Brand Certified
Extra Space Storage
4.9(381 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
5713 NW 27th Ave, Miami, FL
33142, United States
Certified by Extra Space Storage • Mar 01, 2026
(305) 615-1790
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/florida/miami/6035/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 5713 NW 27th Ave in Miami, FL today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, Wifi available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
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Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
381 reviews
5 stars
362
4 stars4
3 stars3
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mickey and Nelson received numerous accolades for their exceptional customer service, with many customers highlighting their professionalism, kindness, and willingness to help.
Pricing Concerns
Several customers expressed dissatisfaction with frequent price increases, feeling that the hikes were unjustified and lacked transparency.
Facility Condition
The storage facility was frequently described as clean, well-maintained, and secure, contributing to a positive overall experience for many customers.
Technology Issues
Some customers reported problems with the Bluetooth locking system, leading to frustrations about access and usability.
- ALAna LeytonFeb 23, 20265.0Excellent service! The girl who helped me was super friendly and pleasant, even though she was in training, her service was very good. The place is very comfortable, and access to the building is very easy.
- ABadrianna barnesFeb 10, 20265.0Two women were so helpful and kind to me I had a great experience first time
- EPEnrique PozueloFeb 7, 20265.0excellent service from Joy , I was patient for the installation and we were satisfied
- TGTristan GrayJan 26, 20265.0Was at extra space storage and had a great experience. Nelson was able to help me out a lot throughout my whole process. He is very professional and went above and beyond helping
- BBBrian BarrJan 24, 20261.0Let’s be clear: this is a storage facility, not the Four Seasons. Concrete boxes, roll-up doors, fluorescent lights. Fine. I don’t expect luxury. What I do expect is basic fairness—and that’s where this company completely falls apart. I’ve been a loyal customer for years, and in return I get blindsided with absurd, arbitrary price hikes. My monthly rate jumped from $175 to $275 overnight. Overnight. No added value. No improvements. No explanation beyond a smug, rehearsed script. When I called to ask how this was justified, the employee literally said, “It’s month-to-month, so we’re allowed to raise it however much we want.” That’s not a business model—that’s extortion with a customer service headset. I even asked if their paycheck went up by that much. They laughed and said they wouldn’t be working there if it did. At least they were honest. In what other industry does this happen? Inflation exists—fine. But Fruit Loops didn’t go from $3 to $6 in one month at Publix. Interest rates are going down, not up. There is zero economic rationale for this madness. This company knows exactly what it’s doing: holding people’s possessions hostage and daring them to move. They count on inconvenience, emotional attachment, and lack of alternatives to squeeze customers for every last dollar. It’s predatory, plain and simple. If you value transparency, fairness, or basic respect as a customer—run. Extra Space Storage isn’t just overpriced; it’s a cynical cash grab masquerading as a service.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Miami, Brownsville, Gladeview, Liberty Square, Miami Springs, Hialeah, West Little River, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of NW 27th Ave and NW 5th St.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online through their website.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available to protect temperature-sensitive items.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies, including boxes, online and at their facility.
What payment methods does Extra Space Storage accept?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Is there a manager available on-site at Extra Space Storage?
Yes, an on-site resident manager is available to assist with your storage needs.
What is the closest major intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of NW 27th Ave and NW 5th St in Miami, FL.
Which nearby storage facilities are close to Extra Space Storage?
Nearby storage facilities include Life Storage and CubeSmart Self Storage, providing additional options for your storage needs.
Are there any nearby places to eat or shop around Extra Space Storage?
Yes, Heat Food Market offers groceries and healthy food options nearby, while South Peach Bistro and PALS Barbeque provide dining choices.
How can nearby car dealers and automotive services assist customers visiting Extra Space Storage?
Customers can access several nearby automotive services like Dg Auto Group Export Inc., EMC Exotics, and J C Car Care Center for vehicle maintenance or purchases while using the storage facility.
Brand Certified Facts from Extra Space Storage
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