Lowe's Home Improvement

3.9
1308 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Naples, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
12730 Tamiami Trail East, Naples, FL
34113, United States

Hours

Reviews

4.0
1,126 reviews
5 stars
611
4 stars
218
3 stars
94
2 stars
36
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.

Product Availability

Several reviews mentioned issues with product availability, including items listed as in stock that were not found in the store.

Staff Knowledge

While some employees were praised for their knowledge and helpfulness, others were criticized for lack of training and inability to assist customers.

Store Condition

The store was generally noted as clean and organized, but some customers experienced frustrations with the layout and finding items.

Appliance Issues

Numerous complaints were made regarding appliance purchases, including poor installation service and lack of support for defective products.
  • JB
    John Bowers
    1 day ago
    5.0
    Great place
  • JJ
    Jon
    Dec 17, 2025
    1.0
    Pro service cashier too busy talking with buddies then ringing up customers
  • TN
    Tim N
    Dec 14, 2025
    5.0
    Standard lowes. Gets you what you need. Staff is very nice.
  • JC
    Jason Clifford
    Dec 11, 2025
    5.0
    They were great and price was cheaper than other places
  • AR
    A R
    Dec 5, 2025
    1.0
    I spent over an hour on hold trying to get a status update on an order I placed in-store. The associate didn’t greet me before putting me on hold, and twice someone picked up the call only to immediately hang up, disconnecting me after all that waiting. On top of that, my order is already more than a month delayed. I still do not have an update.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.