Extra Space Storage

4.9
533 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreWine Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 10550 Goodlette-Frank Rd in Naples, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, golf carts available, military discount, wide drive isles, wine storage, vehicles are allowed in drive-up units, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
10550 Goodlette-Frank Rd, Naples, FL
34109, United States

Hours

Reviews

4.9
533 reviews
5 stars
505
4 stars
16
3 stars
3
2 stars
0
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Tracy and Samara, for their exceptional friendliness, professionalism, and willingness to help.

Cleanliness

The facility is frequently noted for being clean and well-maintained, contributing to a positive customer experience.

Efficiency

Many reviews highlight the quick and easy process of renting units and transferring between them, indicating a well-organized operation.

Value Concerns

Some customers expressed concerns about frequent price increases, suggesting a need for more transparent pricing policies.
  • AA
    altaratz
    1 day ago
    1.0
    I wish I could give this zero stars. This place is absolutely predatory. My wife rented a unit in this location and with this company 10 years ago and what I found out is that their corporate policy used to raise prices something like twice a year and you’re only notification is a piece of certified mail. You are essentially on a one month contract and they can raise prices on you whenever, and they do. Our initial monthly cost was on the order of $100 a month and by the time I realized what was going on they were charging almost $500 a month to us. Absolutely outrageous for a 10 X 10 storage unit. I called the corporate office and tried to get the district manager that runs this and other locations in Collier County and no one ever called me back and I was completely ignored. We moved five or six times since she opened the storage unit up and the certified mail never got to us. Admittedly, we should’ve kept a closer eye on the monthly bill that was hitting the credit card, but you don’t expect a company like this to have a limitless ceiling on pricing and put the onus on you to negotiate your twice a year price increases down. I wouldn’t get a storage unit in this place ever again… There’s plenty of local mom and pop storage places that have much more reasonable pricing schemes, price ceilings longer contracts. Stay away!
  • JG
    John Gilles
    Jan 6, 2026
    5.0
    Great and helpful office staff!
  • DD
    Dade Dowdle
    Dec 31, 2025
    5.0
    Great management - solid guy.
  • RF
    Robyn Fleming
    Dec 27, 2025
    5.0
    Friendly management (thanks Tracy) and helpful. The facility is always clean. My parents have been storing here for years.
  • AD
    a dipaolo
    Dec 27, 2025
    5.0
    In less than 15 minutes I was able to start unloading into a new space. Clean, easy to navigate. Staff was great!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.