Extra Space Storage

4.9
369 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5713 NW 27th Ave in Miami, FL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5713 NW 27th Ave, Miami, FL
33142, United States

Hours

Reviews

4.9
369 reviews
5 stars
352
4 stars
4
3 stars
3
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Mickey and Nelson, received high praise for their friendliness, helpfulness, and professionalism, creating a welcoming atmosphere for customers.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Digital Convenience

Customers appreciated the modern, digital features such as Bluetooth locks, which enhanced the ease of access to their storage units.

Affordability

Many reviews highlighted the competitive pricing of the storage units, making it an attractive option for customers.

Mixed Experiences

While most feedback is positive, there were a few complaints regarding technical issues with the digital system and unexpected charges.
  • JD
    Jay Dollaz
    2 days ago
    5.0
    The experience was stunnin, Micky was very professional, fun and knowledgeable about the concerns I had and everything else. I’ll definitely recommend my friends and family to do business with her.
  • RC
    Raul Caraballo
    Jan 5, 2026
    1.0
    They raise their price every 6 months or so. You have a possibility of being locked inside the building because the facility closes at 10pm electronically. The locks on the units are also electronic but if you go after business hours and the battery to your lock is dead then you wasted your trip because it won't get a new battery until the next business day if you call and let them know. The associates are cool. They have about 6 carts for the entire building, possibly 8. Good luck getting them on the weekends during the day. My intro price was around $100 for a 10 x 8. 2 years later, $286. They said their rates adjust to the market yet they still offered low rates to move in. I got out as soon as I could. I will avoid using this company in the future. I ask that the company not add insult to injury by replying to my review. Use them and get out quick before you realize you are paying 1/2 of your car note.
  • SN
    Sean Neal
    Dec 30, 2025
    5.0
    Everett provided an excellent experience
  • SC
    Stephen Chisholm
    Dec 24, 2025
    5.0
    It’s a very nice atmosphere very highly respectful employees. I would recommend this place to all of my friends and family. I also would like to add that there’s one beautiful young lady very nice and polite.
  • CW
    Cvoncial Washington
    Dec 16, 2025
    5.0
    Very polite and respectful...great experience and very helpful

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.