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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in New Port Richey, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
3,820 reviews
5 stars
2,235
4 stars
791
3 stars
308
2 stars
133
1 star
353
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some praised helpful staff while others reported long wait times and unprofessional behavior.
Product Availability
Customers appreciated the variety and availability of products, but some noted issues with stock levels and inventory accuracy.
Store Cleanliness
The store was generally reported as clean and well-organized, contributing positively to the shopping experience.
Delivery Issues
Several customers expressed frustration with delivery services, citing poor communication and mishandling of orders.
Pricing Concerns
Some customers found prices to be higher than competitors, leading to dissatisfaction with perceived value.
- HBH BullockJan 5, 20265.0Eric along with other staff are amazing! They make shopping at Lowe's convenient amd fun! Well managed.
- MRMr. Nick RanneyJan 5, 20265.0Guy running the plumbing department at least knows where everything is.
- GRGino RomanelloJan 3, 20261.0I just purchased a new tool chest from this Lowe’s. When I went to pick up my order they gave me an old floor model. The unit was covered in dust with scratches and dings all over. When I commented on the condition the girl helping me said they build them for Christmas and this was the last one. There is no way it was covered in that much dust in a couple weeks. Also the keys that go to the locks were missing. I called to speak to a manager and waited 15 minutes on hold only to be told he’d call me back. Never received any call. Worst experience I’ve ever had at Lowe’s a
- JAJoan AlbertDec 21, 20255.0I came in stressed and overwhelmed… Larry M took me on personally and helped me get everything and “more” lol that my handyman texted me he needed :D The manager Shawn helped him get me all checked out and loaded…. GRATEFUL
- MDMiguel DiazDec 14, 20255.0Last week I visited the store to start my flooring upgrade. I returned today and receive an outstanding customer service from Danielle and her teammates. I was not a Lowe's customer but today they are my business.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in New Port Richey, FL?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical items, flooring, garden tools, grills, hardware, lighting, plumbing, storage, tools, and more.
What services does Lowe's provide at the New Port Richey location?
Lowe's offers installation services for appliances, flooring, cabinets, plumbing fixtures, lighting, HVAC, roofing, and more, along with free delivery, free haul away, easy returns, and easy exchanges.
What are the operating hours for Lowe's Home Improvement in New Port Richey?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and Sunday from 7:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for their customers.
Which payment methods are accepted at Lowe's in New Port Richey?
Lowe's accepts American Express, cash, checks, Diners Club, Discover, MasterCard, and Visa.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe’s account. Email updates will be sent if your order status changes.
What should I do if I want to return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned via your order history on Lowes.com, and in-store returns require proof of purchase at the customer service desk.
What nearby dining options are available around Lowe's in New Port Richey?
Nearby dining options include Mediterranean Grille, Early Bird Cafe, Cafe Europa, Taco Bell / KFC, Smoothie King, and MrBeast Burger, offering a variety of cuisines for customers to enjoy before or after shopping.
Are there any nearby services related to home improvement around Lowe's?
Yes, nearby services include Experts Garage Door Repair Installation Process, Blue Rhino Propane Exchange, Spreadbury Landscape & Lawn Maintenance, Inc., The Fence King, LLC, and Scott Flowers Lawn and Tree Service for your home improvement needs.
How can nearby key and locksmith services assist customers visiting Lowe's?
Nearby Minute Key and minuteKEY offer quick key replacements and locksmith services, convenient for customers who may need to duplicate keys or unlock services while shopping at Lowe's.