Lowe’s in Miami, FL is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Numerous reviews highlighted poor customer service experiences, including unresponsive staff, rude interactions, and long wait times for assistance.
Delivery Issues
Many customers reported significant delays and problems with delivery, including canceled orders and lack of communication regarding delivery status.
Product Availability
Customers frequently mentioned issues with product availability, including items listed online that were not in stock at the store.
Mixed Employee Experiences
While some employees received praise for their helpfulness and professionalism, others were criticized for being unhelpful or unresponsive.
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Piñero /Martinez
Jan 4, 2026
1.0
Have you wondered why Lowe’s is always empty and HD is always full? I recently bought 4 folding chairs at this store, my wife didn’t like the color, Manager Poulivan didn’t let me return it because, he said, holidays items were not returnable, items were not used, in HD you don’t even need receipt to return items, not talk about the distance we have to drive to go to this store due to the few amount of Lowe’s stores in Miami
LO
Livys Ortega
Jan 4, 2026
5.0
After an extremely frustrating experience purchasing wood flooring for my new home, I was honestly feeling overwhelmed and disappointed. That completely changed when I was helped by Maverick at the Kendall location (Store 2904). From the very beginning, Maverick showed genuine care, patience, and understanding for my situation. He took the time to truly listen to my concerns and never once made me feel rushed or dismissed.
What stood out the most was his dedication. Even though the product I needed was out of stock, Maverick went above and beyond, doing everything in his power to try to find a solution. He explored all available options, remained positive, and reassured me throughout the process. His professionalism, empathy, and determination turned what could have been a negative experience into a truly positive one.
Because of Maverick’s exceptional customer service, I completely changed my mind about Lowe’s. He restored my confidence in the company and reminded me how impactful great customer service can be. I genuinely hope there are more Mavericks in the store, employees like him are invaluable and make all the difference for customers during stressful moments. Thank you Maverick, YOU ROCK!
MM
MEL
Dec 30, 2025
1.0
It’s not surprising this location has a two-star rating on Yelp. This was one of the worst purchasing experiences I’ve had. I lost a significant amount of money on an unopened item that they continue to sell at full price, yet they refused to accept the return.
I would strongly caution anyone purchasing gifts from Lowe’s—if the recipient doesn’t want the item, returning it may be extremely difficult. This experience has completely changed my view of the company, and I will not be shopping at Lowe’s again.
PS
Pablo Smith
Dec 30, 2025
1.0
Horrible! Don’t get anything delivered to your home! I always bought from Home Depot and I wanted to try something new! What a mistake never again! There’s no manager to talk too and I called corporate to get a better solution and it was worst! 4hrs on the phone waiting! Don’t waste your time here! Just go to the store and pick it up yourself!
RM
Robert M
Dec 24, 2025
1.0
I made an online purchase and had to return it because the image on the Lowe's website was mislead and I received a different item, which I had to return. It's been 12 days and I still haven't received my money back in my bank account. That's why more and more people are choosing Home Depot , That's why it doesn't surprise me that Home Depot is always crowded and Lowe's isn't. Lowe's is a disaster.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Miami, FL?
You can find quality hardware products, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more at Lowe's Miami store.
What are the operating hours for Lowe's Home Improvement in Miami?
The store is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays. Holiday hours may vary.
Does Lowe's Home Improvement in Miami offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my online order at Lowe's?
Check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent for any status changes.
What are the payment options available at Lowe's Home Improvement in Miami?
You can pay using American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa at Lowe's Miami store.
Are installation services available for products purchased at Lowe's?
Yes, Lowe's offers a wide range of installation services, including appliances, flooring, cabinets, doors, windows, and more.
Is Lowe's Home Improvement in Miami accessible for customers with disabilities?
Yes, the store has wheelchair accessible parking and onsite services to accommodate customers with disabilities.
Which nearby places can I visit before or after shopping at Lowe's Miami?
Nearby, you can visit Blue Rhino Propane Exchange for propane supplies, Costco for furniture, and Panera Bread for a café experience, making your visit more convenient and enjoyable.
Are there nearby services for key and locksmith needs close to Lowe's in Miami?
Yes, minuteKEY and Minute Key key and locksmith services are located near Lowe's, helpful if you need key cutting or locksmith assistance during your visit.
What health and wellness options are available near Lowe's Home Improvement in Miami?
Nearby health and wellness locations include Banfield Pet Hospital for veterinary services, Massage Envy for massage and skin care, and Pearle Vision for eyewear and optometrist services.