Extra Space Storage

4.9
641 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2500 SW 28th Ln in Miami, FL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2500 SW 28th Ln, Miami, FL
33133, United States

Hours

Reviews

4.9
641 reviews
5 stars
616
4 stars
11
3 stars
2
2 stars
0
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Rafael and Milena, received high praise for their helpfulness, professionalism, and attentiveness, making the rental process smooth and stress-free.

Cleanliness

The facility is consistently described as clean, well-organized, and secure, contributing to a positive customer experience.

Pricing Concerns

Several customers expressed dissatisfaction with significant rent increases and a lack of communication regarding pricing changes, indicating a need for better transparency.

Overall Experience

Most reviews reflect a positive overall experience, with many customers recommending the facility for its excellent service and supportive staff.
  • CN
    Carlos Nieto
    Jan 5, 2026
    5.0
    Great Service and amazing facilities.
  • MM
    Mayora
    Dec 1, 2025
    5.0
    Ralph is an excelente worker and very cooperativa.
  • VZ
    Veronica Gimenez Zapiola
    Nov 25, 2025
    5.0
    I had an amazing experience at Extra Space Storage . Rafael Sorondo was incredibly helpful and made the whole process very smooth. He explained our choices and ensured we were comfortable throughout the process. His customer service was top-notch !
  • DC
    Dante Cifuentes
    Nov 24, 2025
    5.0
    The place is clean, well organized and the staff is great; Milena was of great help guiding the process and showing us different storage spaces. Excellent experience at a reasonable price!
  • JM
    Jane Martins
    Nov 23, 2025
    5.0
    We were looking at a few different storage options, but Milena’s amazing customer service completely won us over. She was kind, patient, and took the time to explain everything clearly, which made the whole process so easy and stress-free. You can tell she genuinely cares about helping her clients. We’re really happy with our choice — thank you, Milena, for such a great experience! 🙏✨

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.