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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Orange City, FL, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
2,484 reviews
5 stars
1,515
4 stars
488
3 stars
189
2 stars
96
1 star
196
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant decline in customer service, with many customers reporting rudeness, lack of assistance, and long wait times.
Staff Availability
Numerous reviews mention difficulty in finding staff for assistance, leading to frustration among customers.
Product Issues
Customers have expressed dissatisfaction with product quality and issues with returns, including delays and poor communication.
Positive Experiences
Despite negative feedback, some customers highlighted exceptional service from specific employees, indicating that positive experiences do occur.
Store Environment
The store is generally described as clean and organized, but there are concerns about the self-checkout system replacing traditional cashier lanes.
- MGMARK GARCIA-KOHLYJan 4, 20265.0My wife and I stopped in Lowe's for a few minutes in the garden department and picked up some very lovely flowers for our front yard.
- JSJesus Jose SanchezDec 29, 20251.0Chris the so called manager does not deserve not even 1 star . Horrible customer service , very rude and disrespectful . laughed in my face and told me to have fun calling corporate .I do not know how is he manager at this store . refused to call another store manager told me to bad he is the only one i can talk to and laughed in my face and said have fun calling corporate . Disgusting behavior coming from a so called manager .
- LOLisa ODec 9, 20253.0I was frustrated to learn that Lowe's has adopted a restrictive return policy which shows they don't value their customers like they had previously. At the service desk I was turned away from returning a few bolts because I didn't have the receipt and the purchase wasn't attached to my phone number. I was told if a customer pays cash without providing a phone number, Lowe's will not take the items back. They used to issue the return value as a store credit if there was no receipt. The total value of my items was less than $10. I was astonished that Lowe's was willing to alienate it's customers for a few dollars. I usually buy all of my home needs from Lowe's, but with the new very strong feeling that Lowe's doesn't appreciate me as a repeat customer, I made a large purchase (over $500) at a competitor's store. I am now looking at other stores for my purchases.
- KRKathy RomanDec 8, 20255.0We dealt with Anthony in appliances. He gave us the detailed information on a washer and dryer we were looking to buy. He made us feel so comfortable and well informed about the appliances that we purchased them and are very happy we got him to help us with comparisons. Companies need more employees like Anthony. Thank you Anthony.
- PMPaula MoralesDec 7, 20251.0Their customer service is below par. I had to awkwardly stand around while 2 women in the front have a conversation about horses before I was acknowledged. I needed help finding a specific type of battery, I was then pointed to where I’ve been looking for 5 minutes, after a moment, the attendant finally helped me, said she couldn’t find it and ended the conversation. No attempt to call someone else over, no attempt to look elsewhere, no attempt to order battery. I will gladly take my needs to Home Depot.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Orange City, FL?
You can find a wide variety of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing essentials, power tools, and more.
What services does Lowe's Home Improvement offer?
Lowe's provides services such as appliance installation, carpet installation, deck installation, flooring installation, garage door installation, lighting and ceiling fan installation, and more.
What are Lowe's Home Improvement's store hours?
The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sundays from 8:00 AM to 8:00 PM, with adjusted hours on holidays.
Does Lowe's Home Improvement in Orange City offer delivery and in-store pickup?
Yes, Lowe's offers both in-store pickup and delivery services.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. For online purchases, you can start a return online. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any nearby restaurants where I can eat before or after shopping at Lowe's?
Yes, there are nearby places such as Jimmy John's, SUBWAY, Papa John's Pizza, Pizza Hut, Fujiyama Japanese Restaurant, and Woody's Barbecue.
Where can I find fitness centers near Lowe's Home Improvement in Orange City?
Nearby fitness centers include LA Fitness and Esporta Fitness, perfect for a workout before or after your shopping trip.
Are there any medical facilities close to the Lowe's Home Improvement store in Orange City?
Yes, Advent Health, Halifax Health Brooks Rehabilitation Outpatient Clinic, North Orlando Surgical Group, and Orange City Medical Associates are nearby for your medical needs.
Does Lowe's Home Improvement offer customer support and how can I contact them?
Customer support is available via email at customercare@lowes.com or by phone at +1 386-774-7000. They also maintain an active presence on social media such as Facebook and Twitter.