Store your belongings at Extra Space Storage on 2500 SW 28th Ln in Miami, FL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, security access to your floor only, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Rafael and Milena, received high praise for their helpfulness, professionalism, and attentiveness, making the rental process smooth and stress-free.
Cleanliness
The facility is consistently described as clean, well-organized, and secure, contributing to a positive customer experience.
Pricing Concerns
Several customers expressed dissatisfaction with significant rent increases and a lack of communication regarding pricing changes, indicating a need for better transparency.
Overall Experience
Most reviews reflect a positive overall experience, with many customers recommending the facility for its excellent service and supportive staff.
CN
Carlos Nieto
Jan 5, 2026
5.0
Great Service and amazing facilities.
MM
Mayora
Dec 1, 2025
5.0
Ralph is an excelente worker and very cooperativa.
VZ
Veronica Gimenez Zapiola
Nov 25, 2025
5.0
I had an amazing experience at Extra Space Storage . Rafael Sorondo was incredibly helpful and made the whole process very smooth. He explained our choices and ensured we were comfortable throughout the process. His customer service was top-notch !
DC
Dante Cifuentes
Nov 24, 2025
5.0
The place is clean, well organized and the staff is great; Milena was of great help guiding the process and showing us different storage spaces. Excellent experience at a reasonable price!
JM
Jane Martins
Nov 23, 2025
5.0
We were looking at a few different storage options, but Milena’s amazing customer service completely won us over.
She was kind, patient, and took the time to explain everything clearly, which made the whole process so easy and stress-free.
You can tell she genuinely cares about helping her clients.
We’re really happy with our choice — thank you, Milena, for such a great experience! 🙏✨
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Miami, Coral Gables, South Miami, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of SW 27th Ave and S Dixie Hwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of seperation from the outdoor elements.
What are the access hours for Extra Space Storage?
The gate is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
When is the office open at Extra Space Storage?
Office hours are Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. The office is closed on Sundays.
Do you offer climate-controlled storage units?
Yes, most Extra Space Storage facilities, including this one, offer climate-controlled storage units to protect temperature-sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage provides a variety of moving and packing supplies which can be purchased online and at the facility.
What forms of payment does Extra Space Storage accept?
Payments can be made using American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Extra Space Storage located?
Extra Space Storage is located at 2500 SW 28th Ln, Miami, FL 33133, at the corner of SW 27th Ave and South Dixie Hwy.
Is there a manager available on-site at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs and provide customer service.
Are there other storage facilities near Extra Space Storage?
Yes, nearby storage options include CubeSmart Self Storage, Public Storage, and Life Storage - Miami, providing options if you need alternative or additional storage.
How can I use nearby fitness and wellness centers in Miami with my visit to Extra Space Storage?
You can visit Bikram Hot Yoga Miami - Coconut Grove or Best Body Fitness Miami nearby for a workout or relaxation session before or after handling your storage needs.
What local amenities are near Extra Space Storage for convenience?
Nearby amenities include Kalos Elements for home improvement, Rides Miami for auto detailing, and LnS Gallery for art, which you might find interesting or useful when visiting the storage facility.