Brand Certified
Lowe's Home Improvement
4.0(2756 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
9191 SW 137th Avenue, Miami, FL
33186, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(786) 319-5126
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/FL-Miami/2904
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Miami, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.0
2,756 reviews
5 stars
1,558
4 stars
480
3 stars
181
2 stars
102
1 star
435
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for rudeness and lack of assistance.
Product Availability
Frequent issues with product availability and order fulfillment, leading to customer frustration and cancellations.
Store Organization
Generally positive feedback on store cleanliness and organization, making it easy for customers to find items.
Return Policy
Customers expressed dissatisfaction with the return policy, citing strictness and lack of flexibility.
Delivery Issues
Numerous complaints about delivery delays and poor communication regarding order status.
- GMGabriel Martins1 day ago5.0Very satisfied
- RRRobert R2 days ago4.0I have a commercial account here, I like that’s it’s very organized I shop between Lowe’s and homedepot a lot. I install fences for chain link it’s too expensive wood fence it’s great . Plenty of parking,new theft prevention tag readers hopefully help keep prices down by catching thieves
- BPBarbie ParedesFeb 22, 20264.0Went to lowes for the DIY kids workshop and it was nice. They allow walkins with last months project. The aprons for the kids are good quality and they let you take home the goggles. It was uncomfortable to have a lady with her child walking around selling bags of cookies, and the associates should have dismissed her for soliciting their customers. It was nice that the registration table had candy for the kids.
- APAileen PerezFeb 4, 20261.0I had a very disappointing experience with Lowe’s customer service regarding a recent return. I attempted to return a product that was unused and in original condition, but was denied due to what I consider an overly strict and unrealistic return policy. The manager was not willing to offer any flexibility or solutions, and the interaction felt dismissive rather than helpful. For a large retailer that promotes customer satisfaction, I expected better support and problem-solving. Instead, I left feeling frustrated and undervalued as a customer. Due to this interaction I will not be purchasing here again.
- NGNILDE GARCIAJan 17, 20261.0First time at Lowe’s. Placed order on Dec 03, 2025 for a GE Dishwasher on sale on line to have it delivered, installed and haul away my old dishwasher. Store said delivery estimated time will be December 19, 2025. I accepted thinking by December 24 would be installed. They kept saying in Transit to store. Delayed. On December 28 still no updates no one in the store nor customer service would give me any updates. Called customer service in their website I admit they were helpful in connecting dots but told me there was a shipment coming down on the 3rd of January but couldn’t confirm if my order was being shipped. Cancelled my order and Costco had same dishwasher on sale $100 less ordered it on a Friday and by the next Friday was delivered, installed and my old one disposed of. Very professional serviceman, nice and Knowledgeable. Never again will order from Lowe’s …
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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