Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Ocala, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
2,926 reviews
5 stars
1,639
4 stars
666
3 stars
246
2 stars
101
1 star
274
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others, particularly management, faced criticism for being unhelpful and dismissive.
Product Availability
Customers generally found the store well-stocked and organized, with a good variety of products available.
Delivery Issues
Numerous complaints about delivery and installation services, including poor scheduling, unprofessional staff, and unresolved issues with missing items.
Store Environment
The store was often described as clean and pleasant, although there were isolated reports of unpleasant odors and issues with in-store animals.
- SLShan L1 day ago1.0Items show as instock. So i ordered and waited for items for over an hour only for the instacart driver to substitute due to being out or stock. And genius substituted with a produce priced double. Are you kidding me ? Both sites useless. Lowe’s and instacart
- OROsvaldo Morejon ravelo6 days ago1.0Muy malo el servicio de entrega los forklift ahí parados y los camiones acá y no son atendidos más de 3 horas acá y nada q te atienden
- MMMrMaximus1974Jan 2, 20265.0Im extremely IMPRESSED ROY helped me out w some bolts for my hitch im gonna install on my car,,he knew all the sizes and wich nuts and washers and everything,,almost more than me..i give u props Roy..thanks so much..!!..by the way store was fully stocked and Super clean..thanks..!!
- IRIvan RobinsonJan 1, 20261.0I think I will stop going to Lowe's . Thay over charge me for wood . Got my money back. Next day. I need one board. Raised the price by one dollar. No help in store. You are at the top of the world. So you can change but I do not have to pay.
- RRRR RDec 31, 20251.0Used to be great until yesterday. Bought an item on the holiday sale and realized you need two more items from this collection to use it. I tried returning it (brand new in box) a day or two later, and Lowe’s would not allow me to. Holidays are not over. We still have New Year’s and Three Kings. Customer service on the phone said it was up to the manager, who never showed her face and continued to say no on the phone. The counter lady never even specified what the item was. They went straight to the trash. Lowe’s might need the money more than I do.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Ocala, FL?
Lowe's offers a wide range of products including appliances, bathroom supplies, building supplies, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing supplies, storage, tools, washers & dryers, and more.
What are the store hours for Lowe's Home Improvement in Ocala?
Lowe's in Ocala is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I track my order status at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates are sent when your order status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services including appliances installation, flooring installation, cabinet installation, lighting installation, HVAC installation, and many more to support your home improvement projects.
What language options are available at Lowe's Ocala store?
The store offers English and Spanish language support with in-store translation services available for other languages.
Are there any nearby places that customers might visit before or after shopping at Lowe's in Ocala?
Yes, customers can conveniently visit ALDI USA supermarket for groceries, Murphy USA gas station for fuel, and Pet Paradise Ocala for pet services nearby.
How can the nearby Minute Key locksmith service be useful when visiting Lowe's?
Minute Key, located near Lowe's, offers key and locksmith services which can be helpful if you need key duplication or locksmith assistance during your home improvement projects.
Are there any nearby real estate services close to Lowe's Home Improvement in Ocala?
Yes, there are several real estate agents and services nearby such as Tonya Rodriguez Realtor, Jay Guberman Realtor, Ruthie Archie (Coldwell Banker Ellison Realty), and others, which could be convenient for customers interested in buying or selling homes while planning home improvements.