Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 13101 NE 16th Ave in Miami, FL today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, drive up climate controlled units, golf carts available, wide drive isles, vehicles are allowed in drive-up units, commercial tenants, solar site and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,176 reviews
5 stars
1,125
4 stars
26
3 stars7
2 stars5
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Hugo and EP received numerous praises for their exceptional customer service, being described as helpful, kind, and efficient.
Facility Condition
The storage facility is noted for being clean, well-maintained, and temperature-controlled, contributing to a positive customer experience.
Management Issues
Several customers expressed dissatisfaction with management, particularly regarding sudden rent increases and lack of accountability for maintenance issues.
Staff Performance
While most staff, especially Hugo and EP, were commended, there were isolated complaints about rudeness from some employees.
- TJTANIS JEANDec 5, 20255.0Hugo his a excellent service manager
- MSMaria Fernanda SalasNov 25, 20255.0Hugo excelente atencion
- JVJournee ViridisNov 8, 20255.0Easy process, great help from Hugo! His so kind and helpful.
- MRMohin RahmanNov 4, 20255.0Great customer service provided by Hugo.
- SOSylvia OrdonezOct 23, 20255.0Hugo is the best customer service!!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Miami residents near North Miami, Keystone Islands, Biscayne Park, Golden Glades, North Miami Beach, and Bay Harbor Islands!
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located a few minutes south of the intersection of NE 16th Ave and NE 135th St.
Is Extra Space Storage close to any colleges?
Extra Space Storage is less than a mile from Johnson & Wales University North Miami and about 3.1 miles from FIC Biscayne Bay campus, making us an excellent option for college students in Miami who need storage lockers or units during the summer or while studying abroad.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Miami?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM for gate access.
What types of storage units does Extra Space Storage offer?
They offer a variety of units including drive-up access, climate-controlled, non-climate controlled, and vehicle storage units.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at the facility.
Is there climate-controlled storage available at this facility?
Yes, climate-controlled storage units are available for storing temperature-sensitive items.
What payment options are accepted at Extra Space Storage?
Accepted payment methods include American Express, Apple Pay, Cash, Check, Discover, MasterCard, and Visa.
Where is Extra Space Storage located in Miami?
It is located at 13101 NE 16th Ave, Miami, FL 33161, just south of the intersection of NE 16th Ave and NE 135th St.
Are there any colleges near Extra Space Storage?
Yes, Johnson & Wales University North Miami is less than a mile away, and FIC Biscayne Bay campus is about 3.1 miles away, making it convenient for students needing storage.
What nearby real estate services are close to Extra Space Storage?
Nearby real estate agents and services include Elva Elizabeth Alfonso, Miami Waterfront Realty, Annie Lopez Realtor, and Matthew Gist, which can help with accommodation and property management.
Are there automotive-related services near Extra Space Storage?
Yes, several automotive services such as All Star Motor Services Inc, Francis Tire and Auto Services, Hi-Line Collision, Classic Collision, and Superior Auto Art are close by for vehicle maintenance and repairs.
What recreational or cultural spots can I visit near Extra Space Storage?
Nearby you can find IK School of Rhythmic Gymnastics in Miami for sports activities, Lakeside At Biscayne Gardens which is a landmark and public plaza, and the American Czech-Slovak Cultural Club, a local restaurant and landmark.