you very much.
  • IC
    Ian Clark
    Dec 7, 2025
    1.0
    I purchased all the pieces needed to build a fence around our backyard for a home that we just bought. They marked portions of the order for pickup that I had no way to pick it up. I went into the location to change them to delivery and then paid the delivery fee. At some point someone went into the order and altered it someway that it tried to charge an additional delivery fee and that payment failed. The original payment for all of the goods went through over a month ago, and they are now not giving me my fence posts that are paid for because they say the payment failed. Problem is the balance for the full amount is on my card still and I will be making payments to pay off a balance created for items they still have not allowed me to have. No one in the store has been able to be helpful, no one in customer care seems to have any ability to do anything, and they rarely ever provide any feedback and are terribly non responsive.
  • SC
    Shelley Clessas
    Dec 1, 2025
    5.0
    Luis from hardware is the man! Came in, showed him exactly what I wanted, he went and got it and in just a couple minutes had it loaded on my cart. Thank you!!!

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.