Store your belongings at Extra Space Storage on 12380 SW 8th St in Miami, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, kiosk, wide drive isles, vehicles are allowed in drive-up units, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Gustavo and Ili received numerous praises for their exceptional customer service, being described as friendly, professional, and helpful.
Facility Experience
Customers appreciated the cleanliness and security of the storage facility, noting it as well-maintained and accommodating.
Communication
Many reviews highlighted the thorough explanations and clear communication provided by staff, particularly Gustavo, which made the rental process easy to understand.
Access Issues
One customer reported a negative experience regarding access restrictions and inconsistent treatment, raising concerns about communication of rules and fairness.
PM
pat ml
3 days ago
5.0
Me atendió la Srta del front desk muy amable
CE
Carlos Estevez
Jan 3, 2026
5.0
Gustavo explained everything perfectly and got a great deal
YP
Yanet San Pedro
Jan 3, 2026
5.0
Muy agradecida del señor Gustavo una persona súper profesional y con muy buena actitud mil gracias a esta compañía por tener ese muchacho atendiendo a las personas felicidades Gustavo nunca cambies tu forma de tratar a las personas
AA
Adrian
Jan 2, 2026
5.0
Gustavo buena atención trato y buena explicación gracias
GG
Gregg
Dec 16, 2025
1.0
Location: Extra Space Storage – 12380 SW 8th St.
Employee mentioned: Amanda (red hair)
I rented a unit at this location and paid my rent in full. From the first day, I experienced unusual and uncomfortable treatment that escalated into access issues.
On a Sunday, when the office was closed but tenant gate access was still open (as it is for all tenants), I was inside my unit organizing my belongings. I had a portable power station and solar panels briefly set outside my unit, and the unit door was closed.
A staff member named Amanda (red hair) approached me and told me I “couldn’t do that.” This was the first time anyone informed me of such a rule. I immediately complied and stopped once it was brought to my attention and explained that I did not know this was prohibited.
Despite my immediate compliance and the fact that my rent was fully paid, I was then told that:
My gate access would be restricted to office hours only
I could be “kicked out”
No written warning or explanation would be provided
No specific lease clause or policy would be shown to me
What concerns me most is that every other tenant continues to have normal after-hours access, while only my access was blocked, even though I am not in default and corrected the issue immediately. I was never given a warning, written notice, or opportunity to resolve anything formally.
When I asked for clarification or documentation, I was told they “didn’t care” and was effectively told to leave if I didn’t like it — while keeping my payment.
This experience felt unprofessional, inconsistent, and unfair. If there are rules, they should be clearly communicated, enforced equally, and handled with basic respect — not sudden access restriction and threats after rent is paid.
I have since escalated this issue to corporate and am requesting written clarification and restoration of equal access.
I hope management addresses this, because no paying customer should be treated this way.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Miami residents near Tamiami, Sweetwater, University Park, and Westwood Lakes.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near SW 8th St/Tamiami Trl and SW 127th Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is about 1.8 miles from Florida International University.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the access hours for Extra Space Storage in Miami, FL?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for access.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a large selection of storage units including drive-up access units, climate-controlled units, and non-climate controlled units to suit your needs.
Can I buy moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies both online and at local facilities.
Does Extra Space Storage have security features?
Yes, the facility includes exceptional security features such as electronic gate access, video surveillance, and an on-site resident manager.
Where is Extra Space Storage located?
Extra Space Storage is located at 12380 SW 8th St, Miami, FL 33184, near the intersection of SW 8th St/Tamiami Trail and SW 127th Ave.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, cash, check, Discover, invoice, Mastercard, and Visa.
Is there RV and vehicle storage available at Extra Space Storage?
Yes, Extra Space Storage offers RV parking and allows vehicles in drive-up storage units, making it convenient for vehicle and trailer storage.
What nearby automotive services can I access around Extra Space Storage?
Nearby automotive services include Jiffy Lube for oil changes, Stop & Go Auto Center for repairs, Tire Kingdom for tires and gas, and Professional Glass and Windshields for windshield repairs.
Are there any nearby restaurants where I can grab a meal before or after visiting Extra Space Storage?
Yes, you can visit nearby eateries such as Churricos LLC food truck for quick bites, Mario The Baker for bakery goods, Are You Hungry Grill for American cuisine and a bar, or Burger King for fast food.
What nearby shopping and service options are available close to Extra Space Storage?
Nearby you can find Kmart for retail shopping, Regions Bank and Western Union for financial services, and Mr Alex Dry Cleaning for laundry needs.