Business Details
About
Mattress StoreBedroom Furniture StoreCity Mattress
Discover your finest night’s sleep at City Mattress. This second generation, family-run specialty sleep company was founded in 1964 with the singular concept of providing the largest selection of the finest mattresses at the guaranteed lowest prices by sleep professionals who care about your comfort in all that we do. With over 80 mattress comforts in a broad range of prices, City Mattress leads the market with service and selection. Beyond mattresses, City Mattress offers everything you need to sleep…wood beds, metal beds, upholstered beds, bedroom furniture, adjustable beds, pillows, linens and so much more.
Details
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.9
197 reviews
5 stars
182
4 stars
11
3 stars1
2 stars0
1 star
3
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers consistently praised the knowledgeable, patient, and professional sales staff, particularly mentioning individuals like Victoria, John, and Gary.
Customer Service
Many reviews highlighted excellent customer service, with staff going above and beyond to assist customers, including follow-ups and accommodating exchanges.
Product Quality
Overall, customers expressed satisfaction with the quality and selection of mattresses available, although there were some complaints regarding specific product support.
Delivery Experience
The delivery process received positive feedback for being timely and professional, contributing to a smooth overall shopping experience.
Return Policy Issues
Some customers expressed dissatisfaction with the return policy, particularly regarding exchange fees and limitations on returns.
- JRJoshua RoumiJan 7, 20265.0had a wonderful salesman, Michael Ludwig.... we just came in for general information and we were so comfortable and impressed, with Michael's expertise, patience and professionalism that we made the decision right there and then. we appreciate his excellent service. City Mattress will be our only place we will shop for mattresses from now on... thank you Michael. !!
- BMBrian MerittDec 23, 20255.0We found our salesperson, Victoria, in the North Palm Beach store to be quite knowledgeable about your mattress products and able to help us understand which mattresses would be most beneficial for us. She was respectful through the process and patient. There was little doubt between my wife and I that we were not going to leave the store without purchasing not one but two mattresses from her.
- ABAnn BDec 12, 20255.0John was so knowledgeable, helpful and very patient with me finding the perfect mattress. It took me trying out a few but at last I think 3’s definitely a charm. So far so good. Thank you again John. I can see why you’re the store manager.
- DGDavid GagnonDec 2, 20255.0Michael Ludwig was a pleasure to do business with. He understood what we needed and made good recommendation. The delicery persons were also good to deal with
- GCGeorgina CastroDec 2, 20251.0We bought a $3,000 mattress which turned out to be too soft and didn't provide adequate support. I slept terribly for the first few days, and ended up sleeping on a cot for practically the entire month because the return policy says you have to wait 30 days. After that, they charged me an additional $200 to exchange the product, something the salesperson didn't tell us when we bought it. Very poor after-sales service. Compramos un colchón de 3000 dólares el cual resultó ser demasiado blando y no me da un soporte adecuado. Dormí pésimo los primeros dias, al final terminé durmiendo en una cama de campaña prácticamente todo el mes porque la politica de devolución dice que hay que esperar 30 dias. Después de eso para el cambio del producto además me cobran 200 dólares mas y cuando compramos el vendedor no nos dijo. Muy mal servicio de post venta.
Frequently Asked Questions About City Mattress
What types of mattresses and brands does City Mattress offer?
City Mattress offers over 80 mattress comforts featuring brands such as PranaSleep, TempurPedic, Simmons Beautyrest, Serta, Nectar, Stearns & Foster, Sealy, Casper, Purple, and Kingsdown.
What are the store hours for City Mattress in North Palm Beach, FL?
City Mattress is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM, with some specific holiday hours.
Does City Mattress provide delivery and setup services?
Yes, City Mattress offers free delivery and setup along with same day delivery options.
What payment methods are accepted at City Mattress?
City Mattress accepts American Express, Cash, Check, Discover, Financing options, Mastercard, and Visa.
Can I make a reservation or appointment to visit City Mattress?
Yes, you can book an appointment online at https://booking.citymattress.com/v2/#book/provider/7.
What is the address and contact number for City Mattress in North Palm Beach?
City Mattress is located at 11701 U.S. 1, North Palm Beach, FL 33408. Their phone number is +1 561-622-7227.
Are there any nearby places where I can grab food after visiting City Mattress?
Yes, nearby food options include Tijuana Flats (Mexican restaurant), Chipotle Mexican Grill (Tex-Mex restaurant), Jersey Mike's Subs (sandwich shop), Barcello (American restaurant and bar), Jeremiah's Italian Ice (ice cream shop), Limoncello (Italian restaurant), The Melting Pot (fondue restaurant), and Starbucks (coffee shop).
What are some nearby financial services if I need banking assistance when visiting City Mattress?
Nearby financial services include Third Federal Savings & Loan, Valley Bank, and Western Union money transfer services.
Which nearby stores or service providers can complement my visit to City Mattress?
Nearby service providers include Verizon Authorized Retailer – Cellular Sales for mobile phone needs, Public Storage for self storage, and several beauty salons like MN Salon and Hair Energy.
Does City Mattress provide accessible facilities for individuals with mobility challenges?
Yes, the store features wheelchair accessible entrances and parking, as well as service and assembly assistance.