As the trusted home improvement store near you, Lowe’s in Mount Dora, FL offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Mixed reviews on customer service; some employees are praised for being helpful and knowledgeable, while others are criticized for being rude or unresponsive.
Product Availability
Customers frequently mention issues with product availability and organization, leading to frustration when items are out of stock or misplaced.
Store Cleanliness
Concerns were raised about cleanliness, particularly in the restrooms and areas where products are stored.
Delivery and Installation
Numerous complaints about poor delivery and installation services, including delays and unprofessional behavior from subcontractors.
Positive Experiences
Despite the negatives, many customers report positive experiences with specific employees who provided exceptional service.
AK
Anthony King
1 day ago
5.0
Always helpful and friendly 😊
TP
Tracy Postel
Dec 28, 2025
1.0
Stopped to pick up large bag of dry dog food today which was located on bottom shelf close to garden center. Outside of bag was covered with mouse turds which I touched as pulling out bag. Tried to check another bag deep behind it and was in same gross condition. Employee said those were the only bags they had of that brand.
Disgusting-older people or children could also
Come in contact with that filth;let alone bring that filth into my home and feed my dog
JG
Jackie Giri
Dec 22, 2025
5.0
OK, so my fridge died completely and they found me one that I could put in the very next day just measure three times make sure that machine works and fits and also if you have a copper pipe change it before they show up it’s about 250 bucks to change the pipe to a vinyl one, but if you have a copper pipe fix that before you get the refrigerator because they will not hook it up at all, they can’t they won’t so just be aware of that.
DH
donald hardee
Dec 16, 2025
1.0
Worst location anywhere!!! Product never in right spot. Takes manager 20 min to come to front of store. Huge sales without any actual items. This location is always terrible.
DS
Diane Sanders
Dec 1, 2025
2.0
Apparently I am not alone in my disappointment with Lowes 48 hour return policy on power tools.
I purchased a paint sprayer which we ended up not needing for our project. I attempted to return the sprayer which was unopened and in its original packaging with a receipt, only to be advised of the 48hour return policy.
12/3/25 update
Lowes customer service team responded to my review saying they wanted to “help out and ensure you’re taken care of” I called the number they advised- but the customer service representative was not helpful. Instead of helping they simply repeated the 48hour return policy and the decision would depend on the local store. I suggested that if a refund was out of the question . At least issuing a store credit would be acceptable/ but she responded that there was nothing she could do and pointed me back to the policy posted on their website.
So why was I directed to call if that was all I’d get a copy of the policy and no resolution? I’m left more frustrated than before. Their “thank you for bringing this to our attention” felt like lip service. As of now - no refund, no credit, no resolution, just wasted time.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mount Dora, FL?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and much more.
What are the store hours for Lowe's Home Improvement in Mount Dora?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours on certain dates.
Does Lowe's in Mount Dora offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What is Lowe's return policy?
Most items can be returned within 90 days. Online returns can be initiated through your order history, while in-store returns require proof of purchase at the customer service desk.
What installation services does Lowe's Home Improvement provide?
Lowe's offers a variety of installation services including appliances, countertops, flooring, doors, HVAC, lighting, fencing, roofing, and more.
Are there any nearby places to grab a coffee or snack after visiting Lowe's in Mount Dora?
Yes, nearby options include Joy Donuts, Foxtail Coffee, and Tropical Smoothie Cafe, where customers can enjoy coffee, smoothies, or snacks after visiting Lowe's.
If I need locksmith services near Lowe's in Mount Dora, where can I go?
Minute Key locksmith services are located nearby multiple times, providing convenient key and lock services close to Lowe's store.
What fitness or recreational options are near Lowe's in Mount Dora?
Orangetheory Fitness, a gym and boot camp venue, is nearby for customers interested in fitness activities before or after shopping at Lowe's.
What payment methods are accepted at Lowe's Home Improvement in Mount Dora?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.